60°
Submitted by jwk94 720d ago | news

SimCity Senior Producer Blames Users for SimCity Server Problems

SimCity's Senior Producer has taken to the forums to tell us what exactly went wrong with SimCity's servers. (EA, PC, SimCity)

Relientk77  +   720d ago
Hmmm, hasn't he heard, "The customer is always right"

I like how they're trying to blame the consumers though.

How about you fix the servers and keep all of them up, and make your game playable
#1 (Edited 720d ago ) | Agree(1) | Disagree(0) | Report | Reply
mynameisEvil  +   720d ago
The consumer isn't actually always right. Sometimes the consumer isn't as knowledgeable on the product as they seem to think they are. Saying, "the consumer is always right," is the equivalent of saying, "the consumer knows everything," which is just flat-out wrong.

So, yeah. There's my rant on that damn saying.
#1.1 (Edited 720d ago ) | Agree(0) | Disagree(1) | Report | Reply
DwightOwen  +   719d ago
Maybe you should learn what the damn saying ACTUALLY MEANS before posting your rant.

It MEANS that the customer shapes the market through their decisions to buy/not buy your products and services, and that companies must always be ready to adapt.
mynameisEvil  +   719d ago
@DwightOwen
Have you ever worked in customer service? The meaning of, "The customer is always right," becomes apparent about 3 minutes into that.

Sorry, but me saying, "Dude, I'm always right," doesn't at all relate to how my actions relate to the market. It doesn't. Just saying.

Fin.
yewles1  +   720d ago
Not exactly "blame", but stated that so many players were having such a good time they didn't want to leave the game... which means that these baffoons behind the wheel should've anticipated this and thus either:

A: Pre-emptively set up more servers before the game launched.

Or...

B: Not utilize always-online DRM from the get-go.

The latter is obviously and always preferable...
sdozzo  +   720d ago
That's a bad look. Just keep the PR in front of you and you'll be fine.

Add comment

You need to be registered to add comments. Register here or login
Remember
New stories
10°

CeX Review- Lords of the Fallen

13m ago - Sam Terry writes- I can put my hand on my heart and say I’m absolutely terrible at both the Dark... | PC
30°

OBS Guide: How to Stream to Twitch

31m ago - Many of us want to stream, but setting up the software can be tricky at times. So here's a handy... | Culture
40°

5 iconic PlayStation characters destined to die this generation

1h ago - PlayStation Universe takes a look at some of PlayStation's most famous characters who are destine... | PS3
30°

Corpse Party Is Getting A Live-Action Movie Starring An AKB48 Member

1h ago - Siliconera: Corpse Party is getting a live-action movie adaptation in Japan this Summer, starring... | Culture
Ad

Warner Bros. Unveils The Official Batman: Arkham Knight Trailer - “Gotham is Mine”

Now - The official Batman: Arkham Knight Trailer - “Gotham is Mine” - has been unveiled by Warner Bros. | Promoted post
40°

Former RARE Devs will Reveal Project Ukelele at EGX Rezzed

1h ago - A group of former RARE developers that have formed a new studio called Playtonic, will reveal the... | PC