This Virtual Heroes press release announces that the serious games developer has created Ultimate Team Play, an Unreal Engine 3 based training game that will be used by employees of the Hilton Garden Inn mid-priced ranged hotel chain. The full game will be available for use for all of the hotel's employees in January 2009. Here is a snip:
Created especially for Hilton Garden Inn by Virtual Heroes, Inc., Ultimate Team Play puts team members in a virtual Hilton Garden Inn hotel and in various scenarios, they will have to stop and decide what their best course of action will be to make sure they are able to fulfill a guest's request and/or complete a specific job task within a limited time. Their immediate or non-immediate actions toward guests-since guest interaction will be the primary focus of the game- will directly affect the mood of the guest as well as the hotel's SALT (Satisfaction and Loyalty Tracking) scores.