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Submitted by bggriffiths 1202d ago | opinion piece

New PSN Store Makes a Mess of Things

Dealspwn writes: The recent 4.30 PlayStation 3 patch included a complete overhaul for the PSN Store, which now resembles the clunky setup on the Xbox 360. I’ve been waiting for a few days, just in case any tweaks were made, but now it seems this is what Sony are happy with. So how does it compare with the old store?

Well, I’ve logged on a few times since the re-launch, at different times of the day, and I’ve waited on average about 40 seconds each time to get the store to load up. The previous version usually took under ten. It gets worse. (PS3, Sony)

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Nawert  +   1202d ago
While I think it looks better, I do agree that it is slow, just as the last one was.
faysal  +   1202d ago
DUDE IT JUST CAME OUT.. give it time for everyone to get on it, things will be fast then. here in the UK its fluid and fast.. of-curse when it came out it wasn't but now that people already got the new store it seems to be just fine.
mt  +   1202d ago
well customers expect things to be perfect or at least better than its previous product. why must the fanboisom blind you.
faysal  +   1202d ago
@mt anything that comes out has problem on day 1 it has nothing to do with being a fanboy. it just people like you are impatient.
KUV1977  +   1202d ago
Well in Germany it is out now for a while and it is neither quick nor fluid. A 'mess' is a pretty solid way of describing the new store. It looks a little nicer and that's about it. SONY was going for 'easier to find things' - well it is terribly worse to find things in this store. The article is completely right in that it states that previously you just had to check under 'new this week' and you were done. Now you check under 'New' and you get tons of old stuff and pre orders and tv shows and lots of unwanted stuff...

To make it worse the PS3 isn't even able to smoothly scroll the lists. At times it is an event of utter stutter.

The search seems a little more effective but is also pretty weired. As you type in 'Kill' you get Killzone 2, Killzone 3, Killzone 3 MP, Killzone Liberation and thats that. Now type in the Z and you finally find Killzone 1. Doesn't make any sense but that's the way it is.
Ron_Danger  +   1202d ago

I'm guessing you've never played CoD on launch day
Razmossis  +   1202d ago
Without getting into an argument over details, the bottom line for me personally is, I prefer the old store.

I was very surprised when the revamp was announced because there was no indication that a new store was even nessecary, to me it was fine how it was.
MaxXAttaxX  +   1202d ago
It doesn't look that bad.
A "mess" is an exaggeration.
mt  +   1202d ago
@faysal no as a sony fan and as a customer I expect it to be perfect or better. people like make company lazy by saying "anything that comes out has problem on day 1" , I know humans make mistakes but I always expect perfect nevertheless.
faysal  +   1202d ago
@mt nothing is perfect, not even us human are perfect. you can think its perfect but some one will find flaws.. theres always room for improvement. i had ps3 on the launch month so i visited the old store a lot and got bored of it. the new store (to me) is nicer and more fluid.
sony isn't a lazy company they launched the store in EU and it had problems so they quickly took it off and made it better. now i don't think that's called lazy. there is a difference between complaining to make things better vs just being impatient and making judgment way too early.
Dee_91  +   1202d ago
better than perfect?..... well thanks for letting me know people have unreal expectations... Now I feel even more secure ignoring opinions :)
mt  +   1202d ago
@Dmarc that was a typo I meant perfect or better than the previous product. now move along kid.

@faysal dude trust me I like sony I only have ps3, vita, and psp. but it has noting to do with sony. I am not siding with sony or any other shall I say producer companies. I am just like, we are the consumers. and as consumers we always expect perfect products, that is a given, regardless the fact if it is faulty or not. that is my point I hope you get it.
pixelsword  +   1202d ago
My big question is who asked for the change? Nobody was dissatisfied with the last one. I haven't seen it yet, but I don't think I want to now.
faysal  +   1202d ago
@mt yes we as a consumer have expectation i get your point. but the new store is app based and can be updated anytime fixing all the problems. it just came out for you guys and people are complaining already bout its slow.. let it be few days if its still slow then complain.. you know you cant just have a child and expect them to walk/talk straight away.. give it time and it will be in your favor. being impatient only gets you in trouble my friend :) hope you get what im trying o say.
Imalwaysright  +   1201d ago
Give it time? Its worse than it was before! It didnt needed to be perfect, it needed to be better and the new store fails miserably at it. Its a pain to find something specific in the new store because the games are no longer categorized by their name and the loading times are annoying. There are no excuses. If you make a upgrade at least make sure its better than it was before. The new store feels more like a downgrade to me.
Blastoise  +   1202d ago
It is slow. I don't mind the layout, I can find anything without too much difficulty. I just hate waiting for it to start up, takes longer than the old one.

I hope they can fix it so it starts up faster
#1.2 (Edited 1202d ago ) | Agree(15) | Disagree(0) | Report | Reply
kikizoo  +   1202d ago
Slower to launch, but way faster after that...

the real problem is when you have to click several time to "buy" a free stuff now.
MEsoJD  +   1202d ago
It seemed pretty responsive to me. Though I have a cable connection... Anyway I like the new look.
xtremeimport  +   1202d ago
Sony's speciality isnt software okay! lol

oh well, its just a hiccup. they'll fix it over time.
DeadlyFire  +   1202d ago
I have not seen it yet.
mafiahajeri  +   1202d ago
I got a 360 vibe from it But it is slow
bubblebeam  +   1202d ago
Same. The xbox 360's new one suffers from the same crap though. It is much slower and there is no A-Z option to look for retail games, so you have to type it in manually with your crappy controller.

I think Sony and Microsoft are trying to look a lot like the setup on phones and whatnot. They are both convoluted messes, and I wish they went back to an older style.

Also, the movies have no place amongst the games. That's why I don't like the 360 dashboard. Shove that crap away.
#2.1 (Edited 1202d ago ) | Agree(4) | Disagree(5) | Report | Reply
wages of sin  +   1202d ago
What you said is not true. At least part of it anyway.

It loads far faster than before. Maybe it's slower for you for some reason, I can't despute that. But you're wrong on the serach options. Once you hit games and go to either arcade, on demand etc., they have a dedicated tab that says "A-Z." Don't know how you missed that.

OT: There are sooooo many hypocrites commmenting in here right now. You woulnd't and don't afford the "be patient" argument for anyone but Sony. The pretzels some of you twist yourselves are impressive.
#2.1.1 (Edited 1202d ago ) | Agree(6) | Disagree(4) | Report
bubblebeam  +   1202d ago
@wages of sin

"Once you hit games and go to either arcade, on demand etc., they have a dedicated tab that says "A-Z." Don't know how you missed that."

That's why I said; "there is no A-Z option to look for retail games". Don't know how you missed that.

Yes, I am well aware there is an A-Z option for arcade, demos etc. but there is NO OPTION in the first tab for full retail games. I try to be specific and people still don't understand......
leogets  +   1202d ago
Well there are options like the keypad or a usb keyboard.cant be no worse than xbox confusing keyboard layout. Querty keys layout is standard. Not this abcd shit
bubblebeam  +   1202d ago

I think leo DOESN'T get. We are talking about an A-Z option of games, not keyboard set-up.

Plus, its qwerty, not "querty". As in the first 6 keys of the top row of letters on your keyboard.

Also, it is just plain annoying that I should have to type the game in slowly, when it used to work better. Saying you can BUY a keypad misses the point that I didn't need one in the first place.

Alls I'm saying is that the Xbox dashboard went backwards in SOME areas, just like the PS3's XMB. I'm more optimistic that the XMB will be fixed though.
Drakesfortune  +   1202d ago
Am I the only one who isn't experiencing any problems with it?
Knight_Crawler  +   1202d ago
You must live next a Verizon LTE power station :)

My only compliant is the slow load time.
#3.1 (Edited 1202d ago ) | Agree(10) | Disagree(5) | Report | Reply
Hellsvacancy  +   1202d ago
Im in the UK, loads up in about 5 seconds for me, dunno if thats your idea of slow

The new store is ok, i prefer the old
#3.2 (Edited 1202d ago ) | Agree(11) | Disagree(3) | Report | Reply
DivineAssault  +   1202d ago
Can us americans experience this 1st hand to pass judgement for ourselves please? Im sure it just takes getting used to.. How is the preview streaming anyway? thats what im most excited about with this..
DarthBigE  +   1202d ago
you can make a UK account
Knight_Crawler  +   1202d ago
Was thinking the same thing, that's what I did.

Edit: LOL at the I guess I did not create a UK account :(
#4.1.1 (Edited 1202d ago ) | Agree(4) | Disagree(17) | Report
hennessey86  +   1202d ago
It's still far to slow
I have a very good connection and its still slow.
b_one  +   1202d ago
it has superb filter options
Getowned  +   1202d ago
Give it time, and it will run smoothly soon enough. I love how it looks, its really cool.
KonaBro  +   1202d ago
The store just got updated.....
Give Sony time to fix the bugs and kinks and it will work smoothly. I like how kids are so impatient that they have to have everything work correctly the first time always. Guess what? Technology doesn't work that way.
Hicken  +   1202d ago
Wait? Who wants to wait? This is the generation of instant gratification! Nobody wants to wait ten seconds; it should only take eight!

Sensationalist title and childish complaints get this site voted down.
Imalwaysright  +   1201d ago
Wait for what? Its supposed to be an upgrade ffs. I dont know about you but when i upgrade something i expect it to be better than what i had before right out of the box. The new store is worse than it was before and im supposed to be happy with it? Are we supposed to pat Sony's back when they did the dumb idiotic decision of replacing something that worked perfectly fine for something that is worst on pretty much every level? Are you kidding me?
#8.1.1 (Edited 1201d ago ) | Agree(1) | Disagree(2) | Report
AbyssGravelord  +   1202d ago
Is this out in the US? I've been checking the store daily and it still has the old layout.
newn4gguy  +   1201d ago
No. It was postponed in the US.
memots  +   1202d ago
teh doomz , looks like this article is going to get trolled a lot.
#10 (Edited 1202d ago ) | Agree(3) | Disagree(7) | Report | Reply
Slysi  +   1202d ago
It's awful
GraveLord  +   1202d ago
The new firmware update has nothing to do with the new PSN Store. Thew new PSN Store was launched before the new firmware update was even available.

Oh yeah, you called it a "patch". How often do you go on your PS3? You seem very uninformed
Half-Mafia  +   1202d ago
I like the new Store design but it is pretty slow to load up. Also takes longer to load each section and the animations stutter.

I do wish that they change the grid view so when you scroll down the page the big banner Ad (which takes up half the screen) moves up.
sdplisken  +   1202d ago
still got the old store here in us
ceballos77mx  +   1202d ago
40 seconds?...doomed I tell you doooomed
josephayal  +   1202d ago
Looks better than gamestop and target combine
3-4-5  +   1202d ago
xbox just got an update as well to change things up a bit.

That hints at something , but not sure what.
claud3  +   1202d ago
its just an interface, if i can get around it i do not care what it looks like
PastyGangster  +   1202d ago
People complain too much.
JBSleek  +   1202d ago
As a paying consumer you shave the right to complain about the product. Should we not complain?
Tetsujin  +   1202d ago
There's a difference between complaining to make a product/service better, and complaining just to join in the bandwagon.
Imalwaysright  +   1201d ago
If we complained more maybe the industry wouldnt try to rape us in every way possible... but hey youre right, lets reward idiotic decisions. Replacing something that worked perfectly fine for something that is worse should be adopted as a strategy by every industry and company in the world. We stupid consumers will just have to bend over with a smile on our faces.
#19.1.2 (Edited 1201d ago ) | Agree(0) | Disagree(1) | Report
Silly gameAr  +   1202d ago
I tried the new store out with my UK account and spent about 10 mins getting familiar with it. It is a bit confusing at first, but after I got used to it, I liked it. It will just take time to get used to it, but I guess people would rather take the that time to complain and nit pick.

And, 40 seconds for the store to load up? Woah. I didn't experience that at all.
#20 (Edited 1202d ago ) | Agree(7) | Disagree(3) | Report | Reply
LNDCalling  +   1202d ago
I like the new store!
LNDCalling  +   1193d ago
Ok I concede, I don't like the new store the disagrees were right and I was wrong! lol
TemplarDante  +   1202d ago
I like the new store..
but I miss the old one.
mainly cuz I dont want to have to download a trailer every time I want a preview video.. the old store had an integrated video player for that.
Treian  +   1202d ago
More Sony haters. They just don't stop.
Jazz4108  +   1202d ago
Your so called sony haters all own a ps3.
Treian  +   1202d ago
Ok? Have a cookie.
Tales RPG addict  +   1202d ago
Era of instant gratification my ass.
More like era of impatient blowhards who expect everything to be perfect. Sigh.
I surely miss the 90's when you bought something you knew that it would last a long time. Since then Technology has grown in leaps and become superbly complex beyond all recognition. In our advancing age of technology we are encountering more technological bugs in our Video Game systems, consumer electronics in General.

I should probably add in that it's also a bunch of spoiled kids who also probably own a PS3 these days. When I was kid back in the 90's our Games didn't have the best graphics, but we have the best games of all time.

Parent's need to stop spoiling their kids today by giving them Iphone's for XMAS WTF parents. Give them a Wii or how about have them play the old school video games us the 90's kids grew up on.
Tales RPG addict  +   1202d ago
Kids today need to stop being spoiled and learn to earn a nice video games console. That's how I was raised if you want something you work for it. America has fallen from grace since 2001. Oh good old President Clinton days I miss them.
Drainage  +   1202d ago
screw you, this is 2012- we expect the best or close your doors and someone else will
Getowned  +   1202d ago
wow, self entitled much. I bet you would think differently if you where the one who worked for a living doing these things for a career, everything has its flaws and some things need time to work properly and that why it isn't available world wide yet. Kid, You are never going to be happy in this world with that kind of thinking.
Rikuson1  +   1202d ago
Why can't i recommend things?
Tzuno  +   1202d ago
Improvement, improvement, sometime to much improvement lead to a mess. Ain't broke?...
GrahamGolden  +   1202d ago
i am fine with it..had issues the first day but now i know it perfectly
RachelBrown22   1202d ago | Spam
Gamerita  +   1202d ago
to be honest i'm not too keen on the new store but at least the download list is better FAR from perfect but its getting there slowly. its a free service so i don't expect improvements at lightning speeds. :)
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