Amazon UK failing to deliver some Xbox Ones at launch

Reports are coming in of Amazon UK not fulfilling Day One release promises as rumours mount over the relationship with their courier service.

[kiz2694]

Oh dear, hope this doesn't affect the PS4 UK launch next week :/

[Livecustoms]

Thats why i did the clever thing and avoid amazon they always fail on any launch, games and consoles !

[GarrusVakarian]

They have always been great for my games, fingers crossed my PS4 comes on release day, ive had the thing pre ordered for almost 6 months!.

[Pintheshadows]

I always avoid the obvious retailers. I don't know why. With the PS3 I preordered (didn't really have to) from a tiny Virgin Outlet store. This time I went with Sainsbury. I like being able to go in and actually get it myself. Not rely on a warehouse worker.

No offense meant to warehouse workers but I imagine you are all like the burly dockworkers of Liverpool during the 70's. Basically, you can't be trusted.

Maybe I did mean offense.

[JsonHenry]

I've never had trouble with Amazon in the US. Hopefully they get things squared away over there.

[a08andan]

Well I don't know how the delivery system works in the UK, but can't you track packages once they are sent out to see where they are at? I live in Sweden and all packages gets a kind of number that makes them trackable :) Very useful if you are waiting for a note with ur regular mail saying that you can go and get the package wherever it has been delivered. The note usually arrives the day after but with the number, you can go and get it anyway :D

[Tolten96]

Oh no I have my PS4 coming from Amazon.uk

[strickers]

They delivered GTA late and I bought my son Kingdom Hearts 1.5. It took a week. Both on Prime.
Back to ShopTo.net. I have all my PS4 launch stuff with them, so fingers crossed.

[Half-Mafia]

Better not happen with my PS4. Otherwise all hell will break loose.

[PraxxtorCruel]

Will this hell consist of a phone call that'll do pretty much nothing?

[Half-Mafia]

Either that to get something free for the mistake. Or shop else where.

[Ipunchbabiesforfun]

Nothing you say? You mean like when Amazon 2 weeks ago cancelled my PS4 launch pre-order for changing my debit card? It vanished in thin air and i just got an email saying "your order was cancelled"

I flipped out and called and called and emailed til someone pulled their head out. Next day got an email from corporate and voila it was fixed and re-instated! Never accept crap from companies, they serve you not vice versa.

[BadlyPackedKeebab]

I recommend shopto. They use dpd who have never failed me yet.

[Goro]

Yes but it costs like an extra £22

[lpking2005]

Its free with ShopTo.

Im really hoping its delivered a day early like they did with the WiiU.

[BadlyPackedKeebab]

Ah dont tease me ipking.

The extra cost is tax dodging on amazons part though. While I use them a lot you have to consider they avoid uk tax then pay workers a low wage which is topped up in benifits and tax credits that are paid for by the tax payer. They are not alone mind.

[vigilante_man]

Have gone with ShopTo as well. DPD so far have been great. They even text me on the day to say within what hour they will deliver.

But just imagine how many XB1s and PS4s are gonna be delivered. What a logistical nightmare!

[Goro]

Amazon UK always fail to keep their release day delivery promises...when i pre-ordered COD Ghosts, they didn't even ship it until the day after release...

[CRASHBASHUK]

and this is why you pre-order from a retail shop so you can get it day one

[sweendog]

Game HMV and Blockbuster have all been in administration in the last 12 months. Look at the problems Blockbuster are having not being able to meet pre orders, they even gave a deadline on writing to them or you wont get any money back. Would rather have it a day late than worry about my local store going bust all year

[fOrlOnhOpe57]

My FIRST time preorder for PlayStation4. Bugger...didn't want to hear that :( C'mon Amazon..please.

[stoney101]

Yep I'm one of those gamers. Extremely disappointed and angry, have had the console on order from amazon since 2nd June almost 6 months and was guaranteed 2 days ago it would be here with me today. It's currently 5.15pm here so not much hope left. What a waste of a day.

EDIT: Just been informed by an amazon rep they are delivering up until 9 tonight so still some hope maybe

[moosehound]

I'm with you fella... still waiting...

[GarrusVakarian]

I wonder if you can ask Amazon for some kind of freebie to ease the pain? Start a one on one chat with a customer service rep and find out lol. DEMAND a free game XD.

[demonicale666]

I get people are angry, but they have no right to DEMAND anything. Ok didn't think you were joking :)

[GarrusVakarian]

@demonicale666

It was a joke, hence the "XD". Calm down.

[sweendog]

Hope you get it soon mate. Where in the U.K do you live. Are you in a built up area or in the sticks. Just weighing my odds up on wether I will get my console next week. After reading the horror stories from last week about Amazon USA, not only am I going to recieve a battered PS4 but now its going to be late!

[GentlemenRUs]

It's Yodel(Formerly known as HDNL), What do you expect?

If this happens with my PS4, I will SUE.

[demonicale666]

Thought it said City Link?

[GentlemenRUs]

Amazon does CityLink? I always thought it was Yodel.

[nicecold]

Confirmed as true, I am one of the unlucky. Spoke to the UK courier, apparently 1000's have failed to be dispatched.

But it's not like I ordered it 6 months ago...oh wait...

[sweendog]

If that happens I have ISS, Watchdogs and Destiny on pre order. So will be cancelling them unless I get it on release day. Ordered my PS4 on the day Amazon started pre orders at £600 28th of May

[huygir]

Hey - it's happening in the US as well. I ordered back on June 10 and they didn't ship it until about 5pm today ("day one") so I'm not going to see it until maybe 8pm tomorrow.

Damn you Amazon.

So much for the "most customer centered company", eh?