SimCity (the new one) requires an ‘always-on’ internet connection for you to even be able to play the game. Take a guess at what’s happened. Now times that guess by ten and you’ll be close to just how bad this launch has gone.
Not since the days of Diablo 3 has a game suffered so much from not being able to connect to a server.
In SimCity‘s defence, it seems that the need for an internet connection is somewhat intrinsic to the game as a whole. For better or worse, the new SimCity has you playing as a ruler of a city within a region. Regions contain other cities that are controlled by other people, with the idea being that the cities can work together in a mutually beneficial way.