"From this week's mailbag:
In the last year, I bought an HD-DVD player and about 50 movies in the HD-DVD format. So you can understand my anger when I read last week that Toshiba will stop making these high-def DVD players.
What am I supposed to do now? What will I do when my current player stops working? How will I play all my HD-DVD movies in, say, ten years? You, as a consumer advocate with a prominent pulpit, should take on the case of all the customers who have been left hanging out to dry by Toshiba."