910°

Sony troubleshoots PS4 blue light of death problems

Sony has posted a troubleshooting guide for PlayStation 4 owners experiencing problems with "blinking blue lights," which signifies TV connectivity or hardware problems.

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community.us.playstation.com
Mikelarry3803d ago

they are really on this issue trying to resolve it as quickly as possible which i really appreciate.

Enemy3803d ago

A disagree? Lmao, looks like a certain camp doesn't appreciate Sony shooting down their attempts at spreading overblown BS.

Mikelarry3803d ago (Edited 3803d ago )

lol disagree fairies don't bother me anymore. imagine how different this site would be if before you disagree you were forced to enter a comment as to why you disagree hey * mods if you do implement this feature i want my cut :)*

ChrisW3803d ago

Better yet, if you could see the names of those who disagreed... Then having the immediate option to "ignore" and take bubbles to those who are disagreeing for fanboy reasons.

But then again, N4G would become a wasteland of ignored people and no one would comment anymore.

KillrateOmega3803d ago

@Mikelarry

I am SO down for making them have to write out a comment for why they disagree.

No more phantom disagrees. Stopping acting like a coward and articulate your reasoning.

RiPPn3802d ago

You also shouldn't be hit with a negative bubble if your comment has more agrees than disagrees. It's BS if you have 20+ agrees but because one camp doesn't like what you said they can take a bubble away.

AceBlazer133802d ago

@RiPPn that would've saved me my bubbles.

Saigon3802d ago

Did anyone look at the comments in that thread? Did anyone notice that most of the accounts were recently created? I am just wondering if it was noticed. I thought it was a little weird myself, but maybe I am trying too hard to defend the issue. But honestly, this situation is a little too overblown.

From my perspective if I had an issue with my PS4, I wouldn't go to Sony's forum and rage. I would on the internet searching for a solution. Google would be bitching at me for the amount of different searches I would do. If I can't fix it, my last option is, guess what Sony, but the difference is that I would call them. Now, not like others I choose to get a store warranty so either way, Sony wouldn't be involved from my viewpoint. This damn internet is ridiculous. I wonder what the Xbone launch is going to do. Sad.

Enemy3802d ago

Well Saigon, if the Xbox kids wanna bomb PS4 pages with fake reviews, PS4 fans will do it right back and a thousand times worse next week. Let the games begin.

Obscure_Observer3802d ago

@Enemy

If you see things that way, i´m sorry, YOU are cause. Not the solution of ANY problem.

I´m on the "other camp" so to speak, but i never/ever hit that "disagree" Button. Mods here can confirm it.

I rather state my point with opinions. Most people in this thread are cowards and hypocrites. Now people want the "desagree" button to go away, but as soon the first positive review of a X1´s game come out, the "disagree" button will become the favorite tool for many around here.

Want things to change? Start with your own behaviour.

To me it is more like you´re more anxious about the X1´s Launch than i do.

I know there´s many of you out here dying from inside to see X1 to fail at launch and beyond.

Why? To validade CBOAT and his minions´s rumours.

Wanna make a deal? Let´s disagree on comments. Ok? No? Yeah, don´t bother i just know your answer.

LonChaneyTV3802d ago

Enemy- "Well Saigon, if the Xbox kids wanna bomb PS4 pages with fake reviews, PS4 fans will do it right back and a thousand times worse next week. Let the games begin."

...Because by then they'll be already done with the few games they have to play.

Kryptix3802d ago (Edited 3802d ago )

When someone disagrees something that has great logic and very common sense, those people are brainwashed to believe that their opinion is flawless with no holes in their understanding. In their mind they only spoke it because they're afraid to be wrong, that they have to live with that mistake, to me, that's being weak minded not to accept that you're wrong for once.

Right here, you have Sony trying to find a way to remedy the problems so they persist in less frequency. Also trying to find ways to make up for the people with the hardware problems currently the fastest they can. How is that wrong? I'm going to get a disagree by an ignorant fanboy holding their tongue, but the world isn't complete without the blind included, too.

Gekko363802d ago

Agreed that it doesn't constitute a huge drama but to point out the obvious is fair game.

Props to Sony for getting their shit together quickly on this.

Lets hope MS's launch goes as well

BallsEye3802d ago (Edited 3802d ago )

Certain people like to have an item working out of the box if they paid for it 400 bucks...maybe that's why disagree? If I'd buy PS4 or XBOX ONe that would be broken right away I'd rage. I work hard for my money. They did not test the consoles well, they rushed it to get a cash injection, they don't deserve any mercy and MS won't deserve any too if they will fail.

XboxFun3802d ago

"if the Xbox kids wanna bomb PS4 pages with fake reviews, PS4 fans will do it right back and a thousand times worse next week."

Wow, really? This is someone's mentality on this site?

UltimateMaster3802d ago (Edited 3802d ago )

@XboxFun

Not just this one, but Amazon too.
Out of all the bad reviews, 135 of them were not legit amazon purchases. 70% only made 1 review in their entire amazon shopping career. 20% of them double posted their review on Multiple Versions of the PS4 console. It's not by making multiple reviews that your PS4 is going to be "fixed".

I've actually seen very few of them that are very plausible. Those ones actually called tech support for help.
Because, I don't know anything about you guys, but the first thing I would do if I had a problem with a system, would be to call customer service for troubleshooting OR a replacement if that's the case.
Not go make a review online on Amazon Especially since you've never made any review before or very few of them.

UltimateMaster3801d ago (Edited 3801d ago )

Oh yeah, NOW that I've said customer service they started to updating their reviews.

Geez, there is no such thing as a Blue Light of Death, it's just not connecting to your HD TV.
If it were DOA, there wouldn't be any light at all.

+ Show (12) more repliesLast reply 3801d ago
Gamer19823802d ago

Only 23 pages on the forum with 10 responses per page a lot are multiple posts by people but if limited to 1 per person that's a max of 230 people with the problem with 1 million sold.. PERSPECTIVE.. If this was anything like RROD there would be hundreds of pages. I remember the xbox forums there was threads and thread of people having issues and trying fixes like the towel trick for RROD. That thread got to 224 posts (in 2 days). That's minor for a product that's sold over 1 million.

WiiUsauce3802d ago

Hahaahhahahahahhahhahahhahahah hahahahhahahahahahahahhaahahhah ahh Sony: Fail Console Awaits

smashman983802d ago

Lmao says the guy who named himself after the Wii u and chose a sonic avatar

ssar91tawi3802d ago

Coming from a guy who does not remember what boxed games look like because the Wii U has not had a game released on it since the ps4 was just an idea!

UltimateMaster3802d ago (Edited 3802d ago )

Sega does what Nintendon't.
The 3DS doesn't even have any chat functionality anymore.
PS does what Nint3nDoeSn't.
XD jk. Don't take it seriously.
I love all console.
But they really need to re-implement it ASAP!

Mr_Luke3802d ago (Edited 3802d ago )

It's indecent how many disagrees you got Mikelarry. Could be that the Xbots Factory is in overproduction in these days?
Even stating that a company is trying to figure out how to solve the problem is something bad and to disagree about. Well, it means that if they have a problem with the Xbone they're happy if M$ doesn't do anything. Weird things...

frostypants3802d ago (Edited 3802d ago )

From the site: "Some users have indicated that updating the firmware on their televisions has resolved some cases of no audio/video being displayed."

Er...I hope people realize that it's likely hard-reset of the TV that is actually fixing the issue...which could also be achieved by unplugging it. There's no reason why TV firmware would interfere with the connection to a console. In all probability it's an HDMI handshake issue...if you unplug an HDMI cable from one device and into another without first powering off (and often you must unplug), all devices in question, it can screw up the handshake process. I've run into this problem with every HDMI device I own...my PS3, my 360, my cable box (ESPECIALLY my cable box), etc.

WantedTnR3802d ago

Ha so you got a broken console? Congrats

+ Show (3) more repliesLast reply 3801d ago
maddskull3803d ago

i like how sony is trying to fix all of these problems as soon as possible whenever they have a problem they fix it good work sony

Gozer3802d ago

I went through 4 ps2's and sony never acknowledged that there were problems with the system. Never received a replacement and had to buy all four, or send sony $120 to fix my system. The real test will be if they acknowledge the issues with the ps4 and try to make it right with their fanbase, like MS did with the 360. They have gotten away with shoddy systems for 2 generations in a row. I have no confidence that they will take the blame this gen.

HammadTheBeast3802d ago

MS didn't acknowledge the RROD issue until 2 years after its release. They'd already lost $2 bill by then, and it was confirmed to be a 50% failure rate, so they were forced to do something.

moparful993802d ago

"Like MS did with the 360"

You're kidding me right? They denied the issue even blamed their users for inadequate airflow for at least a year.. They still haven't, to this very day released official figures of how many 360's were returned.. Thats not "making it right with your fanbase". It's been 3 days since launch and Sony is already working on this and communicating with consumers... Try again bud

Trekster_Gamer3802d ago

Mopar your incorrect.

MS$ spent billions to correct the issue. It was easy to talk to them, email them and support in getting a replacement was a breeze. Hopefully Sony will fix the issues soon!

RiPPn3802d ago

@Trekster_Gamer: educate yourself, Microsoft tried to say the failures were normal and people who were outside the warranty were told to buy a replacement or pack sand. It wasn't until July 2007 that Microsoft acknowledged there was a problem. Meaning if you had a launch console and your console died between november 06 - july 07 you were screwed.

http://en.wikipedia.org/wik...

Sh0ckWav33802d ago

@rippn
ms send check to people who payed for the repair..my hddvd fail and I had to pay cash, but then ms payed me back..its not an excuse..

BlackTar1873802d ago

I had 3 ps2's i sent to sony all at the same time for free repairs. All had differnt issues.
Me and my brother both had launch 360's die they both never were fixed pre warranty so we both bought new ones.

i had a disc read error on the second on and my brother got RROD on second one and they were both fixed for free.

It goes both ways.

JamieL3802d ago

@ b-tar
You are the first person I have EVER heard say that Sony fixed their PS2, everyone else in person or reading comments online has always said Sony did nothing but offer to fix it for the $120. I find your comment extremely hard to believe, also because I also never heard of MS not fixing a 360.
Rippin said if your 360 broke "between November 06 - July 07 you were screwed" Well that was 8 months, and if you paid to get it fixed you got a refund, if you have the broken 360's you could have sent them in once they extended the warranty.
So you were the “only one” Sony ever fixed a broken PS2 for, and too ignorant to get your 360's fixed and blame that on MS clearly. What exactly was your point?

BlackTar1873802d ago (Edited 3802d ago )

LOL Jamiel you're questiong my ps2's? lol okay sir.

I don't care enough to explain but just now i gave the fixed ones to my mom for DVD's and one to a Mong family in Fresno my mom was mentoring.

360's were not replaced right away they were not fixed until they brought out the warranty and by that point who knows where my 360 went or my brothers much less all the components.

I can care less you believe me tbh but my story is truth full. I have a PS3 i just sold that would only play games for 20mins then freeze
20 mins exactly. WHich was more then enough time to prove it worked to gamestop

if you want to use the word ignorant don't be so loose with its meaning.

Returning a 360 6months after it had been broken and repaired isn't the same thing as returning stacked ps2's years later.

Jamie if you are so butthurt about what i said go cry in a corner somewhere

+ Show (5) more repliesLast reply 3802d ago
WiiUsauce3802d ago

Yeah like that psn problem that took them THREE MONTHS TO FIX.

kenshiro1003802d ago

You're trying way too hard.

GundalfDeGrej3802d ago

I appreciate how easy it was to get my 360 replaced when it died. Sent it in and got it back three days later with a 3 months xbox live gold card. It's hard to say how big of an issue this "blue light of death" is but let's hope it will be taken care of appropriately. I have faith in sony.

Enemy3803d ago

I don't know anyone who is.

Stsonic3803d ago

Microsoft PR has problems with PS4's

Deividas3803d ago

Likewise. Have been running it for like 5 hours at a time some times and it works like a champ. Not loud at all, and stays relatively cool actually in the back. I love it

JetsFool35003803d ago

Had mines on for 12 hours straight yesterday & today

GrandpaSnake3802d ago

i went to my friends house and busted a straight 7 on launch day, still going on strong.

lennonisgod3802d ago

I haven't turned mine off since Friday. If there actually was some sort of problem with it, which I don't think there is, I want to catch it early and get it taken care of. I can't believe how quiet this thing still is after being on for 2 days.

moparful993802d ago

I've logged at least 30 hrs on mine over the last 3 (technically 4) days without so much as a hiccup.. Killzone mp runs fantastic, Assassins creed IV is a blast, Resogun is A-freaking-dictive, remote play flawless, and the system is whisper quiet.. Sony knocked it out of the park without question...

+ Show (1) more replyLast reply 3802d ago
Tru_Blu3802d ago (Edited 3802d ago )

I ordered 2 PS4's one for upstairs and one downstairs. One of them won't output video. Thankfully the other one is working no problems at all.

PSN-JeRzYzFyNeSt3802d ago

look into the HDMi port, you might have some bend wires, straighten it out

Tru_Blu3802d ago

Already did that they all look fine to me.

Tru_Blu3802d ago

If anyone cares just got off the phone with sony. They are sending me a box and when they receive the PS4 they are going to overnight a brand new one back to me. Not ideal but at least it won't take to long.

frostypants3802d ago (Edited 3802d ago )

I want to see an informal poll with two questions:
1) Are you having issues with your PS4?
2) Did you buy it at Amazon?

I would wager that the vast majority of problem consoles came from Amazon, due to some supply-chain freakishness that led to the entirety of a bad batch to end up in their warehouses.

BlackTar1873802d ago

I have 0 problems i have 9 friends all have 0 problems. Lets hope it stays that way :)

+ Show (2) more repliesLast reply 3802d ago
MeteorPanda3803d ago

l'm still stoked for Australia's release! Glad to know they're looking into it a few days after launch. honestly the amount of fear mongers on websites trying to discourage buyers for either console is sad.

sprinterboy3803d ago

My ps3 got the handshake hdmi issue so I am guessing my ps4 come 29th will do the same :( ?

MeteorPanda3803d ago

hey check out the threads regarding that hdmi cable issue. Have you checked for the upturned piece of metal?

sprinterboy3801d ago (Edited 3801d ago )

Yep checked, all is good. I have a old hdtv with only one hdmi slot and my sky tv works great. Don't want to buy a new tv yet either as 4k is becoming cheaper and hoping to buy one January sales 2015, so hoping all is well come ps4 UK launch when I get my baby home. Just got a bad feeling though. Hope the gaming gods are looking down when I plug her in.

Edit: got the problem when I had a power cut on my ps3, Sony sent me a new one and same thing, no input signal displayed on tv, maybe the New hdmi 1.4 will solve it or may have to wait for the hdcp update Sony are taking out for broadcasting.

Show all comments (104)
280°

Sony Taps Bungie's Head of Revenue to Lead Live-Service Games

Sony has recruited Bungie's head of revenue Jaremy Rich to head up its live-service gaming division, Rich has announced on social media.

Read Full Story >>
techraptor.net
ChasterMies12d ago

Please do not put Destiny’s monetization into Sony’s first party games. The monetization is what’s driving players away from Destiny.

just_looken11d ago

The new temp boss is the sony cfo bean counter so i can see this being a thing get every penny.

Cacabunga11d ago

PlayStation officially losing it.. fans will never support gaas games

just_looken11d ago

@car

The new boss did a interview in japan he wants to tap into the mobile market like nintendio so he give 0 fucks about gamers/fans

https://www.pushsquare.com/...

Redemption-6411d ago

@Cacabunga
You only speak for you and those who think like you, but most fans will support what they want. Playstation and PC fans are literally supporting Helldivers 2 and that is a gaas. Maybe you wouldn't, but many more would if they like it.

Huey_My_D_Long11d ago

@Redemption-64
Look, Im not making any judgement calls about this guy, but I will say that Helldivers 2 GaaS model is unique to Helldivers, and legit the only other game I can think of thats similiar was the Avengers game except HD2 pass is still better.
The fact that you can earn in game currency in a way that doesnt make you feel like you have to grind forever, as well you being able work on that pass that you bought...on your own time without a time limit...that right there is fucking huge to me, and I can't name any game other than avengers that avoided trapping players with FOMO logic...I think GaaS on HD2 shouldn't be compared to the rest of the industry...it should be copied.

Einhander197211d ago

Cacabunga

Helldivers 2...

Redemption-64

In Europe it's a 60 40 split favoring PC.
In the US its a 60 40 split favoring PS5.

So PlayStation owners supported the game just fine, it's not getting carried by PC or anything like that.

FinalFantasyFanatic11d ago

@just_looken,
I'm perfectly fine with the way Nintendo entered the mobile market, I never touched their mobile games, meanwhile, the console/handheld stayed the way it is. As for being a bean counter, he's probably going to reel in these massive budgets that Sony's studios have had lately, I haven't played Spiderman 2, but I cannot see how they almost tripled the budget for that game.

@Redemption-64,
That's an exception to the rule, I'm expecting a lot of these GAAS games from Sony to fail, to be fair, they only need a few to succeed, but I would have preferred that they put more of their resources into other types of games.

+ Show (3) more repliesLast reply 11d ago
DivineHand12511d ago

True their monetization is driving players away and at the same time, their decision to chop out content and convoluted systems is keeping new players away from the game.

Joe91311d ago

I don't think that will happen based on how things worked out at Naughty Dog now that we know what we do, seems they had the option to fully commit to live service games or stay making single player experences so they gave up on their live service game. We are not sure how things came about with Bend making a live service game but I hope that was not a forced situation. Sony doesnt seem like they are forcing studios to switch up but we will see, Sony's bread and butter is single player games it is how they dominated the console market.

Obscure_Observer11d ago

Yeah, I though Sony learned something from all their failures in the LS segment under Bungie´s disastrous leadership and supervision which led to games been cancelled, studios closed and all the people laid off.

Looks like Bungie still plays a major role in Sony´s LS initiative and Sony is not backtracking on their GaaS plans.

S2Killinit11d ago (Edited 11d ago )

Are we forgetting that Destiny is also a highly successful franchise? I feel like that definitely deserves mention here.

Besides, there is no reason why a person cant learn from past experiences.

Joe91311d ago

I agree, people act as if Destiny flopped when it came out lol it took 9 to 10 years for the numbers to fall yet people are still playing it add the success of Helldivers 2 no wonder Sony is going forward down this path.

S2Killinit11d ago

Personally, I see no problem with Sony also having service games as long as they make good ones, and more importantly they deliver the AAA story driven games that they are known for. So yeah, I agree 100% with you.

+ Show (2) more repliesLast reply 11d ago
Christopher11d ago

I mean, this person made some pretty bad decisions at Bungie. I hope they've learned from them because I definitely don't see those type of ideas as good for PlaySation in general.

CrimsonWing6911d ago (Edited 11d ago )

Honestly, what’s to learn from? How to make people happily continuously dump money into a single game over its life-time? Buy season passes continuously for several years with a smile on our faces?

GaaS is a design decision that is everything wrong with this industry. The fact that Helldivers 2 did so well and people defend the monetization because it was $40 and is a fun game, scares the sh*t out of me to see that the door is open and all shift will probably be to replicate that in future games. We already know the ROI for traditional game dev cost isn’t doing it for them.

I thought with Jimbo leaving we’d see a change for the better… I’m not so sure now.

S2Killinit11d ago

Service games are being offered by everyone. Sony cannot afford to only create single player AAA games. No one can. They already said they will be doing both.

Abnor_Mal11d ago (Edited 11d ago )

Ps5 gamers in 2023 seemed to play more live service types of games, so regardless to how people feel about them, numbers don’t lie and Sony is going where the money is. I mean look at the excitement around Helldivers2, people are showing that they want live service games.

Christopher11d ago

They play long-time existing live service games like CoD, Fortnite, Apex Legends, Destiny 2, and the like. Mass majority of new live service games are considered failures and aren't moving gamers away from older games.

just_looken11d ago

Yep the huge issue with live service is they need paid players along with a reason to play them.

You forgot mobile market that also taps into that player base as well as the eve online style games there is only a certain amount of krakens/whales blind supporters compared to the amount of live service games we have its not sustainable math wise.

700 restaurants making food for every seat for 1000-3000 eaters just does not work out

Einhander197211d ago (Edited 11d ago )

Christopher

I am not a big live service fan and literally own zero of the games you listed, but that is not true, unless you call games that aren't the top games to be failures.

There are tons of live service games that are profitable.

Games don't have to be the biggest game ever they just need to make more than they cost.

I challenge you to show professionally prepared data that shows that more live service games fail than make enough to keep going.

Because all the data that I have seen shows that live service is less of a gamble than making a big AAA budget game which needs to survive off retail sales.

FinalFantasyFanatic11d ago

I sometimes wonder if we're at saturation point, where it's hard for a new game to join those ranks unless it's particularly exceptional, people only have so much time and money to devote to these types of games.

romulus2311d ago

Correction, they have no issue playing good live service games

shinoff218311d ago

Lol it's not even a quarter of the ps5s sold. Helldivers may have been a hit but let's not say most are enjoying it because truth is most(the real most ) don't care about it.

S2Killinit11d ago (Edited 11d ago )

I play what is fun. If a live service game is good I’ll play it as long as its not a money scheme which Helldivers is not.

And Im a single player gamer.

mastershredder11d ago

How do you kill a franchise that already been killed?
Destiny’s grind, cash-in-on-playbass-cha-Ching, and pop-culture-insertion mainstream-me-too bs totally killed any rep Bungie had. Sony/Bungie, if you are doing this to ward-off players, it’s already working.

crazyCoconuts11d ago

Headline truncated:
"... off a cliff"

Show all comments (43)
80°

Sony May Soon Let You Decide How Much NPCs Talk In Games

Sony has patented to add multiple dialogue modes to let players switch between how many conversations with NPCs they want in the game.

blackblades18d ago

Sony is like the only ones outta the 3 that has atuff like like this pop up changing thing in ways.

just_looken17d ago

Sony in the past has always been first at bat with new ideas/tech but in the end never fully use it or just toss it away.

blackblades17d ago

I think they did use some but yeah most usually never happened but at least they thought about it. Sony seeks things like this and other, Nintendo seek different ways of playing going by there different controler designs and console designs.

just_looken17d ago (Edited 17d ago )

some of the other stuff sony want's/owns never used
https://gamerant.com/sony-p...
https://gamerant.com/sony-p...
https://www.eurogamer.net/s...
https://metro.co.uk/2023/03...
https://decrypt.co/114754/s...

monitor/adjust game difficultly as you play
https://www.techradar.com/g...

Sony nfts
https://www.theblock.co/pos...

Pay ai to play the game for you
https://thebusinessofesport...

Oh all the above last 12 months

I just imagine a evil scientist with test subjects when it comes down to sony recent patent reports.

Kaii17d ago

Will we get dialogue options that won't spoil puzzles in a matter of seconds? :p

280°

Judge rules in PlayStation's favour in $500m patent infringement lawsuit

Genuine Enabling Technology was seeking damages, claiming the tech allowing PlayStation consoles and controllers to communicate infringes its rights.

Read Full Story >>
gamesindustry.biz
S2Killinit19d ago

Big victory for Sony. And a long time coming.

DarXyde19d ago (Edited 19d ago )

Crazy to think the savings from this lawsuit allows them to develop one AAA game.

Make it Bloodborne 2, please and thank you.

19d ago
Profchaos19d ago

Sounds like patent trolling they tried the same thing against Nintendo with the same pattern.

Motion and control input traversing over higher and lower frequencies seperate from each other allowing the controller to do both

Pyrofire9519d ago

Patents suck. Most of them are complete garbage.

Knightofelemia19d ago

So to recoup the money Genuine is going to take on Nintendo or Microsoft next. I hate patent lawyers they are some of the worst bottom feeders out there.

Show all comments (13)