The Last of Fuss – having and avoiding PSN pre-order woes

"Even after all the recent hubub over DRM and game resales revealing the commitment issues of gamers world-wide, I bought The Last of Us as a distinctly "non-Gamestoppable" digital copy off Sony's redesigned and devilishly handsome PlayStation Store. That's just how I roll. In this case it's how I roll over a somewhat bumpy road. The digital future – as performed by Sony, at least – is not without its share of caveats, it turns out. I felt compelled to share my experience and explain how to avoid the same pitfalls."

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slazer1012000d ago

That sucks.. I did digital pre-order about a week in advance and it deducted the funds instantly. Had no problems, I'm in the US. But what I find mor intriguing is the $ per minute phone call for customer support. That's a bunch of crap.

Transporter472000d ago

I never heard of such a thing until now. That's just weird...

GamerzElite2000d ago

Why u are waisting ur money on phone calls? use chat function and this is awesome.

2000d ago
Soldierone2000d ago

Sounds like a user error for the most part. Just add the funds, and then turn auto funding on and it probably would have been fine. Otherwise it simply waited 24 hours to charge you again, or it would have failed.

I've called customer support, and unless they recently changed it, they didn't charge to talk to them?

Also the customer support over there sounds terrible. In NA sometimes they send an "auto made" message at first, but if you reply to it, they respond more quickly and it will be an actual person helping you out.

Transporter472000d ago (Edited 2000d ago )

Have all the money in your wallet... that's what caused the problem and you only don't need to download the full game to play. Next time know that online transactions for digital copies will, and WILL ALWAYS charge the FULL Amount.

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