1120°

Xbox One Disc Drive Issues are Real. I Know, I'm Having Them

VideoGamesUncovered's Ian writes -

"So I went down to GAME all kiddy like a school child to pick up my brand spanking new Xbox One. Did the standard queuing up, chatting with other consumers and what not before leaving the store as the proud owner of not one but two Xbox Ones (one for me, one for a friend)."

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videogamesuncovered.com
ThatCanadianGuy5143806d ago (Edited 3806d ago )

The sound from the video is exactly like the problem this guy is having.
https://vine.co/v/hFpi0LDwh...

What could it be? sounds like maybe a belt issue? getting caught up and scrapping against the plastic on the inside? Thats what it sounds like.The drive trying to pull the disc in but it's jammed up

@Below
No.It's not the same guy.
So far it's the author of this submission
A video he linked to showing the same problem
And a third guy from the link i provided.

3 faulty drives so far.

bobsmith3806d ago

It was designed to just install games and play without the disc ever again

then they changed the drm so now it has to check the disc every time is where this problems coming from I think.

Trekster_Gamer3806d ago

It is also designed to watch movies,,, your premise is incorrect.

Eonjay3806d ago

The sound of that drive is horrendous... its obvious not working... I wouldn't put my discs in there is because it might get stretched.

Maddens Raiders3806d ago (Edited 3806d ago )

@ThatCanadian

Sounds like a weird SOS from an outer edge galactic outpost.

"Oh dear please help... ccrrrrrrrttttttkkkkkkkuuukkkuu ukkkkkk.."

"Oh dear please help... ccrrrrrrrttttttkkkkkkkuuukkkuu ukkkkkk.."

"Oh dear please help... ccrrrrrrrttttttkkkkkkkuuukkkuu ukkkkkk.."

UltimateMaster3805d ago (Edited 3805d ago )

I guess they "fixed" the DRM issues of the 360 but overlooked the 360 disc problems. Last time that thing scratched discs.

Oh yeah, they went with the cheapest disc drive to save on cost and to "not give a lot of royalty" to Sony and the 9 Blu-Ray partners.

Anyone else feel like they could have prevented this?

user55757083805d ago

@bobsmith

no i think they just used the cheapest crap possible in their console to cut costs and its not paying off well for them

DragonKnight3805d ago

What you don't actually know is that this is how Microsoft is going to reintroduce their DRM, but in a more restrictive way.

Purposely build a bad disc drive so you get so fed up that you'll download all your games instead of buying disc version, then get subjected to digital version DRM which acclimates you to any DRM they want to impose in the future just so you can play a game.

I keed I keed, I joke with you. Or do I?

GameSpawn3805d ago

@bobsmith

No it was designed to cut costs wherever possible. Microsoft just went with the lowest bid for optical and hard drives. Just look at how cheap they got with the 360's optical drive. Are you surprised?

Microsoft's hardware design is driven by economics not engineering. For Microsoft cost comes first, design second -- make it cheap then make it work (or at least some loose definition of the word).

P0werVR3805d ago

Even though I and people I know haven't come across this issue, I wonder how prevalent the issue is and are we susceptible to this. I hope not and bad news indeed if more people come across this.

miDnIghtEr20C_SfF3805d ago

@Eonjay... blu rays don't scratch. One of the Sony PS3's fighting points.

And it's true. Blus don't scratch. No worries there.

+ Show (8) more repliesLast reply 3805d ago
Sitdown3806d ago

It's Microsoft saying we are going to make you go digital one way or the other. Just kidding....here is hoping that at 12:30 I will not be experiencing any of this. Is the Microsoft store going to be the only place to purchase the pin Ultimate Edition of Killer Instinct?

vigilante_man3805d ago

From a soon to be UK owner of a PS4 can I just say congratulations to every new owner of an XBox One.

I am jealous you get yours first. I hope all these problems get sorted soon and you all enjoy your brand new next gen greatness.

All true gamers wish you the best of times!

Pixel_Enemy3806d ago ShowReplies(3)
avengers19783806d ago

Quick everyone blow this out of proportion... Just like the PS4 issues... No matter how small the percent actually turns out to be, it's a huge, huge problem /s

Battlefieldlover3806d ago

My xbox one blew up my house!!!!! I also live next to a children's cancer treatment hospital and the blaze caught that on fire too. 22 million confirmed dead

Overblown accomplished :)

nypifisel3806d ago

I have to agree. I'm quick to criticize the xbox one for the direction MS have been taken but this is preposterous. This is no proof of any widespread problem. Just like with the PS4 and any consumer electronics there are a failure rate.

T23806d ago

Yes I stated the ps4 issues were way overblown, so is this... as I saidbefore wake me when the console has a worse than standard electronic failure rate.

avengers19783806d ago

@battlefieldlover nicely done

insomniacgamer3805d ago

@Battlefieldlover

Mine went nuclear but luckily a PS4 fanboy flew in and used his powers of troll'ism to misdirect the issues and contort reality enough to save the human race.

Thanks PS4 Man!

wcas3805d ago

Depends on percentage of consoles with this problem. For now it's too early to tell whether it's being blown out of proportion. Hopefully it's just a small percentage.

+ Show (3) more repliesLast reply 3805d ago
TruthInsider 3806d ago

Xbone has just punched a child!

bsquwhere3806d ago

Ok that was funny, bubble to you.

Madderz3805d ago

That made me spit my coffee out.

Well done sir.

Have a bubble.

mrmarx3806d ago Show
Retroman3805d ago (Edited 3805d ago )

Hmmmmm, wonder how MS will handle this???

or any other revealed issues on the net made it from youtube to N4G this time around.

hiphopisdead3805d ago (Edited 3805d ago )

hundreds of thousands of xbone ones, where it's individual parts and the final product itself were all handled by machines, hand, plane, boat, truck, skids, etc... there are so many points where something could have gone wrong that's outside of any 1 company's hands

There is always an expected defect percentage for any product... whether you're buying 100 hard drives, cars, pcs, laptops, phones... expect that 5% could have problems. dont expect any different from consoles.

if you happen to be stuck with a defective one at launch... that sucks... but try to get queued up asap for a replacement.

the world does not revolve around each of us... as long as the failure rate isn't > 5%... that's a success imo

Noodle43804d ago

Where do you get your 5% acceptable and expected failure rate from? It does seem to be a small number, but it is 1 out of 20. Besides the Xbox 360, what other product has ever hit this mark of failure out of the box or soon after? Keep in mind, the shipping and handling process is typically designed into the product, as are operating conditions.

I did get an xbox one with the faulty disc drive, and considering how widespread the manufacture and use of disc drives are, I am a bit surprised by the reports of failures. Also, if this has anything to do with shipment, handling or use, then the failure rate will rise rapidly over time.

My other concern with this was that Xbox support would not even discuss the product failure without first registering the product. Sorry, I don't need to register a lemon, then wait 3-4 weeks for the product to be repaired, not to mention my warranty is now that much shorter, basically out of the box.

esemce3805d ago (Edited 3805d ago )

It's not an error, it's a free drum roll. Thanks MS love you long time :(

I'm glad I cancelled both my pre orders, both consoles have a weak 1st party lineup. And I still have a sh1t tonne of older (better) games to play on all systems anyway.

http://www.gametrailers.com...

Ps4Console3805d ago (Edited 3805d ago )

I picked my sons up today with no issues though I don't like the console it does what it says with the kinect & works great .

LonDonE3805d ago

360 also had a garbage drive, the changed it so many times, the light on, etc but all were garbage if this is going to be a similar problem on x1 then that's disgusting! you would think after the 360 drive fail problem they would have nailed it on x1?

Anyone who was naive and stupid enough to buy x1 at launch has no one but themselves to blame!
I wouldn't wish it on anyone, after 7 360's red ringed on me, and no i didn't buy 7 consoles some were replacements, regardless its not a nice feeling!
oh Microsoft when will you learn????

wastedcells3805d ago (Edited 3805d ago )

My console is acting up too. This sucks. Had red ring on the 360 launch and now this. Disappointing. Not to be a dick but thank god I have a ps4 and Zelda on 3ds to play.

Noodle43804d ago

Add another, I got one right out of the box, was looking forward to some cod ghost

+ Show (12) more repliesLast reply 3804d ago
Funantic13806d ago ShowReplies(3)
Bigpappy3806d ago

I approve this message. literally. this looks to be a huge disk drive issue. looks like ms has to spend some money replacing drives. need to find a new supplier asap.

n4rc3806d ago

So were up to 2 and its a huge issue?

Gimme a break...

Pixel_Enemy3806d ago Show
GTgamer3806d ago Show
Boody-Bandit3806d ago

Sh*t just got real. Fans of the same hardware manufacturer are turning on each other. Their cannibals! j/k

On topic:
Like I said last week, not that those that wanted to rub salt in a wound that never existed actually listened, let's chillax until we have a percentage rate. These could be isolated issues.

GTgamer3806d ago

I meant to say guys not gays my apologies.

Trekster_Gamer3806d ago

If 2 is a huge number then that's makes the ps4's launch catastrophic by comparison with all the issues the ps4 has had!

Anon19743806d ago (Edited 3806d ago )

Why would they release a percentage this time? With the 360 they steadfastly denied there was even a problem for well over a year and even when they extended the warranty twice we never received a statement from MS confirming what the failure rate was. We heard 16-50% over the years from polls, retailers said it was a third of launch consoles and even a leak within EA said half their launch consoles had failed, although that story was quickly pulled and later denied by both EA and MS. That was when MS was still denying a problem.

Why on earth would they release a stat this time if there's a problem?

BX813806d ago

@pixel relax buddy. You're no different then the people you're writing about. You came here to make a big deal about this. You realize you're getting mad because people said there were failures in a piece of plastic. Either way I personally find hardware failure unacceptable from any company. This whole...were under a certain % of failures so were ok! is BS. Take pride in your product but that's mass assembly for you. It's all about the money and lower quality.

Bigpappy3806d ago (Edited 3806d ago )

I have seen 3 so far and they are all disk drive related. That is why I pointed out that this COULD BE a huge issue.

Problems need to be reported. My interest is in these companies taking care of the issues that would affect people who buy their products. I don't have any bond with companies.

I happen to buy Xbox because Xbox was the console to draw me back into gaming. I enjoy the features that M$ adds to the consoles. What I don't want I don't use.

For some reason I have never owned a Play Station. When the PS1 came on the market is when I left. It is not about hating Sony, I own many of their products even now. I was a Turbo Grafix guy. The same way you guys see M$ as trying to take your money, is how I saw Play Station back then. Every thing that used to be included in the system was all of a sudden an add-on. Then when I did try to play my brothers, I hated the F'ing controller (still do actually). But it is really not a hate of the system, it just never won me over.

But back to the topic: I like full disclosure (whether it be 2 or 2 million). Those of you who can not appreciate that: Sue me!

+ Show (7) more repliesLast reply 3805d ago
stiggs3806d ago (Edited 3806d ago )

@Bigpappy

Why would you approve of faulty hardware? I'm not sure why you would celebrate the fact that people are having issues with the game console that they purchased. Unless, of course, you're just a jerk.

Bigpappy3806d ago

Why are you accusing me so celebrating? I don't understand.

You must be one of those people who were trying to suppress the PS4 failures.

People need to know there are possible issues and what the issues are. Why should I not approve of some one making it public?

slapedurmomsace3806d ago

completely agree. Just because it's not your console of choice doesn't mean we should celebrate this crap. If people are buying the PS4 or Xbox One for their kids for Christmas, and this happens, not good.

Not to mention, games NEED competition in the console race. If there was none, the PS4 may have been the PS3 part 2 which was a horrible launch with difficult hardware. Without the PS4 the Xbox One would be a diskless media server that can play games. But I guess people enjoy others failures as if they are their successes.

IanVanCheese3806d ago

Bit of an over-reaction. It's almost certainly a small issue affecting a few consoles. The fact I couldn't find a single thread on MS support about this issue has convinced me it's not massively widespread.

Just wait and see, I severely doubt we'll see anything worse than the fail rate Sony has been experiencing.

MysticStrummer3806d ago

This may be a small issue, and to freak out at this early stage would be wrong, but not having something official from MS means nothing. They denied a certain major 360 problem existed for a looong time.

Also, the fail rate Sony has been experiencing is very low, so while I hope all is well for XB1 gamers I don't think you should "severely doubt" that XB1 could have more. Both consoles could have a lot more failures and still be within the acceptable range.

CGI-Quality3806d ago

You mean the mere 1% Sony experienced? Doesn't sound like an issue at all and I can see the X1 having around that same percentage (which is absolutely fine in the world of electronics).

IanVanCheese3806d ago

CGI: Wasn't implying it would be any better or worse. No hidden Sony bash there, just saying it'll probably be a similar rate and it's to be expected.

Hicken3806d ago

... just like with the issues your fellow fanboys wanted to say were prevalent on the PS4, we don't know how widespread this is. For all we know, maybe a few hundred systems- which isn't many at all- are affected.

I'm not gonna stoop to Xbox fanboy levels and praise this at all- cuz it sucks, regardless- but I agree with darkride: if this IS a big problem, I don't think we'll get a straight answer out of Microsoft regarding the percentage.

Hell, even if it's small, we still might not get a straight answer.

MasterCornholio3806d ago

I don't mean to scare you but a Chinese newspaper reported several months ago that a factory was having issues manufacturing bluray drives for the Xbox One. At the time people accuased the newspaper of being a bunch of Sony fanboys and they dismissed the issue. Hopefully it isn't a major issue.

http://www.examiner.com/art...

Nexus 7 2013

Philoctetes3805d ago

A little too soon to leap to that conclusion, don't you think? It's a fact of life that when hundreds of thousands of people open up a new electronics product for the first time, some of them are going to be broken. The guys in these videos obviously have busted drives. It doesn't follow from that that this is a widespread problem.

+ Show (3) more repliesLast reply 3805d ago
Max-Zorin3806d ago (Edited 3806d ago )

When a new system comes out, system problems are bound to happen. People getting a thrill out of it have some serious issues. But MS should fire the people manufacturing the system Vince McMahon style.

B-radical3806d ago (Edited 3806d ago )

Hahah the urge to youtube vince mcmahon saying your fired......yes got to do it

COMPILATION

http://www.youtube.com/watc...

Show all comments (151)
70°

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Bethesda Needs to Reduce the Gaps Between New Fallout and Elder Scrolls Releases

Waiting a decade for new instalments in franchises as massive as Fallout and Elder Scrolls feels like a waste.

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gamingbolt.com
-Foxtrot13h ago

Microsoft have Obsidian but I feel it's Bethesda who just don't want to play ball as they've always said they want to do it themselves.

Once MS bought Zenimax in 2020 they should have put the Outer Worlds 2 on the back burner, allow Bethesda to finish off its own Space RPG with Starfield (despite totally different tone why have two in your first party portfolio with two developers who's gameplay is a tad similar) and got Obsidian for one of their projects to make a spiritual successor to New Vegas.

When the Elder Scrolls VI is finished Bethesda can then onto the main numbered Fallout 5 themselves.

The Outer Worlds 2 started development in 2019 so putting it on the back burner wouldn't have been the end of the world, they'd have always come back to it once Fallout was done and it would have been nicely spaced out from Starfields release once they had most likely stopped supporting it and all the expansions were released.

If they did this back in 2020 when they bought Zenimax and the game had a good, steady 4 - 5 years development, you might have seen it release in 2025.

We are literally going to be waiting until 2030 at the very earliest for Fallout 5 and all they seem bothered about is pushing Fallout 76.

RaidenBlack11h ago(Edited 11h ago)

Its not just only Todd not playing ball.
Obsidian have made a name for themselves in delivering stellar RPGs, but most famous once have always been sequels/spin-offs to borrowed IPs like KOTOR 2, Neverwinter Nights 2, Fallout: New Vegas, Stick of Truth etc.
Obsidian wants to invest more in their own original IPs like Outer Worlds or Pillars of Eternity with Avowed.
Similar to what Bluepoint & inXile wants to do or Kojima is doing (i.e not involving anymore in Konami's IPs).
So yea, even if New Vegas has the most votes from 3D Fallout fans, Obsidian just wants to do their own thing, like any aspiring dev studio and MS is likely currently respecting that.
But a future Fallout game from Obsidian will surely happen. Founder Feargus Urquhart has already stated an year ago that they're eager to make a new Fallout game with Bethesda, New Vegas 2 or otherwise. Urquhart was the director of the very first 1995's Fallout game after all.
And don't forget Brian Fargo and his studio inXile, as Brian Fargo was the director of Fallout's 1988 predecessor: Wasteland

KyRo8h ago(Edited 8h ago)

Obsidian should take over the FO IP. They're do far better with it than Bethesda who hasn't made a great game for almost 15 years

RaidenBlack2h ago(Edited 2h ago)

@KyRo
So, by 15 years, you mean Fallout 3 was the last great game Bethesda made?
You don't consider Skyrim a good game, which came out 13 years ago?
I'd consider Fallout 4 a pretty decent game as well. It's Story & RPG elements were a bit downgrade from New Vegas but the exploration and shooting on the other hand, were upgrades.
FO76 was disappointing and Starfield could've been better at launch I'll agree.

Duke197h ago(Edited 7h ago)

I disagree. Part of these games is the support for the mod community. If they move to releasing a "next game" every 2 or 3 years, the modding support plummets and the franchises turn into just another run of the mill RPG.

Make the games good enough to withstand the test of time, to keep people coming back to them and expanding on them with mod support.

--Onilink--5h ago(Edited 5h ago)

I dont think anyone is saying they need to come out every 2 years (not to mention almost no game is released that quickly anymore)

By the time Fallout 5 comes out, it will be more than 15 years since Fallout 4 came out (same with ES6 coming out 15 years after Skyrim). Even if you want to use F76 as the metric for the most recent release, that one came out in 2018. It will be a miracle if F5 comes out before 2030

The point is that for a studio that doesnt seem to operate with multiple teams doing several projects at once, that their projects normally take 4-5 years as a minimum, and that now they even added Starfield to the rotation, it becomes a 15+ years waiting period between releases for each series, which doesnt make sense. Imagine that Nintendo only released a mainline Mario or Zelda game every 15 years…

They either need to start developing more than 1 project at a time, let someone else take a crack at one of the IPs or significantly reduce their development times

Duke193h ago(Edited 3h ago)

Why should someone else take a crack at one of the IPs? Look at what happened to Final Fantasy as a recent example - there is pretty clear FF fatigue setting in because they are now pumping out titles in the franchise every few years. Pumping out more games faster doesn't always make a series better.

There are plenty of options to make new games, not just create more titles in the same universe at a faster pace.

-Foxtrot1h ago

"Why should someone else take a crack at one of the IPs"

He's literally just told you why

We're waiting like 15 years before a sequel comes out, it's insane

Skyrim came out in 2011, the next game is expected to come out in 2027 at the earliest so that's 16 years apart while Fallout 4 came out in 2015 and might not release until 2031, again 16 years.

We're fine with Bethesda trying new things and doing new IPs like Starfield but adding a new game to the cycle now means a bigger wait. Also Starfield didn't meet most peoples expectations, can you imagine waiting 15 years or so for a sequel and it's disappointing? It would feel even worse because you would have to wait another 15 years to see if they manage to come back from it.

They need to give it to another developer, we don't need main numbered titles but a spin off of Fallout and Elder Scrolls should be cycled in between the long gaps of the main releases.

Once again you are making out people want these games as quick as possible when all we want is a standard development time of at least 4 years or so rather than waiting 15.

mandf5h ago

Yeah I’m going to say it, who cares about the modding community when making a game? Half the time developers only tolerate modders because they fix there game for them.

Skuletor6h ago

Yeah, let's all advocate for smaller gaps between series' releases, then we'll probably get headlines about how the series have dropped in quality and they could have benefited from more time in the oven. Let them cook.

SimpleSlave5h ago

"how the series have dropped in quality and they could have benefited from more time in the oven" So every Bethesda game then? Got it.

Listen, I would agree if this was about From Software or something, but Bethesda?

🤣

C'mon now. What timeline are you from?

Skuletor3h ago

Think about it, they're already bug filled messes on their current schedule, can you imagine how much worse it would be if they rushed things?

-Foxtrot1h ago

@Skuletor

Who's saying to rush the releases? No one is saying that...

People just don't want to be waiting 15 years for a sequel, they aren't working on the game for that long, you do realise that right? The issue isn't coming down to them working on the game and us "rushing them", it's the fact they are working on other games like Starfield now meaning bigger gaps before they even get started on them.

I bet you any more Elder Scrolls VI only entered full development last year when Starfield was finished despite being announced in 2018.

Duke193h ago

I mean you aren't wrong. People are going to complain about anything

isarai5h ago

Hows about you focus on quality, just a thought 🤷‍♂️

Sciurus_vulgaris5h ago

Bethesda [or Microsoft] would have to reallocate internal and external studios towards fallout and elder scrolls titles. Bethesda has the issue of developing 2 big IPs that are large RPGs on rotation. If you want more Fallout and Elder Scrolls, development will have to be outsourced.

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