While the Wii U's early sales numbers are nothing to sneeze at, the launch as a whole probably could have gone smoother.
A large, mandatory system update upset many users. There were sporadic system outages. And some anticipated features were not available on day one (though several of those have launched since).
While the company's global president has apologized for some of the bumpy parts – specifically the hour-plus long mandatory system update – Reggie Fils-Aime, president of Nintendo of America, takes a different approach.
While regrettable, he said in a talk with Gamasutra, the last-minute release of the patch was necessary, so the team could ensure the online functionality worked as smoothly as possible.