PlayStation Network Announcement

SCEE Blog:

''We are aware that users are experiencing some disruption to the PSN service. To minimise the inconvenience we have suspended the “redeem voucher” functionality whilst we investigate further. Unfortunately this means that money cards, product vouchers, PlayStation Plus vouchers, PS3-PS4 upgrade vouchers and any other vouchers for digital content are not redeemable at this stage. Other PSN features such as log-in, online multi-player gaming, PlayStation Plus trial, PS Store (excluding voucher redemption), trophies, messages, friends etc. are all available.''

[curtis92]

Too many dang people buyin up PS4s all over the world. This is your fault, sony. Making PS4 so appealing--WHAT WERE YOU THINKING

[MizTv]

Still sounds like it's working better than the us governments health care web sights

[tenacious_b]

Web sights? Please tell me you're kidding.

[parentoftheyear]

LoL ^^

[KwietStorm_BLM]

Is that some kind of new age ADS reticle?

[Si2k78]

Zing!

[MizTv]

*Website
Sorry sometimes the spell check is stupid on my phone

[Evil_Abed]

Really? So the network was able to handle the 80 million plus users but suddenly an extra million users(which consists mostly existing users) is causing problems? Help me reconcile my logic with your nonsense.

[curtis92]

Your logic isn't working right. 80 million weren't on PSN all at once for starters. And secondly, when a service gets flooded, it goes down. That's freaking internet 101 man.

[Evil_Abed]

So you are saying PSN has never had more than a million people log in at the same time? Must have not heard of a little game called Call of Duty.

This is just a spin to try hide Sony's incompetence. Every time there is a downtime on psn, PS fans claim it is because of new users or some free download or whatever. Me, I call it like it is. Incompetence.

[Ju]

^^ Of course it spiked with a new console release, Captn Obvious.

[LordMaim]

Considering the last time this happened was November 15th for a few hours, I don't think its a stretch to see its about the EU launch. A couple million users downloading updates and free games all at once is gonna cause some congestion.

[curtis92]

@Evil_Abed What's your point in all this? Just pissed the PS4 is doing well? Feel like arguing for the sake of arguing? Regardless of your opinion of the matter, PSN is having troubles no doubt due to the massive spike in activity. Whether you accept that or not is irrelevant.

[rainslacker]

It's basically like a DOS attack on the servers, although it's with legitimate users. You'd be surprised how little it takes to take down any server. Usually much less than 1 million concurrent hits/downloads. Very few companies have the infrastructure to handle that load.

[DeadlyFire]

80 million PS plus users? Noooooo. 80 million PSN users yes/maybe. At most 5-10 Million could ever be concurrent online at the same time on average its much less than that, but I am giving a guesstimate of a max. I suspect 1-5 million of the 80 million users ever play online daily.

PS+ members are a fraction of the 80 million and not all users ever log on at the same time. PS4 requires + for online play so server status will spike as so many flood to get it. This often causes gridlock. It happens every single time. Every DRM game is a great example of this. They are unplayable for a week. Then things are fine.

[Delive]

No one is taking into account that 80 million sold does not mean 80 million colsoles owned concurrently. Consoles died, were sold, stolen, upgraded, handed down or even swapped for a competitor.

[mgeezy313]

Man, you really sound like you have it all figured out... You must have an awesome console that you released for your multi-billion dollar company. Congratulations on making a better network than PS4, know-it-all.

[Salooh]

I bought Killzone SF, Battlefield 4 and AC black flag at the same time. It's like spending a fortune XD . It would be annoying like hell to download 100gb in ps3 but ps4 is another story :) .

[MYDEATH21]

I was saddened and i lmao this morning when I called every store within 60 mile radius trying to get a ps4, they were all sold out and almost every one of them told me they still had some xbones still available. Sony is killin it ;)

[Angrymorgan]

Dude my situation is no better, got my ps4 yesterday, set it all up only to find that it has a power fault......my local game cant exchange it because they sold out so I have to wait untill next week to get my replacement from sony......its killing me, sitting here looking at it... £450 paper weight.

[miDnIghtEr20C_SfF]

Oh is that the problem? Too many people buying a PS4? LMAO.. PSN sucks compared to Live, they couldn't handle their launch, and now players can't do stuff online.

Way to spin it though. Funny when everyone and their Mom bought a 360 that one Year, and Live was down here and there for some people and Xbox fans were pissed and yelling out that too many people bought Live and MS wasn't ready for it, that was a problem.

But when this happens to Sony it's not a problem for their fans. So we have Sony fans with no 360's saying it was a huge problem and unacceptable for Live to go down for some during Christmas one year when lot's of new people bought 360's,.. and now we have Sony fans who have bought PS4's and they're talking about how this is no problem and that too many people have bought a PS4.

Ha ha ha... You have to love it.

[wooferine]

A large reason for the uproar when Xbox Live went down was because it is a paid service and extended over 2 weeks if I recall correctly. People do expect some issues during launch periods but only for a short period of time. Otherwise they get impatient.

[dboyman]

I think this why Sony is now requiring PS plus for online play for PS4. They need the money for more servers, as well as improve PSN Infrastructure...

[amiga-man]

Makes sense while the network is under strain with so many new PS4 owners logging in,

[Evil_Abed]

What about the 80 million users before? How was it able to handle them?

[Utalkin2me]

Dude you seriously are not going to let that "80 million " comment go are you. Do you think all 80,000,000 sign in at one time? You have 3 platforms to deal with hear now. Ps3/Ps4/Vita and they are all cross platform and most stuff carry over to each.

[Orbilator]

yaaaaawwwwwwwnnnnnn.Really you need someone to explain ? 80 million users but not all put high demand on servers at same time. Psn is a crawl when psn store gets updated every week. Its all about demand

[amiga-man]

Evil_Abed
What about the 80 million users before? How was it able to handle them?

I'm no expert on networks but it isn't rocket science to figure the new Playstation4 owners hammering the network is causing the problems, once they have their systems up and running things will settle down.

[B1663r]

Dude, PSN was never able to handle 80 million people. PSN goes down 2x a week from some error or another like clock work.

This is just confirming what we already knew... Sony's PSN is assy. Always has been, always will be. The difference is that now they have to pay for it...

The truth of the term PS3.5 continues unabated.

[Evil_Abed]

Yeah PS4 does not have as many users as a single version of CoD has had on PS3 alone. Millions log on to psn during CoD launches, many times more than the current PS4 base. So I call BS on the new user excuse.
PSN is just an unstable network. Plain and Simple.

[Utalkin2me]

@Evil_Abed

You do realize COD does not have dedicated servers right? Its a peer to peer system, so there is not near as much traffic on PSN playing COD as saying MAG or something that has dedicated servers.

Actually i really dont know what you're blabbing about considering the only thing wrong with PSN is not being able to redeem voucher codes? Is that such a big deal? Another person to add to ignore list.

[LordMaim]

B1663r says "PSN goes down 2x a week from some error or another like clock work."

Spoken like someone who doesn't use PSN. That's just plain wrong. Its just launch woes, just like Xbox Live had for a few hours after their launch of the Xbox One.

[Utalkin2me]

BTW, maybe you could stop making troll accounts. Could the mods purge the system sheesh.

[Evil_Abed]

How is this a troll account? It is the same GGJ account, only I just changed the name.

[CGI-Quality]

Good thing you're out of bubbles because one gets tired of hearing utter nonsense. In fact, this topic seems to have attracted a lot of trolls. Haven't seen it this bad in a while.

OT: Anyway, I remember having slight issues the night of the North American launch. Was back up and fine the next morning. Wouldn't worry about it much.

[Benchm4rk]

Not all 80 million people are connected to the PSN. Not all 80 million have internet at there house. Probably only half that 80 million go online to play.

[timl241]

You're an IDIOT.

Let me break this down for you. The Xbox 360 and the PS3 sold roughly the same amount.

So far, the Xbox One and the PS4 have sold roughly the same amount.

As of right now, Xbox Live is not having any problems staying connected. And as of right now, a lot of people are having problems with PSN.

And do you know why? I'm gonna say something that is gonna get laughed at. But it's because of the cloud. 300,000 servers for the Xbox One. Do you know how many the PS4 has? Neither do I because they haven't announced it yet.

I'm happy I've payed for Xbox Live for the past 8 years. Microsoft paid us back with the 300,000 servers. I'll gladly pay for no lag.

Maybe Sony will smarten up next gen. Maybe.

Just remember, you get what you pay for.

[caseh]

Hah, I called this about 2-3 days back and got tons of disagrees! Suck it, SUCK IT!

I shouldn't be so happy though, as my PS4 is sat there and I can't do anything with it really. :)

* Keep the disagrees coming, if you really thought the PSN wouldn't go down considering the amount of people expected to hit the network at once you're either naïve or stupid, actually...both.

[mark134uk]

play a game?

[caseh]

Well i'm in work tonight so its no big deal. PS4 came with Knack, selling that tomorrow and I was hoping to get my hands on the F2P games like Blacklight but expected the PSN network to be screwed on day one.

I didn't get a PS4 to play the usual suspects (COD/AC/FIFA etc).

[Utalkin2me]

@caseh

" PSN features such as log-in, online multi-player gaming, PlayStation Plus trial, PS Store (excluding voucher redemption), trophies, messages, friends etc. are all available.''"

So the only thing you can't do on PSN is voucher redemption and you called that and you're telling everyone to suck it? I don't think you actually read it and just jumped to conclusions.

[caseh]

Look at SniperControls post below:

'Got mine last night, PSN was working like a dream, from about 3pm onwards, nothing "PSN is undergoing maintenance" '

Clearly not available across the board is it.

And while you're at it, take a look at the first comment on the link. ta-daaa

[Utalkin2me]

Well ta daa mine has been perfect since after the day of launch. I would assume Uk have some issues just as the first 12 hours in the US. Its ok just go back to playing your games in 720p. And another person to add to ignore list.

[caseh]

Well duh, this is affecting EU users hence the URL - blog.eu.playstation.com

Another person to add to the wtf you talking about list.

[black0o]

try harder

[jerethdagryphon]

its not the number hitting the network at the same time its that same number hitting the network for exactly the same thing they ll want to activate ps+ dl the updates and such , its like the initial surge at the end of a sporting event everyone trys to go to the doors.

give it a bit of time and things will go back to normal , as for psn going down, ive rarely had it go down for any reason thats ot announced maintenance, and when it does its hours at most,

[SniperControl]

Got mine last night, PSN was working like a dream, from about 3pm onwards, nothing "PSN is undergoing maintenance"

[B1663r]

In other words everything is normal in PSN land...

[Hicken]

Is this really happening? Are you really trolling this hard?

Let's see how long it takes for your comments to get marked, IF they get marked.

[DOMination-]

My ps4 may as well be bricked. I enter my log in details, see "please wait" for five mins then go througg the set up only to wait another 5 mins for a message to tell me "communication error" then takes me back to the start where it doesn't even remember my email address and I have to type it in again.

[IRetrouk]

I had that yesterday, i left it for an hour and tried again and it let me recover my profile, i think its pot luck at the min mate.

[TwinDad]

Disable of redeem codes. To many people buying the pS+ cards and adding them to the store creating massive latency?

[SniperControl]

speaking of which, i already have PS+ paid up for the year, wont let me redeem the free 14 days, hoping it would latch onto the year sub.

[slazer101]

It will stack. Just keep trying. (Well after they fix it). I have a few days left on my plus subscription. I bought another year. Got 30 day trial and another 7 days with BF4. It took a couple of days of re entering codes but they all eventually went through and stacked. I am now good till 1/10/2015. Just keep trying.

[SniperControl]

Thanks, I will.

[Outlaw1986]

Yeah I just bought another year of ps+ and it wasn't letting me enter the code in. I was wondering why but hopefully they get it going soon now.

[Omar91]

I also bought another year of plus but I was wondering if I add this code, will it be added on to my 3 months left plus or will it not add on?

[Outlaw1986]

It will add extra time to what u already have. I'm trying to stack 2 one year codes on top of each other. :) ordered one online i got to wait for in the mail and decided to go to the store and get one a little bit ago.

[iKenny]

Same thing happened at US launch. Problem was solved a few hours after. SONY doing phenomenal!

[CuddlyREDRUM]

It was happening for a couple days for me on the US launch.

[N8]

Yeah it was only down for me for a couple hours. I played ac4 until then.

[DK_Kithuni_71]

Who cares? I'm downloading Aliens: Colonial Marines right now to my PS3 from PSN. The game may be shit but I LOVE aliens and Sony sold it to me for less than €5. Sony.. Thank you. Great deal.

Well.. Off topic? Nope. I did mention PSN, right?

[Braveheart_NZ]

I don't think that you can use the 14 day trial if you already have a PS+ account. It specifically says that when you read the print. Only those who don't have PS+ will have the code accepted. If you went and got another full non trial sub PS+ then yes, you can stack.

[jocomat9]

So if anyone already has over 4 months of ps+ and you can't redeem the free trial. And it expires in march i beleive. Could you send me your free code? I will bubble up anyone who does. Thanks

[MasterCornholio]

I can't play Resogun because it says I Dont have the liscence and I have PlayStation plus.

Anyone else have this problem?

[B1663r]

Ouch, good thing Sony didn't use online DRM. LOLOLOL

[LordMaim]

In your settings > PSN menu, did you restore your licenses?

[MasterCornholio]

I'm downloading a bunch of stuff now so it appears that PSN is working again. Once Resoguns finished I'll let you know if your advice solves the issue that I'm having.

[MasterCornholio]

It worked. Thank you so much.

Have a bubble for being helpful.

[hazardman]

I just finished playing resogun no problems here. Is it a region problem or overall network because i havent experienced any issue with my service.

[LordMaim]

Glad to hear it. Enjoy! Resogun is ridiculously fun.

[sAVAge_bEaST]

kill the green glow (keepers). follow the green beam. save the humans.

[steve30x]

I was trying to play gt5 online with my brother earlier and I kept getting disconnected from the server

[Maxor]

This is what happens when you don't have the power of the cloudz Sony. Get your act together and add more network capacity. There's a lot of people at home during the Holidays and we all want to play our PS4.

I'm trying to get back into my BF4 game for that delicious double XP right now...

[jahfen83]

Only for Europe correct?

[CoTton_MoUtH]

Thanks I was tryna redeem my subscription I was wondering why it wasn't working

[AJ Hartley]

Mines fine been playing cod but I now really hate cod haha

[greenart]

nothing new

[iiwii]

I bought two of the one year subscriptions today, haven't tried to redeem them yet, but i'm still on my one month free. I can wait a bit and let others get in. A friend bought the 1 year subscription today also and had some issues with the server entering the code (in US) but it took it after a few minutes and he was happily downloading Uncharted 3 on his PS3.

It should work out in a few more hours. I suspect some of this is related to the Black Friday sale on PS+ subscriptions too, and stacking that on top of the new EU launch is just hammering the servers. Everyone trying to download gigs of stuff all at once.

[kingPoS]

Cod's peer to peer severs vs PSN's dedicated severs. Look! Lets take a brief look at torrents: the more active severs/clients there are the better it works, whereas with dedicated severs, data is distributed very differently.

If anything, COD's numbers work in it's favor... just like bit-torrent.

Gateway MT6706 2008

[elsaed12345]

this is annoying when I got home I couldn't wait to plug that baby in and I had my account ready and everything when I want to top for the ps plus I go on redeem codes and when I press continue it just takes me back to the menu screen its so annoying now im just with battlefield 4 campaign which isn't bad but I would like to try out the multiplayer because I haven't played it yet and it looks epic

[bomboclaat_gamer]

i still cant redeem my frikking codes
wtf is this garbage ass service

[razrye]

Calm down it is to be expected.

[C_Dub]

I got a Black Friday deal on a 1 year PS+ subscription but was getting all kinds of errors when trying to use it. I hope the system didn't eat my code when it comes back online. I was able after about 10 tires to get it to accept the code but when I went to confirm the subscription in the store I got errors. That's as far as I could get so the code should still work because I never actually redeemed it.

Anyways this is crazy and very frustrating paying for a service and then having it crap out on you.

[GuyThatMakesSense]

I redeemed a PS+ year service and after I clicked confirm it said there was an error. I better get the service I paid for.

[fattyuk]

You will, it's been confirmed on the blog so no need to jump on that high horse just yet.

[CuddlyREDRUM]

Chill out, fatty.

[fattyuk]

Chilled as an ice cube

[Barneyco]

I couldn't get the code to work on my ps4 but it did work on my ps3. You could also try the SEN site.

[L0wbanR]

Code just worked on my PS4. Try it.

[mr233]

since launch day, the PS store has been telling me to join PS+ but I renewed my year in October. The Correct INFO is there under services though. I saw online that many people have this problem. Hopefully this will be included in the fix.

[Wescyde]

I was able to redeem my season pass voucher on the Sony Online from my PC, then i could get on the PSN and download all the freebies that come with it.

[CuddlyREDRUM]

PSN is still PSN.

[razrye]

Yeah a excellent service.

[CuddlyREDRUM]

Sony Defense Force has the worst fanboys.

[kenshiro100]

And XBox fanboys are just as hypocrital and childish. They scream about Sony fanboys being in XBox articles and yet here they are, in a Sony article.

Just like you.

[CuddlyREDRUM]

I own a PS4 and have no liking towards Xbox One. Please explain how being critical when a company effs up, even one I support, makes me a fanboy of an opposite corporation?

None of us own stock in Sony and Microsoft.

[kenshiro100]

Then you can call out Microsoft ehen they screw up too. All companies screw up in some way- not just Sony. Btw, this isn't even a screwup.a

[bomboclaat_gamer]

code redemption is back online
i can finally redeem my 2 years psn

[giggsy13]

pphahahahahahah business as usual for sonys network. You see all you little fanboys banging on about your extra bit of resolution (which has absolute zero impact on whether a game is any good, yes Killzone am looking at you), forget that Microsoft have invested billions globally on their cloud and servers. This investment will deliver the ultimate next gen online experience.

Looking forward to playing titanfall and laughing at Sony losers..........

Another thing, you are all pathetic thinking Sony care about gamers. They dont give a rats about you, just the same as MS. They want profit, and thats why they are charging £60 for digital games. Another thing dont ever click buy by mistake, as Sony will tell you get lost when you ring up and try and get refund. even if its 2 mins later. the corporate wall goes straight up.

I've never experience such awful customer service in my life. They disgust me as a company. thinking they will win next gen with an off the shelf mid range pc. dont make me laugh, xbone is customised and when developers get their head around the architecture the first party titles will knock it out the park. If you think MS spent $3b with AMD to let them make a better chip for Sony, you need a reality check. Sonys design is BORING. But off teh shelf parts, put on a box and stick Sony logo on it zzzzzzzzzzzzzzzzzzzzzzzzzzzzz

[Kyy]

Should of had an Xbox One.

[shmeedy24685]

I'm getting both and I have a great gaming PC :)

[Kyy]

I'm not getting a brokestation 4. I have a dope gaming PC as well though. That's still the best route.

[1nsomniac]

I couldn't get on yesterday but I've not had a single problem today, it fly's.

Downloaded about 100gb of free games, all of which are pretty awesome. Been playing BF4 64 player multiplayer all day as well which fly's without any connection problems or lag at all.

[bligmerk]

PSN verification is back up after a day of being hammered.

Too bad, whiny little MS lapdog xbots, nothing to whine over now...except for how totally fricked up the XBO is. That thing is totally FUBAR (Fricked Up Beyond All Repair)

[Kyy]

Yes because our network has gone down. Sony has a history of poor networks. That pile of crap should of remained free.

[shmeedy24685]

I haven't received my PS4 yet, but I suppose it's a good thing that I haven't 'cause of the PSN experiencing some problems, which isn't at all surprising. Hopefully they'll have it sorted out in the next few days. Can't wait to play my PS4 :) Happy gaming everyone!