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Submitted by Sanguoir 995d ago | opinion piece

Microsoft Unhappy With Inaccurate Reports On Used Games

Microsoft has made an official statement expressing frustration at how "inaccurate and incomplete" the reports game journalists have been making regarding the topic are. Why are they blaming us? (Industry, Microsoft, Xbox One)

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Joey0801  +   995d ago | Well said
If they are so "Unhappy" why they dont speak about the damn thing for once, everytime the press brings it up their answer is " more details at a later date" F that.
GamersRulz  +   995d ago | Well said
I can bet my arm, that MS initial HW design evolves around constant always-online connection. they just tuned it down a little bit after Adam Oarth twitter drama. at the mean time the company is in chaos after Used-games fees reactions and there are conflicting decisions internally.

Even MS doesn't know what to do now, they are waiting for the higher ups to make a final decision.
Sanguoir  +   995d ago
I actually wondered at the time if Adam Orth's comments were a way of testing the waters regarding always-online.

It would be pretty lame if he was told to start that little troll war and then got fired for it.
kreate  +   995d ago
what gamersrulz said is the most likely of the current situation.

that's probably why they made a initial announcement before E3 so that they can get feedback from the public.
BattleAxe  +   995d ago
Microsoft has nobody to blame but themselves. They tried to put on a smoke screen, and they weren't clear with their policies from the start. Pretty stupid if you ask me.
kneon  +   994d ago
I'm sure you're right, it looks like all the earlier rumors were true. Now the only question is what aspects of the console can still be changed.

The hardware is certainly fixed and can't be changed at this point, but DRM is software based and they can change that, if they could only make a decision as to what it is they want to do.

The misinformation comes from Microsoft underestimating the negative reactions to their plans and now they don't know how they are going to pull back on their plans.
xxLuckyStrike  +   994d ago
Greedy bastards run that show, they might lose out on a nickle. Sad times for the Xbox brand
garos82  +   994d ago
This is a company that fires it's own staff for telling the truth.not defending Adams moronic Twitter diarrhea but essentially there was some truth to his ramblings.
AngelicIceDiamond  +   994d ago
@gamers "Even MS doesn't know what to do now, they are waiting for the higher ups to make a final decision."

Allow me to come up with an answer for them Nooooo. They shouldn't even be thinking of this policy in the first place.
r1sh12  +   994d ago
@GamerRulz - lol...hardware design and always online has been toned down? LOL.
You realise its all digital, so on and off are the only 2 options.
1 = On, 0 = Off.

Many people are making assumptions without knowing everything.
I do agree that MS are pretty stupid, the reveal they talked more about TV integration rather than games...
But maybe they are using e3 to announce more? - who knows, time will tell

@Joey0801 - 100% if MS are unhappy at the inaccurate reports, why dont they speak up and clear it all up..
Such clowns sometimes. I swear all the bad decisions at MS stem from Steve Ballmer ..

He needs to go.

Anyway after E3 is when Ill be making my decision on whether I am buying the xbox
ylwzx3  +   994d ago
Can I have your arm if you lose it?
fermcr  +   995d ago
"Microsoft Unhappy With Inaccurate Reports On Used Games"

It's their fault. They don't come clean to what their console does and doesn't do. What the hell are they hiding?
bigrob904  +   994d ago
the thing is everything people are saying about used games is true. the only thing they are trying to do is use some word play. see they are trying to say that you can have used games, which is true, but they are not being elaborating more because they know we are not that stupid. what they fail to realize is they already have a response from phil harrison on what it does. for instance, if i bring a game over your house we can plau that game just fine, as long as i long into my account and give you permission. but lets say i go home and let you keep the disk there but you are not using my profile anymore because obviously i'll use it when i get home, well this is where the problem comes in. in order for you to continue to use this game you have to go to the store and buy the rights to play that game on your system. so translate that to buying a used game. sure someone can trade there games in, but you have to pay the fee that say gamestop is charging, then pay again when you get home because somebody else has already had that game disk and own the rights to play it. this is from their lips, we are not making this up.
Nicxel  +   994d ago

"sure someone can trade there games in, but you have to pay the fee that say gamestop is charging, then pay again when you get home because somebody else has already had that game disk and own the rights to play it"

Thing is, when you install or whatever a game to your XboxONE, there is a digital code attached to it that shows you own the game and is regularly checked (every 24hrs I think). So if you were to return that game to gamestop, there would be a deactivation of that code through the Azure Cloud. Meaning that your installed game information on your XboxOne would be wiped clean as if you never had that game (might just be the code that's just deleted, can't remember if it includes achievements/saved progresses/ect).

So If someone else bought that used game, they only pay the fee gamestop charges. And once they install to their XboxONE there wouldn't be a second charge since the server shows no other console with that activation code.

That's from reports and interviews I have seen and read.
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Rhythmattic  +   994d ago

The only reason games will be available on Blu-Ray is to allow people with slow/capped internet quota's to install a large 20+ Gb game..

It doesn't take much data to give permission/authorise a large installed file on a console/PC over the net... Even a 28k modem would be able to do it.....

It Dreams to be Steam, but with much higher game pricing & a subscription for MP.....

BTW, I bet the halo series is an extra cost on top of the gold subscription... Anyone?
Bercilak  +   994d ago

In that case, I'd ask why Microsoft needs to track every purchase and sale transaction of every game? And does Gamestop get a piece of that used game registration fee for providing its transaction information to Microsoft? Or does it pass that cost on to us, making their used games more expensive?

Are you comfortable with any of the above? I know I'm not. Any way you slice it, these are draconian steps for a corporation to take--and *highly* intrusive in the personal lives of consumers (to say nothing of the always-connected Kinect and the daily "check-in" with Microsoft's servers).

I've owned several 360s, but I will never own an Xbox One and I'll convince as many people as I can not to buy one.
rainslacker  +   995d ago
The reports are reporting what they said. If they're unhappy I think it's all on them. Can't blame the reports for trying to make sense of it all...technically that is what journalism is supposed to do.
MikeMyers  +   995d ago
Pretty much. It's Microsoft's job to clarify but so far all they are saying is they are working on the details which of course isn't any clarification.

I hope they don't spend a great deal at E3 explaining all the fine details, it's supposed to be about the games. They need to release an official statement beforehand.
GamersRulz  +   994d ago
MS reports were like a girl that wanted to apply an eye-liner but ended up poking her eyes. lol
SilentNegotiator  +   994d ago
Phil Harrison, Microsoft VP, already opened his fat mouth and said everything that they plan to do with their insane DRM:

-full price used fee
-account lock
-friends can borrow using your account

If anything of that is inaccurate, fire Phil Harrison for incompetence.
Godmars290  +   994d ago
How is it that Harrison hasn't been exposed as a spy?
GT67  +   995d ago
MS trying their best to clean this up lol too damn late. it is what it is.

Phil Harrison, Major Nelson has spoken.

i believe if the fans was blindly went along with this crap MS phil harrison an major nelson would'nt said shit. so now they trying to salvage there mistake simple as that.
#1.4 (Edited 995d ago ) | Agree(26) | Disagree(0) | Report | Reply
GT67  +   994d ago
im sitting here drinking beer and BIG buzz i still dont believe this shit haaaaa

I hope SONY is reading all this so when ps5 comes out they know better not to try this shit.
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waltercross  +   994d ago
I'm drinking Cisco and Four Loko and buzzed and I to still can't make sense of this! LOL
Gh05t  +   994d ago
Sony hasnt said they arent doing any of this. The only thing Microsoft has said that Sony is not doing is the 24 hour check in (As far as I have read). But Sony has not been clear about its games and if its tied to an account or not. In that since it worries me that Sony hasnt come out and claimed that they dont have anything different planned for Used games than we already have, just to stick it to Microsoft and start stealing even more customers.

I am not trying to say Sony is going to do the same. I am just saying that Sony hasnt been forthcoming about it either and that worries me too.
bigrob904  +   994d ago

the fact that they have to release a statement sying they are not doing this stupid crap just because microsoft decided to is outrages. if i was sony i would come out at e3 and be like "we didn't say anything about it because we felt no need. we thought it obvious we are not stupid enough to take away your ability to trade in games properly or make you have online.
indysurfn  +   994d ago
Here is the thing to not miss. Microsoft has been talking about doing this for TWO YEARS! They keep getting told NO, by the consumer. They did it again, trying, and retrying to get it past the revolt to warm us up to the idea of not having full ownership of what we paid for(and not renting). Will we eventually fall for it? I HOPE not.

But if you change your mind because Microsoft once again changed their mind consider this. Remember all those updates we have on the current systems? Ever read them? Terms and conditions can change at ANY given moment WITHOUT NOTICE. Failure to accept the new terms, and conditions, then your system will NOT be updated, and you will not be able to play on your system until you do.

Reguardless, you still can only go to monopoly approved price fixing retailers Like EB!

So say we fall asleep(let our guards down), and millions people have bought the system, and THEN Microsoft does a update, and from now on your trade ins require a fee is paid, either by you are the buyer. Or Microsoft, make the 'periodic' internet checks more frequent. They already got you! Then it will be a MAD RUSH to the retail store to trade in your xbox(one) before it is only worth $25!!!

Don't let companies take pot shots at you without holding it against them permantly. They are doing JUST like they did trying to trick us into going to war in Iraq!

Remember Sony is watching, and they have not totally committed to not having a fee for saling your game, if we let Microsoft have our money for being fools they Sony will have to charge to compete! If you sell yourself out why should you expect Sony to let Microsoft be the only company to gash you for money.

Plus they still require a internet connection to watch tv, or play a game. Are you kidding me, am I the ONLY person that noticed that you will have to have active internet watch cable, or satellite TV!

Right now when my internet goes out my cable tv still works! If I get xbox one when my internet goes out, or modemn I can't watch tv! I think this is a deal that Microsoft STRUCK with the ISP's (just speculation) to get monopoly(ops exclusive) content!

Plus they will have ILLUMINATI sight into your living room!
Narutone66  +   994d ago
That's karma, now they should know how Sony feels when all the "game journalists" paid by MS thru ads were spreading lies about the PS3 back then.
MysticStrummer  +   994d ago
They're mad that Harrison and Nelson were accurately quoted.
DonFreezer  +   994d ago
Freaking ps drones you are the epitome of stupid.How the fuck Microsoft did something like being pressured by the developers and Sony didn't do something more alike?When Sony announces the same policies I will wait for your comments.
MysticStrummer  +   994d ago
PS4 is never required to be online so having the same policy as MS is completely out of the question.

I'm assuming you're talking about used games...

If not, never mind. : )
McGamer  +   994d ago
There is a reason that patience is a virtue. Besides, regardless of what XBO or PS4's stance is on used games, neither can be bought until the fall anyhow so worrying about it right now is pointless.
imdaboss1  +   994d ago
wtf M$ is the one who came out and tell us that their will be a fee to play used games ,,Phil Harrison stated that..and now you guys want to blame the press fuk u guys ms
3-4-5  +   994d ago
They would be accurate if we had a Micosoft source giving us a 100% clear answer.

They bigger they are, the less responsibility they take and the more they shift blame.

They are such a predictable company....I love the 360 but I'm not putting up with this crap.

They would have to completely wow me with 5-6 amazing "best ever" type of games for me to buy one of these cable boxes now.
madpuppy  +   994d ago
"If they are so "Unhappy" why they dont speak about the damn thing for once, everytime the press brings it up their answer is " more details at a later date" F that. "

A later date means when everybody buys one and the first person go's to trade in the first game....
Mounce  +   994d ago
That or they usually neither confirm nor deny it and keep facts in the clouds because they love dabbinng in all measure that could potentially get them more money.

American business is like this when it becomes inflated and to this degree of arrogance. Those kind of companies prefer misinformation and bullshitting as much as they can while being subtle about it as possible. Confuses the casuals, enrages the hardcore, stupefies the people who like to research and causes disbelief to those who trust in a company to not be a giant douche.
gameonbro   993d ago | Spam
wishingW3L  +   995d ago
but why do they say that it is inaccurate? All the info came directly for Phil Harrison and Major Nelson!
#2 (Edited 995d ago ) | Agree(47) | Disagree(3) | Report | Reply
Sanguoir  +   995d ago
They don't seem to be concerned that the inaccuracies came from them, only that they are inaccurate.
Why o why  +   995d ago
Wasting time saying things are inaccurate....... too sexy to set the record straight instead. C'mon.

Clarify and kill the misinformation IF it is indeed misinformation or continue to say nothing... half stepping is just fueling the flames
#3 (Edited 995d ago ) | Agree(20) | Disagree(1) | Report | Reply
M-M  +   995d ago
It's no one's fault be theirs, all they have to do is come out and tell the truth.
BoNeSaW23  +   995d ago
They did tell the truth. That's why everyone is pissed.

Now they are saying "We will disclose more information in the near future." Because they are scrambling to change their shitty policies.
Starbucks_Fan  +   995d ago
This is getting so confusing
forum67  +   994d ago
Taking 12yr old kids comments seriously causes it - aka Sony Fanboi.
stuna1  +   994d ago
If you want a Xbox1 get one! But don't blame it on Sony fans for Microsofts incompetence.
Thepharaoh  +   995d ago
At this point Microsoft should just cancel the one because this is one big disaster.
BABYLEG  +   994d ago
You scared?

Sony hasn't shown one thing running on the ps4. No os, no games. Just talk and you all fall for it.
Thepharaoh  +   994d ago
No games? Um microsoft is the obe with no exclusives they announced like 3 and tthe new ip is some tleevision game garbage that tehy just had to ruin i mean all i wanted was a solid console to play games on and i got the xbox one instead
sarshelyam  +   995d ago
Perhaps they should be concise and not ambiguous, as they have been. They only have themselves to blame for this mess. It was handled poorly and now all the damage control looks to be made out of desperation.

E3 will be proving grounds for them.
GribbleGrunger  +   995d ago
This is insane. They complain and then say this:

'The ability to trade in and resell games is important to gamers and to Xbox. Xbox One is designed to support the trade in and resale of games. Reports about our policies for trade in and resale are inaccurate and incomplete. We will disclose more information in the near future.'

Am I any clearer? Clearly there is something more to this than you just being able to sell your game and someone just being able to buy that game and play it hassle free. They're doing exactly the same with always online. They say you don't need an internet connection to play games, but you DO need an internet connection to verify your console every 24 hours. Can I play X1 games without having online? NO, of course not.
#8 (Edited 995d ago ) | Agree(36) | Disagree(0) | Report | Reply
-Falaut-  +   994d ago
What you just said clearly doesn't make sense because Xbox.

dumahim  +   995d ago
The only thing that has been inaccurate and incomplete is comments made by your own people. Don't blame the media for reporting it.
Omar91  +   995d ago
Thank Phil for that one Microsoft. I still do not fully understand the whole used game policy.
KillrateOmega  +   995d ago
Microsoft Unhappy With Inaccurate Reports On Used Games
Then quit beating around the bush and just be clear about it when asked directly.
#11 (Edited 995d ago ) | Agree(26) | Disagree(0) | Report | Reply
Rusty515  +   995d ago
That's what happens when you try to fix something that doesn't need to be fixed. You end up confusing people by adding all this bullshit that nobody wants. Fuck used game fees. Fuck always online. And fuck your kinect illuminati edition bullshit. What ever happened to being able to just play a used game and having options to have motion control or online without it being required? Stop pointing fingers and just flat out admit that you messed up. And delay or cancel this abomination of a "console" because nobody's buyin this dog shit.
stuna1  +   994d ago
Microsoft has been grooming it's fanbase since the intoduction of the first Kinects!
Skate-AK  +   995d ago
Why o why  +   995d ago
ms is really making a dogs ear of this
latincooker214  +   994d ago
i say hot damn lol :)
Gaming4Ever  +   995d ago
Those bloody journalists are reporting what they are given? It's just not right.
wantonGamer  +   995d ago
This is a horrible company, sorry I don't know how else to say it. Here is a company that truly makes my fvcking skin crawl.

THEY THEMSELVES are responsible for all this confusion. Please die and go to hell. I don't care who loses their job this company needs to be put down like a sick dog for good.
dasbeer88  +   995d ago
At least they can enjoy watching TV down in the depths of hell, rather than being stuck with all the current chaos with their company. :)
JoeReno  +   994d ago
As long as they attach their cable box ;-)
Hufandpuf  +   995d ago
You're saying Microsoft a pioneer in computer software and manufacturing should be put down? Please stop.

The X1 is terrible so far but please do not condemn an entire corp for this misstep.

And it's pretty discouraging to see that people agree with you on this. I can't bring myself to log onto N4G each day and see this amount of hate for a product that hasn't even been released or sold to consumers yet.
JoeReno  +   994d ago
I did not agree with his statement, but i see the point of having anger towards the product before release. This at least gives them the chance to change some of the things that consumers are so unhappy about.
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BillytheBarbarian  +   995d ago
Then they're unhappy with their smarmy xbawks-won reveal show.
rainslacker  +   995d ago
Should I feel bad that they are unhappy? Please tell me mainstream media, I don't know how to think for myself.
plaZeHD  +   995d ago
I am really getting confused here.
What the hell is happening?
Codeman420  +   995d ago
Consumers UNHAPPY with mixed reports from all your bosses and PR. maybe you should get that fixed before blaming others.
Sarobi  +   995d ago
Why must details be disclosed until further time?.. do they really plan on wasting all of their E3 time explaining policies?
GribbleGrunger  +   995d ago
Because they were hoping to get by without having to mention it, and they'll keep trying. WE are no longer the audience. The audience they're after doesn't follow gaming like we do so they are still blissfully unaware of what is happening right now.
stuna1  +   994d ago
The is one time I have to say thank God for N4G! Because if not for this site I as well as a lot of other gamers wouldn't have as much information as we have now.
DJ  +   995d ago
Well then put out an official Press Release on what Xbox One allows and doesn't allow. C'mon Microsoft!

Blaming the media isn't the right approach. The Media simply relayed your confusing, conflicting messages.
sway_z  +   995d ago
The whole fiasco is now way out of MS control...and they need to issue a press release before E3. Every hour there is another article that reflects poorly on MS.

They did this to themselves..... It's like self harming, only not lol
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mochachino  +   995d ago
I'm unhappy MS chose Kinect in every box over more hardware power.
yesmynameissumo  +   995d ago
If it were as simple as "Hey, you got wrong info, here's the correct stuff." that'd be one thing, but these fools are talking out of both sides of their mouths. They have some janky used game plan, I know it.
cr33ping_death  +   995d ago
MS....How about you.....oh i don't know.... Just come forth with all the X1 will and won't do. To blame everyone else on their reactions to the information released by You is just childish
buynit  +   995d ago
Wtf "gamers".. maybe they have to take care of more stuff in the back ground before they go completely public with the whole thing like maybe registering rights or date senstive stuff..

We all know ms knows how we feel about the situation so instead of spreading rumors why not just frikin wait. They said what they felt needed to be said but has a lot more to tell, and its not like we have to wait months.
#26 (Edited 995d ago ) | Agree(1) | Disagree(10) | Report | Reply
waltercross  +   994d ago
Then you have people making up excuses for MS.... hilarius. Honestly I want the new XBOX to succeed, more competition but not like this.....comon MS.
iliimaster  +   995d ago
what did they expect i mean the fact is used games will be blocked and fees will be required kinnect 2 always watching not shipping with a mic because kinnect 2 is a mic...... yeah how about id rather have a corded mic to control background noise or embarrassing moments ?
Jek_Porkins  +   995d ago
Microsoft, you guys should of just made yourselves clear to begin with, or kept your mouth shut sort of like Sony did. Hopefully they can get everything sorted out with used games, and it'll be a resolution where we all win.
Hicken  +   994d ago
We will all win when this console fails. There aren't really any other options where the gamers- the most important group in all this- win.

Microsoft can't win at this point, because they want all the things we as gamers don't and SHOULDN'T want. They might be able to "break even," though, if they pull back SOME of the stuff they've announced. If they're SUPER lucky, they might be able to exceed their current expectations(not that billion console crap; that's crazy) by pulling core gamers back in.

That's the closest it's gonna get to everyone winning, though.

Edit: Will Microsoft dump unlimited funds into Xbox? I doubt that. Yes, they'll market it, and there's he potential that they'll market right through whatever genuine issues there are with the console... issues you don't have a problem with, for some reason.

Sorry, but I can't see all the extra crap going into this console as "random" or "insignificant." In fact, it's obviously very deliberate, and it's pretty damn significant for a host of reasons you have no intention of grasping.

Your gaming setups don't spy on you, or have the potential to do so. They don't force you to be online every 24 hours for authentication checks for your games.
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Jek_Porkins  +   994d ago
I think you put too much stock in internet ramblings, if the games are good, and the price is good, it'll most likely do pretty well.

Microsoft has a ton of money, we'll start seeing ads, and when E3 rolls around and we get a good look at the games, people will most likely want one. Some people are just gamer's, they'll want to play the games, they wont get caught up in all the random stuff.

That's how I look at it, I've always been a gamer, I don't care about the little insignificant details, especially if my gaming setups are already doing the things people seem to have an issue with!

Game on!
Darrius Cole  +   994d ago
Jek_Porkins wrote: - "I think you put too much stock in internet ramblings, if the games are good, and the price is good, it'll most likely do pretty well. "

This is why Microsoft went ahead with this in the first place, and why Microsoft won't change their policy. They believe, as Jek believes, that they can get away with it. Pure and Simple.

There is nothing inaccurate or inconsistent with the reports of the Xbox One's approach to used games. IN FACT IT'S ALL INCREDIBLY CONSISTENT. The answers that all the executives gave are consistent with all the rumors that leaked out 5 or 6 months ago. The presence of used game fees is consistent with the demand that every unit check-in over the internet every day. The reports of Microsoft strong-arming the retailers into using their cloud-based systems to track the used games they buy and sell and to give Microsoft a fee is consistent with the fact that XBOne will attach games to an XBL account. The reports that Microsoft will offer options to buy and sell the games online is consistent with the fact that all the games will be attached to XBL accounts.

It's all consistent.

There are not inaccuracies here. Microsoft told us what they are going to do and they have not told us that they will change it. They are only trying to buy time in which they hope the gamers will cool down, or at least quiet down so they that they can trap uneducated consumers into the Xbox One Trap.
LordsithOne   994d ago | Spam
e3kehoe  +   994d ago
So im guessing game rentals are out of the question now. Witch sucks because often I would rent to see if I would buy.. >:(
waltercross  +   994d ago
PS4 has a Try before Buy as one of It's features, that alone rivals any feature on the XBO IMHO.
BillytheBarbarian  +   994d ago
They'll just have demos or trials like they do on xbla. Also we're headed in the "free to play" realm where they'll Nickle and dime us all to death.
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