Top
All Channels
160°

EA: 'We've made plenty of mistakes'

Electronic Arts is again in the running for The Consumerist's "Worst company in America" title for 2013, and while COO Peter Moore thinks EA will "win" this title, he has spoken out to defend his company. In a blog entry titled "We Can Do Better," Moore quoted the famous quip: The tallest trees catch the most wind to defend EA's place in the industry.

The story is too old to be commented.
NYC_Gamer1274d ago

EA will keep making these mistakes long as the company remains out of touch with gamers

Yi-Long1274d ago

... they only care about being in touch with our wallets.

HammadTheBeast1273d ago

EA: We've made lots of mistakes....

LIKE NOT THINKING OF ALL THIS S*** SOONER!!!

aCasualGamer1273d ago

To gamers:

We've made plenty of mistakes.

..

Behind closed doors to each other:

We've made plenty of money.

MeKissGaben1273d ago SpamShowReplies(1)
Donnieboi1273d ago

@NYC_Gamer:

Absolutely. Pay-to-Win Micro-Exortions (aka Micro-Transactions) for a game I already paid a full $60 for, is gonna be the biggest mistake EA will ever make. Mark my words.

Aaron Colas1273d ago

Mr. Moore: "EA remains proud and unbowed"

Proud of what Peter? of the constantly negative effect the community clearly emotes when you release almost every single title? or perhaps proud of ruining every good development studio you EA fellas sink your teeth on?
Maybe you do find pride on how to water down and mainstream to sh*t the few good IPs you have not shelved yet.

"Unbowed?" haha, your CEO resigned!

Saving face at this point won't be that simple after all the atrocities EA has willingly committed.

Man!

+ Show (1) more replyLast reply 1273d ago
lnvisibleMan1274d ago (Edited 1274d ago )

Do some basic Market Research:
Seriously listen to your install base prior to launching a product or service. If the install base is criticizing a specific action there is generally a good reason behind it.

sjaakiejj1273d ago

“If I had asked people what they wanted, they would have said faster horses.” - Henry Ford

Blindly following the demands of your customers is not always smart. The problem is that even the customers don't know what they want - a very common problem in Software Engineering.

lnvisibleMan1273d ago

Agree bubble up
Blindly following the demands of customers isn't a smart move as leads to lack of inovation but EA blindly following their own vision without factoring in what the consumers want is an equally bad move. Need to find level ground between the two

isarai1273d ago (Edited 1273d ago )

While it is true you shouldn't do exactly what consumers want(if that were the case SotC would have online and Journey would have cars) you should still listen to what they want and try to provide what the majority of them ask for. Sleeping dogs was the perfect example of this, i was on those forums from day one and seen the game change and mold into something that pleased a shitload of people. things changed/added from announcement to release that gamers asked for were:

-Several recommended/requested artists(like flying lotus)
-Including the function of pressing the jump button before a landing for a smooth/faster recovery
-able to holster pistol
-ability to turn music down/up
-custom track support on PS3
-the entire Zodiac Tournament DLC idea was taken straight from the demand of forum members after seeing the bruce lee "game of death" outfit
-many of the outfits that reference films
-Unlocking the golden gun at your apartment
-optional contextual help
-Optional aim assist
-HD texture pack for PC
-Get guns out of squad car trunks
-Several different fighting styles through DLC(monkey king with staff, Muay thai from zodiac outfit, drunken style)
-and paint jobs for cars
-even a more cop activity focused story through the latest Year of the Snake DLC where just about everything people requested was added, from the always equipped collapsible police baton, to the outfits, squad cars, being able to arrest people, using your badge to get peoples cars, and riot activities.

All of these were products of listening to the audience and did nothing but make the game better

dcbronco1273d ago

I think the middle ground and the key to customer happiness is to not follow the money. If they would pay for enough servers for the launch of their games, they would have fewer problems. If they hire the right writers and not rush games out the door to sell more copies they would probably sell more copies.

Not religious, but love of money is the root of all evil.

sjaakiejj1273d ago

Yes, I too would say a balance between the two is appropriate. But a lot of people appear to be saying EA should listen to everything the customer says, which to me just implies a lack of creative freedom in favour of higher profits - which in turn is exactly what a lot of companies seem to be doing.

+ Show (1) more replyLast reply 1273d ago
BitbyDeath1274d ago

Mistake #1, closing down Bullfrog.

Jek_Porkins1274d ago

They certainly aren't the worst company in America, but they do tend to ruin a lot of the things they touch. I wont hate because of micro-transactions because they are a business and that is optional, but they have messed up quite a bit.

pissed9991274d ago

Crytek use to be good. Bullfrog use to be good. Bioware use to be good e.t.c...

Nice work EA. You are the "target" of games lol.

sjaakiejj1273d ago

As companies become more succesfull they also become more corporate. That's what happened to Bioware and Crytek, and what would've happened to them regardless of whether EA was there or not.

Bullfrog failed to make a profit, so it would've been a bad decision to keep it open. If you want to blame anyone for that, blame gamers for not buying their games.

Show all comments (37)
The story is too old to be commented.