100°
Submitted by penguinhunter 901d ago | opinion piece

How Digital Distribution Can Screw You

"Last but not least, having a mother and sister that have spent nearly 20 years combined working in the customer service field, I feel the need to loop back around to the refund aspect here. It really bothers me that customers are being refused refund on a product that is not working as intended." (Culture, EA, Next-Gen, PC, PS3, PS4, SimCity, Wii U, Xbox 360, Xbox One)

HebrewHammer  +   901d ago
Kinky
Nostradavis  +   901d ago
Interesting. I'll just keep shopping at Walmart.
ACEMANWISE  +   901d ago
Ways They Screw You
1. They can receive your money before publishing a finished product.
2. You can't back up copyrighted data ( 98% of everything game related)
3. They require a server to activate everything you "own".
4. They can change the rules at any time.
5. They can ban your account and everything you purchased.
6. They could refuse to deactivate a broken console to free up a download slot.
7. They can go out of business losing your purchases
8 They can begin a new service and leave the old one behind.
9. They can drop support for specific games or features.
10. They could under deliver on a season pass.
11. They could under deliver on a preorder (i.e. Aliens)
12. They can make you think you own it and hide the truth.
13. They refuse returns regardless if the download works or not.
14. They push auto renewel requirements in hopes you will forget.
15. They attach your account with your purchases thus forcing a commitment to any service they provide, whether good or not, expensive or cheap.
16. The higher the commitment to their srevice the more difficult it will be to walk away if the service becomes disagreeable to you.
17. Also the more the commitment, the higher the prices they can charge you console or service) because they are well aware people don't wish to lose their investments.
18. Whatever else that comes to your mind when regarding a service that has complete control of everything you put money into.
JBSleek  +   901d ago
Every other media for has no issue going this route and PC. I don't see the issue outside of faulty internet system.
penguinhunter  +   901d ago
They wants there money!
penguinhunter  +   901d ago
Their*
Jakens  +   901d ago
I did a ton of DLC on Xbox and I have to sign in to play any of it.

Add comment

You need to be registered to add comments. Register here or login
Remember
New stories
30°

Master of Orion Collector’s Edition Features the 3 Classic Games and Other Bonuses

11m ago - EB: WG Labs has revealed details about the Master of Orion Collector’s Edition, which among other... | PC
20°

Previewing The Future With 20XX | Entertainment Buddha

11m ago - EB: "Mega Man-inspired roguelike platformer 20XX (originally Echoes of Eridu) is setting a high... | PC
Ad

The Xbox One Games You Need to Play in August

Now - A new month has rolled up which means new releases are on the horizon. Microsoft has a fairly good line-up on the way for August, so let’s take a l... | Promoted post
20°

Psy Reviews It - Kid Icarus: Of Myths and Monsters

11m ago - This week we take to the skies in our first Game Boy review with the forgotten Kid Icarus sequel:... | Retro
30°

Use the Force, Mickey: Disney Infinity 3.0 is bigger, better, and now has lightsabers | GamesBeat

13m ago - Disney Infinity 3.0 is an improvement over its predecessors in nearly every conceivable way. Whil... | Xbox 360
30°

Dishonored Co-Director: It's OK for Games to Be Mean to Players

15m ago - Kotaku: Sometimes I think a golden age of DLC was kicked off by The Ballad of Gay Tony for Grand... | PS4