Xbox One Disc-Based DRM Issues Are Due To Suspended Play, Says Xbox Support

This time the issue occurred while trying to swap discs. No hanky panky, no wife-swapping, no disc orgies, just standard game swapping. The issue is illustrated below, along with the complaint to Xbox Support.

[donnieboy]

WTF

[Double_O_Revan]

"For those of you who don't know, the Xbox One doesn't automatically close out a game when you stop playing it. You manually have to exit the game from the “Home” screen. If you don't close out an app or game, it'll continue to run in the background."

So why the hell doesnt it close out a game when you eject the disc? How inconvenient is that?

Windows 8 does the same stupid thing.

[cyguration]

I don't know who thought this was a good thing to implement for a console. I switch games on Steam frequently and it would be a pain if after you exit the game you have to exit the game again from the Steam client window.

[InTheZoneAC]

should bought a ma....playstation 4

[kingPoS]

I think It might have been that DRM change, the one were you registered & copied the game disc to HDD. Er.. when MS debuted the Xbox One, it wasn't mean't to actively read from the disc.

Gateway MT6706 2008

[dedicatedtogamers]

WTF indeed. This seems like a total non-issue. There's no value in fabricating "controversies" out of thin air when there are plenty of real issues that should be addressed in the game industry.

[redwin]

This message happens every time you try to start the app for an installed game when the disk is not in the tray . If it happens while the disc is in, then the disc is damaged. It's happened to me already.

[donnieboy]

N4G needs to ban cinemablend posts....

[snookiegamer]

Why should N4G ban their posts? ..are Cinemablend unfavourable toward Xbox One or always misinforming or something?

[Tyborg]

They should, but they won't. Any article that says anything negative about the Xbox One will stay forever on this site.

[xHeavYx]

Boohoo. Cry me a river.I don't see you asking to ban Polygon

[UnHoly_One]

N4G needs to ban Maria.

She is already banned from posting comments, but still allowed to troll by submitting garbage stories like this.

[Hicken]

Odd, why don't I see you calling for Belking or greenpowerz to be banned? As far as comments go, they're worse than Maria ever was.

Don't get me wrong; anything written by William Usher should be launched into a black hole. But don't go acting like posting crap articles is any worse than posting crap comments.

[xHeavYx]

@unholy
Hopefully they won't ban crybabies, I'd miss seeing your comments

[kenshiro100]

So because it doesn't favor the XB1, it's a garbage article?

Yet when a real crappy article bashes the PS4, you guys let it slide.

There's a nine letter word for guys like you.

Hypocrite.

[UnHoly_One]

It has nothing to do with favoring Xbox or bashing Xbox.

It's just nonsense.

This guy took the disc out of his Xbox and blames DRM because he got a message telling him that he took the disc out.

That seems like a perfectly normal news article to you?

Ok then. Let's get some more of these kinds of articles.

"When my DualShock 4 battery dies, my PS4 gives me a message saying I need to reconnect my controller."

"I unplugged my Wii Sensor bar and now I can't navigate the Wii home screen."

Hard hitting journalism right there. Nothing but the best on N4G.

[Hicken]

What does any of that have to do with Maria? Maria didn't write the article; that waste of space WIlliam Usher did.

Maria didn't approve the article, either. And since Maria can't approve, that also means he/she can't report the article for being the crap that it is.

Yes, it IS nonsense. Check the site's comments, where Usher trolls commenters and has his own personal fanboy squad, not unlike that other embarrassment to mankind, Tom Chick. It's a stupid article about stupid people, written BY a stupid person. By all means, let's fail the article. I'm right there with you.

But I sure as hell have never seen you saying to fail stupid articles about Sony. Every single one claiming they planned the same DRM as Microsoft is based purely on Xbox fanboy dreams, because reality is that Sony explained there was NO SUCH THING in February. You were a site member then; where were your complaints at that time? You made ONE comment about the kerfluffle that was raised when there were reports of PS4 problems; care to guess how many comments you made on the corresponding XB1 articles?

And all that time, you're in the same threads with the worst trolls to still be able to comment, and not ONCE do you mention them as being part of the problem on this site.

See where the "hypocrite" part comes from, now?

I'm not gonna lie: I do the same thing. I'll call out Xbox fanboys every day of the week, but I don't tend to waste bubbles on the stupid comments of PS fanboys. Then again, I don't have six bubbles, or ten, in the case of shills like JokesOnYou, so it's not like I can wantonly toss them around. I still bubble them down for trolling, but I save my comments for the truly ridiculous, which is pretty much only coming from the MS camp these days. Secret sauces and number spinning, "I only speak English" and the worst math I've seen outside a Pre-K classroom.

All these claims of this site being run by Sony fanboys... why am I at two bubbles, then? Why do my borderline comments never fail to be moderated, while the extreme remarks of others- yourself included, I've seen a few times- actually result in MORE bubbles?

You can complain about Maria all you want; until you're trying to do something about the trolls and fanboys in your OWN ranks, you're just being a hypocrite. Especially since your bubbles give you more power than somebody like me.

You hate this article like I do? Then do something about it. I actually emailed cinemablend about Usher before; they don't give a damn. So if you want something done, it'll have to be N4G side.

Between the two of us, who do you think the mods will listen to more? And this isn't even an admission of your superiority or anything like that; you're just as biased as I am, and maybe worse because you seem to want to hide it behind an "interest" in both consoles. But you've got twice the normal set of bubbles, and I don't even HAVE the normal set; who's more likely to be listened to?

Quit complaining.

[UnHoly_One]

Hicken you make very good points.

You're right, I'm more vocal in defense of Xbox. I don't deny that.

The reason for that, though, is the environment.

Xbox is under attack here SO much, that I feel like I need to jump in and point out this kind of crap. If it was the other way around I'd probably be more likely to defend Sony.

But that's not the way it is. There are hardly any negative bullcrap Sony articles approved, and if there are, there are a hundred people defending them before I even read it, so I don't have to say anything.

Maybe that does make me a hypocrite, I don't know. Maybe I should speak up no matter what the situation. I'll certainly keep that in mind in the future.

I'm not trying to be one-sided. Quite the opposite. I'd love for this site to be evenly balanced. And I truly believe you'd see more balanced comments from me and some others if it was. But unfortunately, once it starts, this ridiculousness feeds off of itself.

I'll definitely take your comment to heart, though. I can't disagree with any of it.

[mhunterjr]

This guy is such a tool. The REMOVAL of DRM means that you have to have the disc in to play the game. If you swap discs, you can't play the game anymore. That's how things have always worked.

[JBSleek]

Wait. So he is upset because he removed the disk and used another one yet can't continue to play the prior game?

Okay?

[DragonKnight]

Help me out here. This story seems to me be saying that the user had a game in the console, then suspended play (which kept it running in the background) and then tried to swap out a disc and got what they call a DRM screen. Is that right?

That doesn't sound like a DRM problem to me, that sounds like a mix of user and system problem to me. I mean, you can't seriously think that the console will keep a game suspended in the background while you play another game right? And why can't the console just end the game without you needing to go to the Home screen and do it manually?

[mhunterjr]

You don't need to end it manually. He's making things up.

The game will remain suspended until you try to complete another task that needs the RAM. So if you want to exit it you COULD close it manually...Or you could just play another game.

This gives you the option of instantly switching to something else on you Xbox (TV, Skype, IE, whatever), or even turning your xbox off. Then picking up exactly where you left off in your game

It pretty much works exactly like an iPhone in terms of memory management.

[DragonKnight]

So then how is he having this problem? If the game would close if you tried to play another game, then he shouldn't be getting this screen correct?

[Bolts-N-Rays1109]

How did this get approved?

[DragonKnight]

Enough people clicked on "Approve."

And before you restate the question as "Let me rephrase that, why did this get approved" the answer is because people wanted to see the story on N4G.

Now, if you said "I can't believe this got approved" then ok.

[Bolts-N-Rays1109]

Thanks for clearing that up for me, pal!

[kewlkat007]

Damn we are really looking for something... I'm out

[vikingland1]

I wonder how many people have had this error? I know it's never happend to me. I'm just curious to know if it's common or if somone is blowing things out of proportion again.

Edit: I must not understand the issue.

[KingDadXVI]

Why am I not surprised that we have the mix of Maria and CinemaBlend. ROFL.

The feature is there for a legitimate reason. Yes, the game is installed on your console but after they removed the once per 24hr online verification as everyone seemed to want they had to do something to prevent people stealing the game. It was stated very clearly 6 months ago when they removed the online DRM that you would be required to put the disk in the console to play.

If they did not do this then 20 people could buy one game and install it on all of their systems. So according to CinemaBlend MS and the game developers/publishers are not entitled to being paid for the content they spent millions of dollars creating.

You know it is scumbag thieves and as@#!%e companies like Game Stop that do nothing to enhance or support games who are F@#!ing up gaming. These guys are the cause of things like F2P games and games that are only half complete requiring you to buy DLC to get the full game.

The only change that I would like to see would be an option to bring back the online check in so that those of us that never disconnect our consoles from the internet don't have to insert the disk when we want to play the game.

[Naga]

That was very well said.

[KingDadXVI]

Thanks. Although I did not agree with everything that MS wanted to do with their always online strategy I think that there was a good basic framework that could have been really beneficial to gaming as a whole.

I think that we all know that at some point Online DRM is going to return. MS and Sony are currently too scared to raise that potential right now but it will come.

I would propose that instead of waiting for them to make another poorly laid out Online DRM policy gamers should approach MS and Sony and propose their own policy. One that protects the IP owners right to make money from the games and services while ensuring that gamers are not hurt in the process.

Here is one example of how it could work:

Make online DRM optional. The ability to have family/friend sharing is still their on the Xbox One if they want to implement it. Make it an optional update and let people decide if that is what they want. Make it clear that if you want to take advantage of that feature you will have to be connected at least once every 24 hours. If someone doesn't want to do that then they can decline that update and still game as usual but will have to put the disk in every time they want to play.

[denawayne]

@KingDad - You don't know how excited I was when I heard that you wouldn't have to swap discs when wanting to change games. Then it all went away. I'm one of those players who will be playing a single player game then get an invite to play MP. So I have to get up and swap discs. A lot of times I'll play a couple MP matches and then want to go back to SP. So I have to get up again. Reminds me of getting up to turn the channel. Anyone remember those days? Come on MS, at least make the online check in optional.

[Naga]

@KingDadXVI

I have been saying almost the exact same thing - even as far as how they could bring back Online DRM. Personally, I expect the option to be brought in around the 2-3 year mark of the Xbox One's lifespan, and offered simultaneously alongside the current Xbox Live arrangement.

[Theangrybogan]

If you're always online, why don't you just buy digital? If swapping a disc is too strenuous? All Xbox one games are day one digital. You won't be able to shop around for the best deals on your games but you're obviously prepared to pay full price for new games because you're not a scumbag like gamestop right?

[denawayne]

When the Xbox One was going to be always online, you could purchase games via disc to be downloaded on your HD anywhere you want. Which would have made it possible to find games cheaper like you can now. Now you can only buy digital games through the Xbox store which only has one price. No competition with other retailers means prices stay high. The 24 hour check in would have allowed me to purchase a disc but not require me to have it in the disc tray.

[theRell]

This is sad. The article is just full of bias, it hurts my brain.

[TheGamingArt]

You have to be kidding me, it requires a disc to validate that the user owns the disk/game. That's pretty basic and standard. This guy is an idiot for expecting otherwise....

[cyguration]

lol, he had the disc and it still gave him the error.

[theRell]

He also took the disc out.

[Max-Zorin]

How this was even approved is beyond me.

[OC_MurphysLaw]

Insert.disc,play game. Eject disc, insert different disc, try to play first game....get message. Not sure what the big deal is for Cinemablend other than they hate MS?

[TristanPR77]

Look a the hipocrecy:

Polygon website throw trash and proven lies to Sony's console = Nice article, keep them coming, everbody should know.

Cinemablend informs xbone issues and mess = they should ban that website and any user posting stories from that website.

Pretty amazing uh?

[ifistbrowni]

i tried to submit an article from polygon about nba2k14 microtransactions ruining the game/servers being down for the whole week around christmas..

Didn't get approved because, literally, it was from polygon and "polygon is trash" was what i was told by the n4g gods.

Polygon isn't banned, but good luck getting it by the group of ppl that approve articles on n4g.

[Nicxel]

This article could have been written much better. Instead there is a lot of bashing and ranting . Then I realized the username "Maria" and coletelu face palmed myself for wastin my time haha smh

[FragMnTagM]

Wow this article is stupid. Is it really that hard to figure out?

You just hit the menu (start) button on the icon of the game you last played and go to quit. it literally takes a second to do.

Most of the time you do not even have to do that. If you are in the middle of a game and you hit start, then swap discs, of course you are going to get some kind of error.

If you exit the game by going to the menu within the game, then swap the disc, you are most likely not going to get that error.

I have gotten this error once before but that is because I switched the game in the middle of a match like a retard.

[danowat]

Avoid the console just because you have to manual exit a game?, dick

[ded1020]

I guess 'play' wasnt the only thing suspended for a later date!