60°
Submitted by jwk94 789d ago | news

SimCity Senior Producer Blames Users for SimCity Server Problems

SimCity's Senior Producer has taken to the forums to tell us what exactly went wrong with SimCity's servers. (EA, PC, SimCity)

Relientk77  +   789d ago
Hmmm, hasn't he heard, "The customer is always right"

I like how they're trying to blame the consumers though.

How about you fix the servers and keep all of them up, and make your game playable
#1 (Edited 789d ago ) | Agree(1) | Disagree(0) | Report | Reply
mynameisEvil  +   789d ago
The consumer isn't actually always right. Sometimes the consumer isn't as knowledgeable on the product as they seem to think they are. Saying, "the consumer is always right," is the equivalent of saying, "the consumer knows everything," which is just flat-out wrong.

So, yeah. There's my rant on that damn saying.
#1.1 (Edited 789d ago ) | Agree(0) | Disagree(1) | Report | Reply
DwightOwen  +   788d ago
Maybe you should learn what the damn saying ACTUALLY MEANS before posting your rant.

It MEANS that the customer shapes the market through their decisions to buy/not buy your products and services, and that companies must always be ready to adapt.
mynameisEvil  +   788d ago
@DwightOwen
Have you ever worked in customer service? The meaning of, "The customer is always right," becomes apparent about 3 minutes into that.

Sorry, but me saying, "Dude, I'm always right," doesn't at all relate to how my actions relate to the market. It doesn't. Just saying.

Fin.
yewles1  +   789d ago
Not exactly "blame", but stated that so many players were having such a good time they didn't want to leave the game... which means that these baffoons behind the wheel should've anticipated this and thus either:

A: Pre-emptively set up more servers before the game launched.

Or...

B: Not utilize always-online DRM from the get-go.

The latter is obviously and always preferable...
sdozzo  +   789d ago
That's a bad look. Just keep the PR in front of you and you'll be fine.

Add comment

You need to be registered to add comments. Register here or login
Remember
New stories
30°

Samurai Warriors Chronicles 3 Rated in Australia, But Only for PS Vita

30m ago - That looks like it could change as Samurai Warriors Chronicles 3 has been rated in Australia, alb... | PS Vita
20°

X-Wing vs Tie-Fighter Returns in Starfighter Inc

30m ago - Marcus Estrada writes: "Did you love the series of Star Wars: X-Wing games in the 90s? You aren't... | PC
Ad

Filmwatch Contest Details

Now - Come celebrate the upcoming Avengers: Age of Ultron with us on Filmwatch and win cool prizes. | Promoted post
30°

Dontnod Entertainment Confirms New Update for Life Is Strange

30m ago - The PlayStation 3 and PlayStation 4 versions of Life Is Strange will receive a new update today,... | PS3
30°

P.T.: An obituary to the epitome of horror

30m ago - "Following Konami’s cancellation of their highly anticipated Silent Hills project in collaboratio... | PS4
30°

Tearaway -"My First Non-Violent Game"

33m ago - Our author Cat is usually all about explosions, guns and action but Tearaway managed to get her i... | PS4