6 Reasons Why Xbox Live is Failing 10 Years Later

This past week was the celebration for Xbox Live’s 10 year anniversary. While this is the PlayStation University, congratulations are in store for the service that brought online gaming to the forefront of the console experience first off. Before Xbox Live’s inception on the original Xbox, online interactions were mostly limited to the PC community. PlayStation Network is still much younger than its Microsoft counterpart, but Xbox Live could learn a thing or two from how Sony has been running its online portal.

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jon12342214d ago (Edited 2214d ago )

ive seen so much of these damn reason articles.... take your reasons and shove them!

LOGICWINS2214d ago (Edited 2214d ago )

This would be better titled, "Why PS Plus > XBL"
Thats all it is really. In the end, people will continue to enjoy both.

Donnieboi2214d ago

More butt kissing for bubbles?

LOGICWINS2214d ago


What is it with you and kissing butts?

tehpees32214d ago

Why bother with PS Plus when you can get PSN for free?

I am aware of the constant stream of free games but honestly I'd rather have a free online service. It is robust enough to stand against XBL.

deletingthis346753342214d ago

How the hell is it considered butt kissing when someone actually stated fact?

kreate2214d ago


Cuz he is a stealth troll and he has a mod as a friend so if u speak against him, the mod will bubble him up and bubble u down.

Temporary2213d ago


In other words...he is a loser who thinks he's important because his mod friend wont let him get debubbled.

On Topic:

PS+ is amazing.

alb18992213d ago

It seems I'm the only one happy with xboxlive, I jus don't like psnetwork but I haven't try the plus one.

2213d ago
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Cam9772214d ago

This is true. The model is growing old and needs refreshing.

NeverEnding19892214d ago


That's what the title should be. Instead, Playstation University inappropriately uses the term "fail", a popular term for today's fanboy.

Microsoft, with the help of Xbox Live, is making billions of dollars whereas SONY and PSN are either losing money or struggling to make ends meet.

Great article, PSU

zebramocha2214d ago (Edited 2214d ago )

Yes,because you are a technician working with Sony so you know how much they may or may not be making.

Hicken2214d ago (Edited 2214d ago )

Sorry, but I don't care how much money they're making off it.

I care about what I get out of it. Live is giving me... oh, they're giving me nothing. Hmm...

Plus, on the other hand... well, I don't need to go over that again. By now, you're well aware of what Plus offers for the same price as Live. You know there's no real comparison as far as value is concerned.

"struggling to make ends meet."

You got a source for that? Or are you just another of those people talking out of their asses?

Yeah, I thought so.

Edit: @homer

I haven't stuck my head in the sand. That's stupid. Of course I want Sony to do well. But them making money doesn't mean anything to me if they're not providing the games and services I want.

Sony is in a tough spot, but they're not "failing." They're laying people off as part of a restructure, something people that keep harping on their condition seem to forget.

I'm in gaming, though, for the GAMES. As long as Sony's making the games, they'll be getting my money.(In any case, it's not as if it's the Playstation division that's killing them; it's elsewhere. With that in mind, why does it seem like people take every opportunity to make it seem the opposite is true? That's odd, isn't it?)

If my desire for good gaming and gaming features considered "fantasy land," then I think there aren't enough gamers who are with me.

homer2214d ago

I wish I could stick my head in the sand and ignore Sony's financial woes much like you have. Sony corp is failing. They are laying off employess left and right and their stocks are still falling. Their credit rating is one above crap. I wish I could live in your fantasy land.

Kurt Russell2214d ago (Edited 2214d ago )

A lot of disagrees for homer, but he is right. Sonys stock is only rated 1 above being trusted at the moment.

violents2213d ago

Actually the gaming devision of sony is making a profit. Its all their other brands that are tanking. And I doubt ms makes all its money from gaming.

miDnIghtEr20C_SfF2213d ago (Edited 2213d ago )

@Never Ending...

How do you get any disagrees for what you said? N4G, that's how. What you said is right. Xbox Live and MS are laughing all the way to the bank. That's why Sony came out with PSN+ They want to make some of that cash from a monthly subscription.

That's the ONLY reason they made that. SDF crack me up on here. Probably because it's mostly like 15-17 year olds.

And great article.... 7 years later, and now xbox live is starting to fail to the playstation site.

Cool Story Brah.

EDIT.. LMAO at the faithful claiming that Live has ever been hacked. :D Ha ha ha ha ha ha... People getting their accounts phished is far FAR from a service getting hacked like PSN was. Brought down to it's knees and crippled.

B-b-b-but xJohnny134X had his account phished that affected nobody but himself... THAT MEANS XBOX LIVE WAS HACKED!!!

Oh brother.

Temporary2213d ago

I feel bad for these children that dont know the value of the dollar...

Yes...Xbox Live is amazing and a better service than all others. Keep telling yourselves this...

And Midnight right above me ^^^ dont know if you read what you post...but your school system has definitely failed you ... as well as your parenting and anything else that was a factor in developing that pea brain you have.

ILive2213d ago

I am really starting to believe that people are missing parts of their brain. In an article that talks about Sony and Ms respective services, people are bring up the fact that Sony is in a financial woe. Do you people really want Sony fail? What does tha have to do with the article? Do you know what that could seriously mean for gaming? Let Sony worry about Sony because they will be alright.

When asked to list features that makes live online vastly superior to the pen online, a person on this site wrote:

Custom Music
Smart Glass
Party Chat
Skyrim Dlc
Better graphics in multi plats.

Oh brother! One person also stopped using psn entirely because it got hacked once by people who justed wanted to prove something with the hacking rather than steal. Again, oh brother!

I will say it again: when it comes to strictly gaming online, live is in no way superior to pen and that is the truth. That is no fanboy BS. For instance, say Halo 4 came out on both consoles. Would I buy it for the Xbox? No. Because I know that all I have to do is pop it in the PS3 and play. I actually wanted to play Halo 4 online, so I opted to get live for three months. It would have set me back $24. Its not a lot of money, I know. But I just payed $60 for Halo 4 which only lasted me 6 hours on heroic.

NeverEnding19892213d ago


Sony's financial issues are completely relevant when discussing who is failing.

And Halo 4 would be horrible on PS3. Why? The same reasons why Live is better than PSN. Party chat allows you to speak with your friends (no 14yr old kids chatting away like on Killzone 3) and every Xbox owner has a microphone. You wouldn't talk to people on Halo 4 and people couldn't talk to you. You wouldn't enjoy multiplayer because of it. Personally, I've put about 30 hours in the Halo 4 campaign, but I plan on spending 95% of my total Halo 4 on multiplayer. Starting to get the picture?

Let's hope SONY leans from past mistakes this gen and gives Live a run for its money next gen which will force M$ to up their game. All gamers benefit.

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ALLWRONG2214d ago

A service that continues to outshine and outgrow it's competitors is failing? Wake me when PSN gets party chat and doesn't need 100 patches for everything.

PSN = hacked
Live = hack free

skrug2214d ago (Edited 2214d ago )

The PSV has party chat. ;) No PSN update needed for party chat, it's all in the software on the device.

Outside_ofthe_Box2214d ago (Edited 2214d ago )

I agree that Live isn't "failing," but wake me when I don't I have to pay to play mp online on Live.

Live= Fee
PSN= Fee-Free

ChickenOfTheCaveMan2214d ago

Live has been hacked a few times, just not in the proportion PSN has been because the hackers didn't put their heart into it, therefore M$ never had to release a statement, stop the service, etc...

All 3 console's networks have been hacked in this generation.

atreyu_-2214d ago (Edited 2214d ago )

Yea but after they were hacked i quit using PSN like i used too. a lot of my friends moved on and it was never the same. their free stuff does not matter if no one is on line or talking, the fact they do not even have proper custom music this long into the cycle just shows how much PlayStation sucks. I just bought a PC and I am loving it over my PlayStation. My PlayStation has become my Blue ray player, i still play the occasional game on it, but the fact that they can not give the consumer basic functionality is just plain sad. PSN and PlayStation sucks get over it.

TheSaint2214d ago

But they did get hacked. Both consoles have had their share of hacks. Do you not remember when XBoX accounts got hacked?

Gamer19822213d ago (Edited 2213d ago )

Indeed Live has been hacked a few times this generation aswell. No service is hack free even the Pentagon gets hacked.

JasonKCK2213d ago

Xbox Live has never been hacked. There have been PC phishing scams where people give up passwords, but never hacked. Where do you people come up with this crap? How about you provide some proof to back up your claims? Just one link, thats all Im asking.

DigitalRaptor2213d ago (Edited 2213d ago )

" Wake me when PSN gets party chat and doesn't need 100 patches for everything."

PS Vita = party chat. As for the patches, can't confirm that, but I haven't heard much about that on Vita.

So yeah.. a handheld is offering that. PS4 is around the corner, and by then, purposefully ignorant fanboys like yourself will have to be the ones doing the waking up - or not, and keep paying for a service that is offering you stuff that other services do for free and with similar efforts.

The reason PS3's network doesn't have certain features of XBL is because of RAM and OS footprint limitations, it's not because Sony are inadequate, and the Vita proves it. Do you think Sony are just being lazy or not listening to the HUGE percentage of people who want some of these features?

I honestly hope people like you are ready to take in what you will see when PS4 hits as far as PSN goes, because I think some of you are just hell bent on dragging down Sony because of PS3's system RAM limitations.

And you'd have to be the one to prove to me that you're the closed off fanboy by telling me Xbox Live is hack free? Yep, again, ignoring the evidence and pretending like Xbox's security is so much finer, when if Anonymous wanted to, they could EASILY hack Live. If they've been there, done that with Government(!), I don't think big old Microsoft could stop them. I don't even have to ask you if you think they couldn't, because I know you do already.

Anyway, Xbox Live is bloody great as an overall service, but my main gripe with Microsoft is that they charge you for the basic right to access online games. They hold for ransom your right to access a VERY simple feature such as connecting to other players to play games, something which has been a free standard for god knows how long.

Forget all the other features, they might be worth it for a lot of people, but charging for basic access is unacceptable in my opinion. Charge for the ADVANCED features, and leave the basics for free. In fact you people need to do what PC gamers did and say "NO!" because otherwise they'll keep charging for things they don't need to and disrespect you as consumers i.e. Netflix subscription within subscription.

Besides, when you can see a service like Steam does everything XBL does and for free with MORE flexibility and MORE value, and the fact that PS+ exists, it's not hard to see who's getting short changed here.

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TheXgamerLive2214d ago (Edited 2214d ago )

Ha Ha! Lemme see for less than $4.99 a month we get the very best online experience hands down on Xbox Live.

MS/XBOX continues to proctect and improve our experience all the time and is currently miles ahead of anything sony has to offer. Sony video game division lost hundreds of millions if not over a billion since the ps3.
They have learned a lesson and have adopted the psn plus and soon that will be their norm otherwise they will keep falling farther and farther behind.

Nobody is going to go to psn from XBL. why would they want to go backwards to something less than.

I love my Xbox XBL and the weight of a butt hurt sony website wont change that.

PSN tries to copy and never leads. Thats reality.

Pillsbury12214d ago (Edited 2214d ago )

Xbl is miles ahead of psn? Please elaborate and list all the features that psn doesn't also do. I had an Xbox and sold it because I was tired of being raped for cash by m$. Other than party chat which is a system limitation I can connect with friends and play online the same way. Please explain you're reason for wasting money to just play online when ps3, pc and Nintendo do not charge.

atreyu_-2214d ago

Feature list-
Custom Music
Party Chat
Smart Glass
Better Graphics in Multy platforms
Skyrim DLC

Just a few things you should have on ps3 but do not. Like i said my PC is my Favorite now. I had now idea how great playing your own music in a FPS could be, till now. Sony sucks, my pc even does 3D better.

forevercloud30002213d ago

what? half of those things have nothing to do with live service but the console's hardware. xbox live offers ability to play online and cross chat, thats about it.

ps offers online play standard, some games have custome soundtracks, and a few games being marginally better on 360 doesnt change the fact they r multiplat titles who r largely the same. ps3 gets exclusive content too u kno, ala aciii. ps3 also has more exclusive games that blow most of what is available multiplat or on 360 out the water...period.

plus offers instant games collections, auto update features, 1st beta entries, free addon deals, discounts galore on popular games, cloud service.

Nes_Daze2213d ago

You are seriously a deluded sad little boy. Only reason Live is an inch better than PSN is because of party chat, which, by the way, is exaggerated as the best thing ever, when in fact, it's not. I've gotten about 6-7 free games for $50.00, and you just got party chat for the same price and th ability to actually play online....Yes, Live is way beyond PSN....-_-

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DiRtY2214d ago

Why is an article from "Playstation university" approved. They even write "Micro$oft" or "M$". This is not better than a random forum-post on N4G and N4G is known for the most retarded community in the web.

Knight_Crawler2213d ago (Edited 2213d ago )

Playstation bias here -_-

Trust me, if Sony could charge for to PSN they would but the truth is Sony can NOT and had no option but to make it fre. Sony loss a large amount of fan base to MS and Nintendo becuase of the ridiculus price of $600 for a PS3, the fact that were acting all arogant with statements like Nexr Gen does not start until we say so and get two jobs to afford a PS3 did not help either.

Sony has put there self in a hard place becuse they marketed the PS3 as free online and if they start chargeing for the PS4 the fans will revolt, also PSN is playing catchup to XBL so if Sony starts chargeing for PSN they will have to offer something better than XBL.

otherZinc2213d ago

Again, Ridiculous!

$10Million, 10,000,000! Is what it cost M$ to make Forward Unto Dawn. We saw it for FREE! Those that purchased Halo 4 Collectors received another version as part of the package.

That is one of the added amenities among many you get from XBOX Live, a great film that follows the #1 exclusive on the console!

There are several comments on this thread that state many factual reasons for Live's Dominance. I need not reiterate such obvious facts, Live needs no patches for new games 99% of the damn time.

"You get what you pay for".

braydox212212d ago

I watched forward unto dawn for free as well but it didn't cost me anything and i didn't need an xbox to see it. and if what i hear is true its coming out on disk, which means ill be able to watch it on my playstation.

Sony3602213d ago (Edited 2213d ago )

Failing = losing money.

Are the falling behind with Xbox Live, or are they still making too much money from it?

My problem with Xbox Live is that they charge you to play online. I hate it, they suck for making everyone pay to use their own internet connection.

Does that mean the service is failing?



(Note the source, Playstation University)

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stragomccloud2214d ago

Because more people are adopting PCs and PSN is FREE!!!! That, and the paid PSN service is actually really great in the value it provides to the consumer.

LOGICWINS2214d ago (Edited 2214d ago )

Even though it won't happen, this is why I would like the PS4 to come out before the 720. In 2005, the 360 came out, and misinformed consumers were led to believe that paying to play online was the norm. If the PS4 comes out first, consumers will flock to it and slowly understand that when you buy a gaming platform, the ability to play online should come with it.

stragomccloud2214d ago

I agree completely. The issue now is that so many people are on XBOX Live that they have a community that is hard to break away from. I've been trying to talk more people into joining PSN instead. Once people come to expect free as the norm, then Microsoft might be forced to lower or eliminate mandatory costs for online play in order to become competitive. Since I've been a PC gamer for years, the idea of actually paying for something like multiplayer is just a completely foreign idea.

KwietStorm2214d ago

I said the same thing about when XBL was new, but I never looked at PS4/PSN in the way you just put it. That would be interesting, if not pathetic, in seeing how easy it is for the average person to be led down a path. I wouldn't be surprised if a percentage of people saw PS4 come out first, boasting free online connectivity, and were blown away by the money saved.

kneon2214d ago

And don't underestimate the power of the gamer score. There are plenty of people that are unwilling to move because they will be starting at 0 on another platform.

Yes I know that is totally lame but unfortunately such people exist.

ILive2213d ago

If Ms would just stop charging for online, all this fanboy BS would stop. If people would just stop paying to play their games online, all this fanbou BS would stop. I just don't understand the logic behind paying for the service. For instance: I can access YouTube freely on the psn but cant on live unless I pay for it. What?

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Blacktric2214d ago (Edited 2214d ago )

Exactly. What have we got after paying to play online for 10 years? Barely anything that would give the money's worth. Only thing people are saying to prove it's worth paying is; the system is "secure" and never hacked (which is not true of course and it also had its share of serious problems). XBL never deserved the money people've been paying for it and still doesn't. Especially when playing online on PC and PS3 is free and when you get free games each month when you decide to pay the same amount in PSN's case. But of course, that never stopped people from claiming that PSN is an inferior service due to being free.

KMCROC2214d ago

Don't know about hack proof or secure, it just comes down to the system i mostly game on,where my friends , peers & family game while socializing with one another. it come down to preference.

AngelicIceDiamond2213d ago (Edited 2213d ago )

But This title makes no sense? How has Live failed 10 years later what does that mean? If Live was "failing" 10 years now 5 years ago MS would of pulled the plug on it? If Live is "failing" then why has the service gotten better year after year?

If Live was "failing" why have they provided AAA Arcade games and releasing F2P games. If Live was "failing" why do they continue patch, update, improve, secure, moderate its service?

Now the biggest one. If Live is failing then why do people continue to pay for the subscriptions and new users boom every holiday?

Yeah who ever submitted this needs to take this down its fanboy feeder. Btw those reasons hold no wait and are subjective.

Xenial2214d ago (Edited 2214d ago )

Agreed strago.

Cam9772214d ago

In terms of value for money, that is completely true. I can only see fanboys disagree in that statement.

LOGICWINS2214d ago (Edited 2214d ago )

YUP, unless social media features like X-game chat take priority over a steady stream of great games each month for only $50 a year. If thats the case, your not a gamer.

KMCROC2214d ago

So by having no issue with paying for live & looking forward to doing so , would that be considered a diagree or a prefernce in choice.

LOGICWINS2214d ago

If PS Plus gains mass popularity, people will eventually see that they are getting ripped off by Microsoft. Thus Microsoft will be forced to make XBL free and/or offer more value to the service...thereby directly benefiting YOU.

Assuming your a rational/prudent human being, wouldn't u rather spend $0 on XBL than $50?

rainslacker2214d ago (Edited 2214d ago )

Your probably the only person I know that looks forward to paying a bill. I mean I love PS+ and find it worth the money, but still don't look forward to renewing it just because I have to spend money.

Other than that, yeah if you find value in paying for live it doesn't matter what someone else says. It's your money and your free to spend it the way you like.

WeAreLegion2214d ago

Live is a wonderful service, but Steam has every Live feature and then some...yet, it's free. I'd say the PSN is on-par with Live, at this point. That doesn't even include Plus, which sometimes makes me feel like I'm getting away with murder!