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Warranty Costs Triple for Microsoft

It is interesting to note that according to WarrantyWeek, it cost Microsoft $291 million to cover warranty claims in the first nine months of 2007, which is about 4.5% of the company's product revenue. According to the same source of information, Microsoft's spending on warranty claims nearly tripled during the period.

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xbitlabs.com
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marinelife93587d ago

There are 3 types of 360s.

Ones that are broken and at Microsoft for repairs.

Ones that just broke and are waiting for a casket for repairs.

Ones that will break in the future because it's only a matter of time that they will need repairs.

360 owners should go ahead and RROD their xbox's right before their three year warranty is up so they can get a new box with new components that it will hopefully last longer.

SKullDugger3587d ago

So true! its not if your 360 will fail but when and how long will the refurb. they sent you last.

Chug3587d ago

I actually hope my box rings for the THIRD TIME before this November. It sounds worse by the day...I think its going to explode!

Fishy Fingers3587d ago

rap it in a towel and leave it on over night, should do the trick.

3587d ago
ambientFLIER3587d ago

1. If 16% of them are defective, wouldn't 84% work just fine? Even if it's 30%, wouldn't 70% still work, more than two thirds?

2. If you cause it to RROD yourself, wouldn't microsoft just refurbish it and return it back to you, instead of giving you a new one, which wouldn't fix any other problem that you're having, like the dvd drive, or the fan noise?

+ Show (2) more repliesLast reply 3587d ago
GrooveChampion3587d ago (Edited 3587d ago )

Even if MS fixes all 360s and never ships a broken one again, I don't think they'll shake these negative stories this generation. It's been too damn long to still be hearing about broken 360s, but the stories keep coming because the boxes keep breaking. This is just a crazy side story to the whole thing. We never looked at warranty spending before in gaming, but the 360 issues have led us down this road.

It's just a damn shame is all.

damnwrx3587d ago

Parts are Parts.....What's mine is yours, what's yours is mine, that sort of thing.

Skynetone3587d ago

instead of circus clowns

DarkSniper3587d ago

Kudos to Blademask for spreading the truth to each and every Microslave on N4G. This is a pleasure for all Sony Snipers worldwide to read how Microsoft's own blunders will lead them to their own demise.

First it was HD-DVD, now it will be XBOX 360.

$niper

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