It’s Nice To See A Game Company Actually Treat Fans Like Human Beings

NeoGAF poster TunaLover says he wrote a letter to Xseed, the small game company that brings Japanese games to North America.

He wanted to know if Xseed would release the Wii remake of Fatal Frame 2 in the United States.

Xseed could have ignored it. They could have responded with an automated "Thank you for writing!" letter. They could have written a boilerplate "We have no plans to blah blah blah." They could have said they don't comment on rumors or speculation.

Instead, as Barrera/TunaLover writes, Xseed vice president Ken Berry sent over a personal note.

[MultiConsoleGamer]

That's a great story and I'm not even a fan of this series.

[Snookies12]

Indeed, I've written Xseed several times and they've always been kind and have actually read my messages and responded courteously. They take time out to respond to you as a person, not as a dollar sign.

[profgerbik]

Xseed just rocks is all, they know how to get business done right.

[catch]

They are a small group of people who are legitimately passionate about great games. There are only a few companies that might cause me to try out genres I would otherwise be uninterested in (fishing, visual novels)but thanks to them I have broadened my tastes.

[wheresmymonkey]

XSeed are a fantastic publisher. But being in Europe i hope that NOE continue to be so incredibly good to their patch. All the Project rainfall games were released by Nintendo in Europe.

It does seem odd that they don't unify more though. we could of had simultaneuous EU/US releases of all of them. Its not like they weren't being translated into ENglish,French and Spanish anyway.