Kotaku: Feargus Urquhart was freaking out.
He and his team at Obsidian Entertainment were about to take one of the biggest steps in the company's history—launching a Kickstarter for a brand new video game—but something was wrong. The button to start up their crowdfunding page had turned grey. Nobody could click it. And the Kickstarter was supposed to launch in just thirty minutes.
Luckily for Urquhart, he had contact information for Cindy Au, Kickstarter's community director, who he had chatted up extensively to prepare for their game-changing project. Au said it was a hiccup in the system, and sure enough, after just a few minutes it was fixed. The button re-appeared.
They clicked it. Waited a few seconds. Then hit refresh. They'd already made $2,000.
Fans have always oscillated between loving and hating Obsidian. They were warming to the game company again.