Gamestop Offers an Inside Look at Where Used Games Go to Be Born Again

Before you pick up that used game, it travels to factory in Grapevine, Texas.

The largest video games retailer in the world, GameStop, has seen its sales of used games and hardware increase in recent years. The pre-owned market accounts for a considerable portion of the company’s business. As a result, the company invested $7 million in a refurbishment center down the street from its U.S. headquarters in Grapevine, Texas. Bruce Kulp, svp of supply chain and refurbishment, offers an exclusive look inside the factory in the video below.

[TheFinalEpisode]

I had no idea gamestop actually did this back in the PS2 days I remember every other used game i bought not working -_-

[R_aVe_N]

My guess is they don't do it on a lot of titles i remember once going into the store and made them pull out every used copy of a 360 game just to find one that was not loaded with tons of scratches or even missing a disc like with Lost Odyssey.

[majiebeast]

This is just a front for the real refurb sweatshop underground.

[Army_of_Darkness]

WOW! So many Defective Xbox360 's!!
Hahaha! It's like a 360 refurbished graveyard in there!

[Skate-AK]

I higly doubt my game I trade gets shipped from Alaska to Texas before being shipped back and put on the self.

[MySwordIsHeavenly]

Why don't they just buy disc cleaning machines?

That's what my store did. We clean every single scratch off of a game before we put the box out on the shelf.

[slaton24]

your games do get shiped i live in the south and i got 2 games one from california and the other from new jersey

[Fatty]

I worked for EB/Gamestop back in the day and sometimes we'd get games that were refurbished (and a lot of systems), but most of the time we just took what came in, and if it looked good, we put it on the shelf. Occasionally some defective stuff came in and we'd send it away... or throw it out depending on the title (sports games, mostly).