Thousands of BioShock Infinite preorders inexplicably canceled at retailer Best Buy

Dali Dimovski of SideQuesting.com writes:

"Late Monday evening Best Buy sent an email notice of BioShock Infinite preorders being inexplicably canceled. The retailer has no idea why it happened, but is now issuing $10 gift cards to those affected."

[Daver]

People wanted their mini game? or maybe some kind of special somewhere else.

[neoMAXMLC]

You obviously didn't read the article.

[Daver]

I didnt, my mistake

[WildArmed]

The article was about how a glitch (or something) in their servers ended up canceling orders for their costumers. Not the costumers canceling their orders :p

[Zichu]

It was some sort of mishap. Says about 3000 people were affected by it on both PS3 and the 360.

They were offering $20 worth of credit and exclusive DLC with there preorders, so I am pretty sure people wouldn't turn that down.

They are now giving $10 gift cards as well now for the mistake. So $30 back, exclusive DLC and a bad ass game. Whoever preordered from Best Buy are lucky :D

[deadfrag]

forget the previous $20!they are giving only $10 gift cards and thats just it!

[dumahim]

This is the sort of thing that drove me to stop getting games at Best Buy. I'd have so many problems ordering from them. Random credit card issues, fix it, then it'd pop up again a few weeks later on the same pre-order. Only way to fix was to call them, and the call times were excessive. You always had to wait to talk to one person to get forwarded to a different person and wait again.

The final straw was getting an email saying my pre-order for Dead Rising 2 was ready for in-store pickup over a week before it was released. Go to the store, they have nothing and tell me to call the 800 number. Call them and they tell me it's a store issue. I figure I'll wait, but then I get another email saying I have to pick up my purchase or the order will be cancelled. After the the last call and speaking with someone who just did not care about all the problems I was having, I cancelled everything and switched to Amazon and have loved it ever since.

[quanji]

Just talked to Best Buy about my order. It was cancelled and they have no further information at this time except that gift cards would be offered and that this wasn't a computer glitch. They oversold. This affects orders placed since January.