60°
Submitted by jwk94 694d ago | news

SimCity Senior Producer Blames Users for SimCity Server Problems

SimCity's Senior Producer has taken to the forums to tell us what exactly went wrong with SimCity's servers. (EA, PC, SimCity)

Relientk77  +   694d ago
Hmmm, hasn't he heard, "The customer is always right"

I like how they're trying to blame the consumers though.

How about you fix the servers and keep all of them up, and make your game playable
#1 (Edited 694d ago ) | Agree(1) | Disagree(0) | Report | Reply
mynameisEvil  +   694d ago
The consumer isn't actually always right. Sometimes the consumer isn't as knowledgeable on the product as they seem to think they are. Saying, "the consumer is always right," is the equivalent of saying, "the consumer knows everything," which is just flat-out wrong.

So, yeah. There's my rant on that damn saying.
#1.1 (Edited 694d ago ) | Agree(0) | Disagree(1) | Report | Reply
DwightOwen  +   693d ago
Maybe you should learn what the damn saying ACTUALLY MEANS before posting your rant.

It MEANS that the customer shapes the market through their decisions to buy/not buy your products and services, and that companies must always be ready to adapt.
mynameisEvil  +   693d ago
@DwightOwen
Have you ever worked in customer service? The meaning of, "The customer is always right," becomes apparent about 3 minutes into that.

Sorry, but me saying, "Dude, I'm always right," doesn't at all relate to how my actions relate to the market. It doesn't. Just saying.

Fin.
yewles1  +   694d ago
Not exactly "blame", but stated that so many players were having such a good time they didn't want to leave the game... which means that these baffoons behind the wheel should've anticipated this and thus either:

A: Pre-emptively set up more servers before the game launched.

Or...

B: Not utilize always-online DRM from the get-go.

The latter is obviously and always preferable...
sdozzo  +   694d ago
That's a bad look. Just keep the PR in front of you and you'll be fine.

Add comment

You need to be registered to add comments. Register here or login
Remember
New stories
30°

CoD: Advanced Warfare server issues for PS players; Sledgehammer is working to resolve the problem

7m ago - Following the issues with the Havoc DLC Xbox players were experiencing last week, Playstation pla... | PS3
40°

Black Desert - Beautiful Screenshots Showcase New Areas

9m ago - Black Desert is undeniably one of the most beautiful MMORPGs out there, and Pearl Abyss has relea... | PC
40°

Dying Light Manager Tool – Disable Shadows, Chromatic Aberration and more

10m ago - VisMOwnZ decided to make a small manager tool for Dying Light wich allows users to simply check o... | PC
30°

Resident Evil HD Remaster Review | Bag of Games

25m ago - Josh from Bag of Games writes "Although Shinji Mikami’s 1996 PlayStation classic Resident Evil –... | PC
Ad

Filmwatch Contest Details

Now - Ring in the new year with gift cards. Check out details on Filmwatch. | Promoted post
20°

Indie Game Mag: Stardust Vanguards Review – It Was Fun While it Lasted

25m ago - Stardust Vanguards' frantic 4-player death matches are really fun, but due to a lack of customiza... | PC