D+PAD Magazine writes:
Mass Effect 3 had a few troubles around its release, nothing compared to EA’s recent fun with Sim City and Dead Space 3, but at the time it made waves. The biggest issue was the ending, which people felt didn’t cover enough of the repercussions to the whole cast, they felt ownership of Bioware’s story because they’d made a few arbitrary decisions along the way. It was weird, and I didn’t see that as a problem. All the whining, bitching and complaining was paid off with an ‘extended ending’ to try and placate them.
I didn’t mind the ending, it felt right for what my Shepard would have done. The problems I had weren’t anything to do with that, but with the invasion of the grimdark into another game and the lack of flavourful fluff to help you have fun in the game. Fortunately, the Citadel DLC answers all of that and more.