Top
1140°

New Xbox 360 Failure Rates Still Around 10 Percent?

Gizmodo reports:

Site 8bitjoystick, the same people who seem to have broken the news that Bungie was splitting from Microsoft, claim to have scored an exclusive tell-all interview with an Xbox 360 designer regarding the console's notorious stability. Most of the piece really just confirms that which was already suspected (reasons for the RRoDs, early Xboxes failed around 30% of the time, etc) but what caught our eye was the insider's estimated failure rates on new, smaller and cooler-chipped Xbox 360s seem to still be around 10%.

Q: How much more reliable are the current generation of Xbox 360 than the previous designs?

Original Xenon, Zypher and Falcon. I've heard that the failure rates for the current design is sub 10%. Much much better, but still too high imoh. And those designs haven't seen much life yet, so no one knows if that failure rate will hold.

The story is too old to be commented.
Whoooop3291d ago

10% is much better than 33% in this aspect.

marinelife93291d ago

I thought the original 33% figure was low I don't know a 360 owner who hasn't had problems with their box.

I used to want a 360 but with the only worthwhile game coming out in the near future being Gear of War 2 I think I'll just wait until MS gets their act together.

mikeslemonade3291d ago (Edited 3291d ago )

I'm pretty sure the failure rate was 10% when the 360 launched in 2005. The original failures grew the longer the console was out because Microsoft failed to fix the issue. And if the failure rate for the newer 360 is already at 10% it's sure to be higher a year from now. The new 360s came out in September starting with the halo 360 edition so it's really been out for 4 months. I'm thinking that the new 360s did not solve the issue at all and will end up being 33% once again and Microsoft will lie once again and say the failure rate is 15% or whatever.

Panthers3291d ago

Still completely unacceptable

gaffyh3291d ago

well atleast 1/10 is much better than 1/3. Still 10% is quite a lot especially when the install base of the 360 has increased as well so the new 360's are probably less faulty and the old one's RROD a lot.

Mainman3291d ago

The 10% figure is for the Falcon chipset 360's only. Not for overall 360 hardware failure.

uxo223291d ago

Now first off, I'm not defending anyone or anything. I and just going to give an example of how I view things before I make any comments or jump to any conclusions.

First off, the article start off by saying "8bitjoystick CLAIM to have scored an exclusive tell-all interview with an Xbox 360 designer regarding the console's notorious stability." (As if they are not sure if they believe the CLAIM is true. Most of the time when someone say another person claims something they're actually saying "hey, this is what THEY said, these is not my thoughts.")

The second quote I picked up on was..." but what caught our eye was the insider's estimated failure rates on new, smaller and cooler-chipped Xbox 360s seem to still be around 10%." (Now, was seeing it, reading it, or hearing it. Perhaps "caught my attention" should have been used instead of "caught our eye". Perhaps just poor writing.)

Moving on, "I've heard that the failure rates for the current design is sub 10%." (so, the writer of the article said, that he heard form 8bitjoystick that they talked to a designer, who in tern didn't give a solid number, he actually said that "he heard that the failure rates for the current design is sub 10%.)

Now, sub 10% could be 1-9 percent, however the article writers said "Maybe we are reading too much into the quote, but if the failure rates were closer to, say, 5%, we think that would have been mentioned"

Well, if they knew the actual number was, perhaps they would have given it instead of saying sub 10% right. So, using pure conjecture based on information that was at a minimum 4th hand information (Comments given by 4 different parties) The writers concluded that the failure rate was 10%. Then everyone else, chimes in due to a small opportunity for do some useless flaming.

Bottom line...I see the whole article as gee whiz 4th party gossip. Notice nothing in the article had anything SOLID to say about anything the entire thing was based on conjecture and hearsay.

mikeslemonade3291d ago

We don't need clear numbers. All we need to do is look around and see how many failures weather it's 5% or 15% it's a lot and Microsoft is screwing up once again. Actually it isn't again they have messed up since the beginning because they released the 360 too early and the hardware was not tested to run at able stable manner.

Bathyj3290d ago

1.3
mikeslemonade is right.

The first lot of 360's didnt start at 33%. it was 1% then 5% then 10% then eventually 33% or who knows how high really.

The new machines are only a few months old and already DOUBLE the acceptable failure limit. Of course its going to get worse, not better. Its either built to last or its not. Rust does not sleep and a faulty or poorly designed/built piece of hardware will not magically fix itself.

Any other product in the world made by any other company would have been recalled by now.

mikeslemonade3290d ago

An acceptable failure rate should be under 1% and most of that 1% would be user error instead of the company creating a faulty product.

moparful993290d ago

It's still 10 times higher then either the ps3 or wii.. I just simply can not support a console with that kind of failure.. All I know is that if the ps3 had these kinds of problems then people would run it through the dirt, not that they already dont. Why is there this double standard. 360 fans give microsoft a free pass but they jump at anything to flaunt in their anti ps3 campaigns.... I dont know what is happening in this country.

Phaqutomb3290d ago (Edited 3290d ago )

you figure if the 360 sold over 14 million and with a 33% failure rate thats over 4million that were defects. now if you take that 10% or less failure thats more acceptable than what was going on before. I will pick up a 360 maybe when i get my taxes back. there are a few games i would like to play. thats only on the 360 like Gears 2 and Alan wake.

Genuine3290d ago (Edited 3290d ago )

Not to flame, but to inform. The contributer of this story is a member of Sony Protection Group. I am posting this to further the awareness of this fanboy terrorist organizations intentional push to hijack the content here at N4G. If you are aware of any other contributers here at N4G that are members of this fanboy nazi group, please pm me.

http://sonyprotectiongroup....

http://sonyprotectiongroup....

Also here is 8bitjoystick the site this story was taken from. Take a look at it and see if you think they are a credible source. Or are they a site some random gamer created?
http://8bitjoystick.com/

skitzoid3290d ago (Edited 3290d ago )

That's fine and all that you are making us aware of this outrage of a known issues being reported by someone you feel is a Sony fanboy but why haven't I seen you posting the same insight regarding Sony bashing being reported by 360 fanboys?

I might be wrong but I didn't recall seeing you under the article about Sony's YLOD problem when it was reported by a known 360 loyalist. That article was complete horsesh*t from the title to the proof but this is a known issues that is an absolute fact with the 360 and yet here "you" are.

Edit: After spending a few minutes looking over Genuines history I wanted to report that "he" is part of the MS (360) protection program and therefor a hypocrite. Ignore anything negative he has to say about a Sony article and take with a grain of salt anything positive he has to say about the 360 since he is an obvious fanboy of MS and overdosing on Sony hateraid.

Venomous3290d ago Show
+ Show (12) more repliesLast reply 3290d ago
mark093291d ago

I think when MS came out and said it was about 33% that was probably under the best circumstances to make the number as low as possible.. as in maybe only 33% of ALL consoles sold to retailers are being replaced while maybe another 10% are broken but never called in for replacements. and while customers only own only 90% of consoles while the other 10% is still sitting in retailers, and are yet to break.

that would bring 33% to a possible 50%.. because I have yet to find here of a 360 owner who uses their 360 and hasnt had rrod.

BLUR1113290d ago

yep alot of ppl who commented on this page is mostly ps3 fanboys while the wii and xbox owners are having some fun playing sweet games

actas1233290d ago

Instead of playing Halo for the 10th time, why don't u get off that asss and send a complaint to Microsoft about this problem... You and others are part of the problem American manufacturing is having right now. You suckers buy any junk Microsoft, Ford, Vizio... throws at u, and u happily get screwed in th ass just because its an American product... If u and the rest of the idiots out there stop buying those products, this will force Ford and Microsoft to do better jobs and build more reliable machines.

BLUR1113289d ago (Edited 3289d ago )

ok if microsoft is such junk then what is your operating system for ur computer? windows or vista right?? 360 was rushed out for release so yea it had a failure rate that was insanly high . ps3 had a year longer time so they tweeked it thats why they dont have many faulty systems.

+ Show (1) more replyLast reply 3289d ago
Shankle3290d ago (Edited 3290d ago )

It's not really better. The failure rate will get worse and worse as time wears on and more consoles break down. Believe it or not but every single one of them is faulty because it is a faulty design. It's practically impossible to claim a percentage failure rate on a product that has only been available for about half a year (I'm not quite sure how long the falcon chipset has been available). Just because only 10% have failed this far doesn't mean that only 10% will break. You really have to wait a couple of years to gain a more accurate idea of the failure rate. So by now I would be more willing to believe a study of the original 360's failure rate, which would undoubtedly be much higher than 33%.

BLaZiN PRopHeT3291d ago

when the 65 NM chip comes out itll be down 2 3-5

strongbad14413291d ago

the Falcon model had the 65 NM chip along with the bigger heatsink.

tatical3291d ago

The Falcon had a 65nm CPU, which was already properly cooled anyway. The GPU, which is the source of the problem, is still 90nm with an extra heatsink.

radzy3291d ago

make sure you get a falcon . no worries after that.
i also dont know anyone that has problems after microsoft put that extra heat sink in. cooling is an issue with both ps3 and 360. maybe they have to resort to different method of cooling. just my opinion

GIJeff3290d ago

is cooling an issue with ps3? I dont know a single person who's ps3 crapped out on them. And i also dont know a single person who's 360 HASNT crapped out. The ps3 does not have a cooling problem. Im sorry, but you and the rest of the 360 fans are alone on this one.

Fototherapist3290d ago

hasn't crapped out on me, and I've had it well over a year. I've also had my PS3 for over a year, and it's performed flawlessly. My Wii is doing well also, but who cares? I'm not an Xbot or a Sony fanboy. I'm just reporting that so far (knock on wood), all of my consoles are performing well. However, my 360 does have a loud fan, which is annoying.

+ Show (2) more repliesLast reply 3290d ago
power of Green 3291d ago (Edited 3291d ago )

I can't believe somebody would post this type of news with the only facts being I heard through the grape vine.

EDIT:
You missunderstood. You can not post percentages or numbers for something thats not true or a rumor.

Its like posting revenue numbers as rumors somebody heard about. I heard a rumor PS3 attach rate is now 10 games per unit isn't useful news.

Thats not going to stop PS3 fanboys from spreading this sh*t as if it were fact.

Kyur4ThePain3291d ago

That's pretty much the definition of a rumor.

You did see that this is listed as a rumor, right?

gamesR4fun3291d ago (Edited 3291d ago )

have you heard about rrod? lol
Fact is no one who has an xbox that i know has missed it so here at least its 100% failure rate... really expect them to have fixed it but making it less bad is good i guess.... still the 33% figure was way low so we kinda got to assume the same for this.

Genuine3290d ago

Not to flame, but to inform. The contributer of this story is a member of Sony Protection Group. I am posting this to further the awareness of this fanboy terrorist organizations intentional push to hijack the content here at N4G. If you are aware of any other contributers here at N4G that are members of this fanboy nazi group, please pm me. Also contact an admin about their presence and organized agenda here at N4G.

http://sonyprotectiongroup....

http://sonyprotectiongroup....

Also here is 8bitjoystick the site this story was taken from. Take a look at it and see if you think they are a credible source. Or are they a site some random gamer created?
http://8bitjoystick.com/