Report: GameStop is One of the Worst Places to Work in America

Kotaku - Using data from online employment portal Glassdoor, business site 24/7 Wall St has compiled a list of what they claim are the worst places to work in the United States.

Everybody's favourite specialist retailer GameStop managed to make the cut, finishing in tenth place. Why? The chief reasons cited from current and former employees include a push to prioritise sales over customer service, and the resulting HI PREORDER THIS NOW culture which places "customers at a disadvantage".

The story is too old to be commented.
DEEBO2228d ago

LOL I work at gamestop and i can say that preorders are how you get hours.but i can't complain with my employee discount i get to pickup games for cheap and we can check-out games for four my boss likes to employ nothing but hot chicks,good thinking on his part.keeps the guy gamers and some girls (wink) coming back.

dedicatedtogamers2228d ago

I used to asst.-manage for Gamestop a few years ago, and it was a pain in the butt. The ever-changing policies were the biggest pain. You never knew what new thing corporate wanted you to cram down customers' throats.

However, Gamestop also attracts a lot of whiny man-children who think working for a videogame store "would be SO cool because you get to play videogames all day, right?". Poor expectations can create poor employees. I would say that 95% of all the "horrible" stuff about working for Gamestop is common to most retail/service industry outlets. Some people simply aren't cut out for it.

Rockefellow2228d ago

These are literally a few entries apart from each other on the "news" page, only this one is 4 hours older and not from Kotaku:

ChunkyLover532227d ago

I don't think its all THAT bad, they get discounts on games, first dips on others, and they even get to play games early. I know some people that "borrow" a store copy before its even on sale. I have friends that have played and beaten Sleeping Dogs already.

Hicken2227d ago

That doesn't stop all the crap you have to deal with for these perks from sucking. As DEEBO and dedicatedtogamers both outline above, the benefits ARE nice, but them changing the rules what seems like every month, and basing how many hours you get each week of the pre-orders and PURs(reward card subscriptions) you get really sucks. There's also the tendency for the new hires to know nothing about games, and learn nothing about games while rapidly moving up the ranks because they can sell. (My store manager, for example, still can't competently do TOH- title on hand- but he can trick people into reserving games.)

Back in the day, EB games used to actually give commission on reserves, but they put a stop to that, so your incentive is rather nonexistent. My hours got cut because I was more concerned with the store being in some semblance of order, and with customers wanting to return to shop with us, than I was with numbers. (Our newest third key- sub-manager type person- can't even count the registers correctly.)

And your pay increase is based on your performance as it pertains to those numbers, so if you're somebody like me who's more concerned with operational procedures and customer service than sales, you don't get much of a raise.

The benefits are nice, but they're not quite as worth it as they used to be.

ChunkyLover532227d ago

I wouldn't know about any of that stuff, I went to college and run a small business. I was just saying for the average Joe Hobo who works there part time, probably has nothing to complain about.

I know a lot of serious gamer's who would love the chance to work at Gamestop, but they hardly ever hire.

MadMax2227d ago

Its also one of the worst places to buy your games from too! They are the biggest rip off, everywhere else has so many better deals than them. Every blue moon, you might be able to pick up an older used game for a decent price. Can still get the same deal online though. Most of the time, at a much lower price!

Show all comments (10)