Submitted by cl63AMG 755d ago | news

Xbox Live Down - Microsoft Investigating

If you're having trouble signing onto Xbox Live, you are not alone. Microsoft is aware of the issue and is "actively investigating," according to the official Xbox Support Twitter account. The Xbox Live status page notes that users may have trouble signing into Xbox Live via Xbox.com, though we've experienced the same issue when logging in via the Xbox 360 itself. (Xbox 360, Xbox LIVE)

Update Service is back up and running according to official Xbox service website.

Alternative Sources
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rogimusprime  +   755d ago
On my day off too.... all I wanted to do was blast some folks on Ghost Recon. Guess I will try signing into PSN :P

Edit: http://support.xbox.com/en-...

matchmaking is working though! so you can connect with...... no one.
#1 (Edited 755d ago ) | Agree(29) | Disagree(32) | Report | Reply
Wikkid666  +   755d ago
Not all users are effected by this outage.
egidem  +   755d ago
Affected my boy AFFECTED!!

Grammar Nazi mode off.
nukeitall  +   755d ago
Well, it doesn't matter anymore, because it's fixed!
Look at that, only a few hours!

They fixed it faster than some other companies take their service down for maintenance. Heck, they fixed it faster than Amazon EC2 (cloud) fixes their outage for their enterprise ready service. The one that Netflix uses for their excellent streaming service!

That is why I love Xbox Live, they report issues, both on their website and the twitter page even if it only affects a small subset of people.

When XBL do maintenance, I don't even know, because the servers don't need to be taken down so you don't hear that XBL has a scheduled maintenance. It just happens in the background!

Heck, even the patches are done on the fly as in I don't have to log out or restart the game. The patch is downloaded and applied while my game is running and I'm good to go within a minute!

No large, slow downloads or game restarts.
#1.1.2 (Edited 755d ago ) | Agree(31) | Disagree(53) | Report
Outside_ofthe_Box  +   755d ago

Way too obvious.
Legion  +   754d ago
I effected bullets on target in a Battlefield 3 game today. I had no issues.
ShinMaster  +   754d ago
Trying to hard again.
Ziggyvertang  +   754d ago
@egidem and all those that agreed.

A spelling mistake is not grammar.

"the study of the classes of words, their inflections, and their functions and relations in the sentence"


Teacher Mode OFF!!
Pillville  +   754d ago

Confusing Effect and Affect is not a spelling error. It's a grammar error, same as "there, their, they're".

They were using the wrong word, if they had put "Efect", then you could call it a spelling error.
blue7_7  +   755d ago
Works fine for me so It's not down. Just because a very few select users can't log into xbox live doesn't mean the whole Xbox live is down.
gapecanpie  +   755d ago
The title is incorrect and misleading and only a re*ard can't tell the difference as Xbox live is not down. I was just at my brother house watching him play Forza 4 online. Just because a few people can't go online don't mean Xbox live is down because it is not.
#1.2.1 (Edited 755d ago ) | Agree(11) | Disagree(9) | Report
KidBroSweets2  +   755d ago
And you know PSN only users were just itching to say something else negative about Xbox Live lol. I use PSN and Xbox Live and I'm happy with both, I just hate fanboys.

And of course on N4G, the Sony fanboys flooded to this post because it was a negative for Xbox
#1.2.2 (Edited 755d ago ) | Agree(7) | Disagree(7) | Report
Ace_Pheonix  +   754d ago
@KidBroSweets2 , because there were so many comments about how PSN is better? Oh yeah, that's right, there wasn't a single comment like that. Nice try, though.
Black-Helghast  +   754d ago

Saying N4G is full of PS3 fanboys is so 2009, get over it bro.
NewZealander  +   755d ago
no problems here, hope its sorted soon for those affected tho.
rogimusprime  +   755d ago
gotta love disagrees for stating facts. I live near LAX, just outside of Los Angeles. It's almost noon on friday, and it's down...has been for 2 hours. Disagree if you want to.

Whether you pay for it or not, it just sucks that you can't play when you want to. $hit happens, so it's too early to flame. I just hope it's back on soon since I actually have free time today.
#1.4 (Edited 755d ago ) | Agree(21) | Disagree(28) | Report | Reply
optimus  +   755d ago
@rogimus...I live about 20 min from LAX in van nuys and it's working fine as of now for me... One time, my internet was down and i made the mistake of saving my game in the cloud... Won't be doing that again. ;)
#1.4.1 (Edited 755d ago ) | Agree(12) | Disagree(5) | Report
Prince_Dim-Lu  +   755d ago
Sucks for you. Huntington Beach Cali, right below you, and I'm online just fine.. have been all day.
Nevers  +   755d ago
Online in Seattle, WA...
blue7_7  +   755d ago
I disagreed because guess what I disagreed with what you said. I live in Los Angeles as well and everything works well like I said in the my first post just because it's "allegedly" not working for you doesn't mean it's down for everyone.

You know how the internet is N4G at least is they see something bad about MS and the Xbox and everyone tries to jump on the band wagon claiming it happened to them too.
nukeitall  +   755d ago
We disagreed, because plenty of us has no issues including matchmaking which was not affected. Besides, it was fixed within hours. I call that pretty good for the few that was affected.

You can go back to your PSN if you think it is a better service. We won't miss you.


"One time, my internet was down and i made the mistake of saving my game in the cloud."

on XBL, the cloud saves are saved locally on your hard drive so you shouldn't have any issues when your internet goes down. The only time it is a problem is when you run out of the 512MB of space allocated to cloud saves, then some saves get deleted to save space for your more recent games.
rogimusprime  +   755d ago
@ blue7_7 "allegedly" not working? I posted the link from MS saying it wasn't working. My internet was otherwise fine, or else I wouldn't have been able to post.
kikizoo  +   754d ago
"You can go back to your PSN if you think it is a better service. We won't miss you. "

wow, fanboy much ? :)

it's not better (except real servers vs uggly p2p), it's the same thing...but free ! (so most of smart gamers are already using it)
JaredH  +   755d ago
It's not down for me or for 5 people online on my friends list. It does suck for the people who don't have access though.
#1.5 (Edited 755d ago ) | Agree(8) | Disagree(3) | Report | Reply
mewhy32  +   755d ago
Wow. I don't know where this came from? I just logged into Xbox live seconds ago and it's fine and is fine for loads of my friends that are online right now LOL. Yeah. It's not down.
StanSmith  +   755d ago
It came from MICROSOFT!

Microsoft and some users are reporting issues with Xbox Live but it's all a load of rubbish because YOU can log in!

The denial of some people on N4G astounds me!
gapecanpie  +   755d ago
What came from MS? Not this misleading title that for sure. MS said that they are aware that there are (some issues) ... No where did MS say Xbox live is down and he never said no one else can't log in, he just stated its working fine for him and as I'm sure many others. So maybe you should stop being in denial and stop wishing it was down.
StanSmith  +   755d ago
Why would I wish it was down? Because I just love dropping £35 down on Xbox Live for my 360 to find it goes down and I can't sign in. If I and others can't sign in then it's down. Might not be down Worldwide, but it is still down. If it wasn't then I would be playing Gears online right now.

Tell me what would you call it if you couldn't sign in? Jeez! Instead of getting defensive over the title, try reading the article itself!
#1.6.3 (Edited 755d ago ) | Agree(5) | Disagree(10) | Report
uxo22  +   755d ago
Why would your drop £35 when you don't even own an XBOX?
StanSmith  +   755d ago
I don't own an Xbox now?

And you know this how? Thats right. You don't! You think I don't because I said something bad against MS! Grow up! Not everyone has blind love for companies like some here do.

Either way I couldn't care less. Xbox Live is now back up for me so I'm off to play some Gears 3 online.
a_squirrel  +   754d ago
@StanSmith above

You know, you could have told him that without the personal attacks.
dantesparda  +   754d ago
dont matter if its down for me or not cuz i never use the shit
Zechs34  +   755d ago
The HAX! Oh noes my credit card information!! Curse the internetz!
JellyJelly  +   755d ago
Cmon, it's not PSN we're talking about here :)
BattleTorn  +   755d ago
big difference here between 'gone down' as in "service difficulties" and 'gone down' as in "breached by hackers"
DivineAssault  +   755d ago
oh no!! ppl cant play COD?!?! at least sony warns ppl when the network is going down.. (most of the time) XD
Lil Kid Bmore   755d ago | Spam
HammadTheBeast  +   755d ago
Ok I'm on PS3, and even I admit that's pushing it. The free games did make up for it though. Still playing LBP. Good luck gamers, hope Live comes back to life again lol.
fossilfern  +   755d ago
bu bu bu Xboxzz Livezzz neverz go downzzzzZZz!

No matter if you pay or if its free it will go down eventually
MiamiACR21  +   755d ago
Still getting over the PSN network being down for over 2 weeks I see.
a_squirrel  +   754d ago
You obviously didn't read his second sentence: "No matter if you pay or if its free it will go down eventually"

...and totally missed his point. Unless you're one of those trolls on the 'psn maintenaince' articles, you shouldn't have to be offended, since it's directed at specifically those bias bums.
Moncole  +   755d ago
What about Steam?
MoveTheGlow  +   755d ago
Steam's fine... until *your* internet connection is down. Then you can't play a damn thing unless you convert it to Offline Mode... for which you need an internet connection to switch. Still love it - the sales get me every time.

My workaround was 3G tethering, lol.
ALLWRONG  +   755d ago
No one ever said Xbox Live "neverz go downzzzzZZz" it just hasn't been hacked yet.
Moentjers  +   754d ago
or... they never told us it has been down. Common practice with banks, government, they never tell you something has happened with your data.
a_squirrel  +   754d ago
Actually, it was hacked, and a short while after, sloten codes for ms points, xbox live and games were being used like mad. Microsoft couldn't do anything about it since they didn't know who had the stolen codes.
Les-Grossman  +   755d ago
I guess I logged in before the problem started. Because I am still logged in. I am guessing I will have problems. If I log out & then try logging in later. There is probably just a lot of traffic on XBOX Live. Which is causing trouble. Which has happened before. Unlike Sony & the hacking situation which Sony warned nobody about. Hey if everyone else is going to take shots & they will
#5 (Edited 755d ago ) | Agree(7) | Disagree(16) | Report | Reply
dead_eye  +   755d ago
Lol seeing as everyone's having a pop i'll join to.

A paid for service should never go down because of traffic. That would be the worst thing ever as it's not an uncontrollable outside source.
Simon_Brezhnev  +   755d ago
I have to agree with you. A paid service should never go down i dont want no excuses either. LOL
Dark11  +   755d ago
Hacked! Hacked! CREDIT CARDS!
this is the end!
Wikkid666  +   755d ago
Trolled! Trolled!

When will the trolling end?!?!
caffman  +   755d ago
not down here
cone   754d ago | Spam
chela  +   755d ago
its fixed already
AngelicIceDiamond  +   755d ago
Down where and for who? It's working fine for me? I just turned it on and signed in just now?
Stryfeno2  +   755d ago
It was down about for an hour but with "Speedy Delivery" its fixed.
jwk94  +   755d ago
it's not fixed.
Tw1st3d Fate  +   755d ago
Ya it is, reset your mom's internet router if your still having issues.
jwk94  +   755d ago
no, it wasn't. now everything's back online
a_squirrel  +   754d ago
I like how people don't realize that there is more than one server, and that there are other places in the world. Like Texas... and Saskatchewan.
Lil Kid Bmore   755d ago | Spam
WayneKerr  +   755d ago
Just the used the PSN, Oh my god its CRAP,I decided to play batman sigle player insted.
cstyle  +   755d ago
Must be up again cause mine is working fine.
Siren30  +   755d ago
Ps3 fanboys are just dying for xbox live to be down for 3 weeks
Marz  +   755d ago
Yea because Xbox fanboys make us feel like shit for buying a ps3. If it was the other way around it would be the same situation.
Marz  +   755d ago
its true, u can disagree all u want. but if someone actually felt sorry for the ps3 users during our outage instead of laughing their asses off then maybe the ps3 fanboys would ignore this server difficulty.
Genghis  +   754d ago
lol so many xbox fanboys on n4g /s
QuantumWake  +   755d ago
XBL is down for me. Tried downloading my profile and it doesn't work. Now I can't seem to find my profile because it's now missing in the profile section.
a_squirrel  +   754d ago
Wow. Who are the idiots running around clicking disagree?
StrawberryDiesel420  +   755d ago
I'm in New York, it's 1:30pm here and I can't sign at all. This is pissing me off, I don't expect this when I payed $60 to play online for the year. GET ON IT M$!
DiRtY  +   755d ago
This is what you posted 5 days ago. You seem to care much about the 360.

"Wow, Lost Odyssey huh? That game garnished 6's and 7's galore. PS3 got Demon's Souls and 360 got Lost Odyssey, wow LOL...No wonder COD is pretty much the only game played on LIve. If those were my choices I would only play COD too. What a joke the XBOX 360 is."
StrawberryDiesel420  +   755d ago
Just because I hate M$ doesnt mean I don't own a 360 you moron. Gamertag: OnlineMurder420, FACT. Now who's trolling you asshole? I just played COD last night online before this shit so STFU.
Genghis  +   754d ago
more StrawberryDiesel420 and his love for his "360"

"Really, because LA Noire runs better on PS3 and it isn't four discs like 360 version, it's one disc you fucking troll. There's plenty of other multiplats that look better on PS3 and don't screen tear like hell, latest would be Prototype 2 and Dragon's Dogma, so troll harder. Nice try though..."

"No screen tearing to be found here in PS3 version unlike the 360 version which is absolutely full of screen tearing, it's everywhere."

"Ummm, no. MGS4 has plenty of varied gameplay with fairly challenging boss battles. Please don't talk like you played it when you most certainly didn't. Oh, and MGS4 got a 10 over at IGN, what 360 exclusive have they awarded a perfect score to again?? Oh wait...."

"Fitness for the 360 crowd?? Yea....ok, good luck with those slobs LOL"

"Yup, SONY screwed up bigtime by not making this beautiful rpg exclusive to PS3."

You claim you own a 360 and pay for Live. In reality, you're a little boy that can't convince mommy to pay for Live. Please get out of N4G.
Convas  +   755d ago
You honestly expect us to believe that YOU of all people own a 360?

Bahahahahahaha! Troll harder tool.
TekoIie  +   755d ago
Just look at this guys comment history and you know he doesnt own a 360. Troll harder buddy ;P
Ace_Pheonix  +   754d ago
I own a 360 and you wouldn't know by reading my comment history, I wouldn't entirely rule out him owning one. I got mine for $30 bucks. Fixed it and played Reach on it. Granted, I don't care much for it since I'm more interested in PS franchises, but I still own one.
Enigma_2099  +   755d ago
This isn't frontpaged?

OHHH!!!! It's XBox LIVE that's down. No one makes a big deal out of it when that happens. Figures...
Dlacy13g  +   755d ago
Umm...its on the front page. Conspiracy theory shut down...bad news is bad news...and can make the front page no matter who.
Enigma_2099  +   755d ago
It is?


We looking at the same frontpage? And while you're looking for it. lemme know how much of the "bad news" hot topics are SONY related.
#19.1.1 (Edited 755d ago ) | Agree(4) | Disagree(18) | Report
Dlacy13g  +   755d ago
@Enigma_2099 headline reads: Xbox Live Down - Microsoft Investigating 210 degrees and the top story / picture on the left main column. yup...its there. LOL...just click on the link you supplied...you can't miss it.
#19.1.2 (Edited 755d ago ) | Agree(9) | Disagree(1) | Report
MacDonagh  +   755d ago
My XBL is down and I can't play any indie games.

This kinda sucks, but hopefully it'll be up and running soon enough.
ChunkyLover53  +   755d ago
All is well here in Florida on Xbox Live. Probably just some random issues that need to be hammered out.

I think I get a weird feeling like people here actually want Xbox Live to get hacked or be down for an extended period of time just to prove a point or something.

In the seven years I've had Xbox Live I've never had a single issue, there is hardly even any type of maintenance down time.
Dlacy13g  +   755d ago
I've been with Live since the original Xbox going on 8yrs now. I do recall Xbox having major issues in Dec. 2007 they had major issues due to their lack of preparation for all the new users during the Xmas holiday time period. I recall they gave away a free XBLA title at the time to compensate for the sporadic connections for a 2 week period.
Captain Tuttle  +   755d ago
The game was Undertow. It sucked.
ChunkyLover53  +   755d ago
As I recall they had sporadic issues and most of those were in EU, I live in the United States and never had any online issues at that time.

I still got the free game though, so I cant complain. So basically your confirming what I said, Xbox Live rarely, if ever has problems.
Dlacy13g  +   755d ago
I guess I wasn't being clear in my reply to you @ChunkyLover53 ...yes, XBL has proven to be overall very stable. I did want to point out the one major issue time in trying to be fair handed...but over all its been A+ in terms of its uptime for me.
StrawberryDiesel420  +   755d ago
Ok, it's STILL not signing in even though when I do a test it says everything is working. There is an exclamation point saying SERVICE ALERT when I complete the test. Nice Job Micro$oft.
modesign  +   755d ago
look at all the xbot trolls disagreeing, haha little kids cant get into COD, boo hoo hoo.
Fyflin  +   755d ago
Mine's still working fine..? Got people on my friends list online too.
aviator189  +   755d ago
Same here. I'm in Texas and I checked it about an hour ago and it was working fine and still is. Maybe they're just isolated incidents.
Fyflin  +   755d ago
Yeah hopefully. It can't be anything serious or everyone would be down.
badvlad  +   755d ago
Xbox Live is dead i play with myself
DarthJay  +   755d ago
I have no doubt that you do.
badvlad  +   754d ago
oh its ok, ur sis is here entertaining she´s pretty good with the "stick" if u know what i mean... pa dum puff
DarthJay  +   754d ago
Hysterical. You're a regular Carrot Top.
Emilio_Estevez  +   755d ago
I'm surprised this is still going on, MS usually squashes these issues pretty quick.
ApolloTheBoss  +   755d ago
I swear to God if my Credit card info is stolen the next MS Representative I talk to is gonna get an earfull from me!
Wikkid666  +   755d ago
And why would your credit card info be stolen exactly?
greenlantern2814  +   755d ago
since they haven't said what the problem is he has a reason to worry it maybe hackers. and if his live account is connected to his credit card than they can steal it. that how/why
Wikkid666  +   755d ago
First off... Xbox Live hasn't been hacked.

This has to do with the log in servers not the market place. And not everyone is even having issue.
Ares90   755d ago | Trolling | show | Replies(1)
greenlantern2814  +   755d ago
often i see articles on here talking about psn being down but a bunch of my friends and i will be on, but every one jumps on sony. but xbox live goes down and since a few people can get on then it is not a problem.
fair is fair live is down and that sucks and it sucks when psn goes down but if one can be slammed for said problem so can the other.
imo sucks even more when you pay for it. not knocking xbox cause i pay for psn plus and think it makes me madder now when it goes down.
sandman224  +   755d ago
My live is still down:-( oh well I'll go play my ps3 it's up and running. It was also a free service. What a great deal Sony has to offer. Lmao!
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