Microsoft fixing ‘incorrect game pricing’ for the Xbox Live beta

The price hike was an error. Microsoft will reimburse the difference to anyone who paid too much.

[allformats]

Ha. Good on them, but all this backtracking isn't boding well for the company. But alas, it's good they're fixing it.

Tomorrow Ballmer will announce the company's restructuring, here's to hoping Xbox doesn't get set aside to focus on the money-making segments of the company, because let's face it, Xbox is a grain of salt when compared to Windows, Office, and Office 365.

[darthv72]

so my points are still points. I think they flipped the wrong switch when this beta went live. lol

OT...I would prefer the rounded pricing. no more of this $x.99 crap. Make it solid numbers please MS.

[abzdine]

in the end the prices would be even higher than they are now.. nothing would surprise me from this company anymore

[gaffyh]

MS: "We're sorry that you figured out that we were going to charge you more for games than before. We thought you were more stupid, but we still believe that you are gullible, so we're going to tell you this was an error, and you'll believe us."

[UnHoly_One]

They aren't backtracking, they are fixing an error.

That's what Beta testing is for.

[lex-1020]

*Insert Sarcasm* Wait that's what a Beta is for? I thought a beta was just early access to a completely finished product that I got because I was so awesome. I didn't read the agreement I agreed to that says the Beta may contain bugs.

Sarcasm not aimed at you. It's aimed at everyone who can't figure out what a beta is.

[malokevi]

"backtracking"

I swear, sensational spin is all PS4 fanboys are good for.

I'm sitting here fixing issue tickets for a website that has been live for 10 years.... and you expect MS to always get it right out of the gate?

Oi, vey. Some people.

[Nolando]

I see way too many articles with the wording twisted to make Microsoft and xbox look bad.

Even good things you have the fanboys that will make up some BAD underlying reason for it.

[Anon1974]

What's funny to me is the people that were defending the price increase, like UK gamers should be happy to be charged more because they've been traditionally charged less. It just makes me shake my head at the thing's the diehards will defend, on both sides. Good on Microsoft for addressing the issue quickly.

Not sure why allformats is getting so many disagrees. He's bang on. Even though profitable, the entertainment division at MS has always been viewed as a black sheep as the return on investment isn't nearly what investors are used to seeing from Microsoft's other divisions. And it's a very small part of the overall company. Same thing goes for Sony in the eyes of shareholders. The entire division could disappear overnight and investors wouldn't bat an eye.

We're gamers so we're used to focusing in on gaming news, but the game divisions of these companies rarely even warrant a footnote for most financial analysts when it comes time to discussing the overall company picture.

[SybaRat]

MS made a mistake AND OUR CHILDREN WILL SUFFER FOR IT!

[barefootgamer]

I'm almost starting to feel sorry for MS. So much bad publicity lately...

[cleft5]

So this was an error that they are fixing, that's good news. It was kind of sad and pathetic seeing how many people kept saying stuff like the prices had to be higher because the point system was going away. It really makes me wonder where people keep their brains.

[Roper316]

good for MS glad to hear it. I will say when I think they did something I don't like but I will also give them a good job if I feel they did the right thing for their customers.

[Workshyskiver]

They just can't get anything right just now huh...

[Virus201]

It's a beta.

[Loki86]

Backtracking? People are seriously saying this about a beta product test.

How about PSN releasing an update for Last of Us that invalidated your saves, or the latest firmware update which bricked so many consoles.

[HugoDrax]

Come on, now you know any negative Sony news is swept under the rug haha! Or located on page 12 of N4G hahaha!

[Kenshin_BATT0USAI]

"Incorrect"? Or is that you guys are changing the prices since people noticed you're ripping them off, MS?

[no_more_heroes]

WOW...

[HolyDuck]

All these people that are like "hurr durr backtracking" Damn guys.

Hey so I heard PS3 Update was intentionally bricking consoles and people found out so Sony decided to backtrack and remove the update...

See how stupid that sounds? ERRORS ARE MADE.

You all sound like fanboys and it just makes the fanbase as a whole look bad, just stop.

[Tyre]

You guys know that they also made your 'money' EXPIRE with this update? It is not the pricing, it is the expiration of your account money that is worse. You have to spend it within a certain time otherwise you loose it. This robbery. This means your 'money' will turn into vapor if you do not spend it when Microsoft tells you to spend it. WHY FOR F SAKE? These guys use every opportunity to screw. Microsoft must have thought: 'Let's cache in before they all leave'. WHY not make MS POINTS you bought before this update just into normal currency without expiration? There is no logical explanation, except that they are using the switch to blackmail us into spending it all with the sudden expiration date. WAKE UP AND STOP BLINDLY DEFENDING THESE PEOPLE!

[southernbanana]

Uh. Perhaps they set an expiration time so the could move totally away from the old system? Oh I am so sure their intentions were evil....

[Tyre]

You didn't understand what they are doing...the MS points are already CONVERTED away from the old system. On your live account it now displays in normal currency. Why the expiration? There is no reason. Are stupid? ADD an expiration after already converted points??? It makes NO sense. Think. Besides their intentions are already WELL established as being in favor of making unjustifiable profits and treating their customers as ignorant livestock. Go on defending a bunch of disgusting suits. Don't you realise they don't give a F about you & me?

[southernbanana]

Wow. That is about all I can say. It's people like you that make me glad I own (and enjoy) every system every generation. I looked at your comment history and it seems you have some kind of weird love affair with Sony and often resort to bad mouthing those who disagree with you. I also noticed you are obsessed with hating MS and have this head problem where you think you are smarter than everyone.....It kind of takes away any credibility you could have had. Oh, wait your immature attack reply already did that.

[Tyre]

Too easy. You failed by making it personal. No hard feelings, you apparantly truly believe their intentions are in the interest of gaming. Wake up i also enjoyed every system...every gen but until the late introduced Xbone. This is something that goes beyond gaming. In the 1st place they made arrogant remarks/lie about their true intentions/features/their greed speaks louder than their service does good to us gamers & they behave like control freaks. Their own behavior & suggestions and the implications of their system XB1 made me say all this. Also the recent involvement with freedom undermining practices makes me be dissapointed in their true nature...they lied about their involvement with PRISM from the start. Sorry MS, Sony just provides a service to our hobbies and was honest from the start. Microsoft looks more like it really doesn't like gamers in general and patronized gaming. They continue to manipulate & transform in their own interest. They just don't do it for me, but in general they are a danger to customers and a they do not respect the rights & freedoms. Microsofts interest goes beyond entertainment and it wants to control & invade people's life. You think it is just entertainment...i hope you are right & i am wrong.

[4logpc]

It was a beta..people claiming foul play need to relax.

[bohemian 23]

I like how this story is towards the bottom but the one about the price hike is still one of the top stories. Biased much?

[Elit3Nick]

lol I know even Godmars was in the other article bad mouthing MS 3 hours ago, long after this article came