PS4 launch stalls with PSN connection error 'NW-31453-6'

GameZone's Matt Liebl writes, "Today, the PlayStation 4 released to the general public today, meaning no more controlled testing environments for Sony. And what's the first problem?
Well, for me at least, it appears to be some sort of network connection error."

[yellowgerbil]

I'm running into that right now...
Been trying to log on for a half hour...

[M-M]

The servers must be flooded like crazy lol.

[brbobcat]

Yea, I'm gonna assume servers are just packed with ppl trying to login. To be expected, but still not happy about it.

Not good Sony, not good. Hopefully that PS+ money will fix this :P Throw money at the problem!!!

[Kingthrash360]

only gunna get worse...as the system hasnt fully released yet...its only 10pm here in cali
but honestly this is to be expected this early.
its annoying but every launch will be this way...

[Pixel_Enemy]

Mine is working perfectly. I am downloading Flower, Resogun, Sound Shapes, playing Killzone and Battlefield. Synced my facebook account and tested remote play. All working just as expected.

[Tru_Blu]

pixel what is the size of that BF4 download? NVM didn't see the playing. Must have the disc.

[thereapersson]

@BRBOBCAT

Yeah, I half expected this. My PS4 won't be here until Tuesday next week so hopefully things will be ironed out over the weekend.

Afterall, this is is hundreds of thousands of simultaneous connections happening all at the same time as we speak on launch. It's almost like a huge DDoS...

[mandf]

Network doesn't fully go up until 3 as with any other major update. It has to do with a full usa release. I could be wrong but it's the most likely scenario. I hope.

[lsujester]

I figured they would be, which is why I DL'd the firmware update ahead of time. I imagine I'll just install that and have the Killzone campaign and ACIV to keep me busy for several days until things get calmed down.

[mandf]

Works now 218 eastern time have fun everyone

[guitarded77]

AAARRRGGGHHHH!!!! I just want to play a freakin' game, but I'm stuck on "Please wait..." and can't back out!!! Just let me play Killzone PS4!!!

[FACTUAL evidence]

Mines is stuck on please wait.....

[DeadMansHand]

Psn for ps4 not live til midnight pacific time. I am west coast and got home at 1230 and logged right in. Got my psn ID set up, linked faceboom , redeemed 10 dollar gift card and currently downloading my battlefield 4 upgrade with it (woot).

[UltimateMaster]

Nah, actually they didn't update the PS Store just yet, the update is coming today.
It's being released 3 hours later from NY eastern time and will be at midnight pacific time.
Nobody gets left behind nor gets it slightly earlier.

[morganfell]

Just finished a 5 hour run on the PS4. Things seem to have stablized as I and all of my friends that grabbed a PS4 have all gotten through the earlier stuck area and things have now been smooth. Less than 1 minute from download until Warframe was playable. Pretty quick and the store flies.

[Sono421]

I got in just fine? Even signed out and signed back in this morning.. OMG it's everything I was hoping for! <3 only problem iv'e come across is the snap feature kinda glitches out... other than that everything has been amazing! :D and I wasn't even looking forward to this game but.... resogun is actually so good and addicting! and kllzone's graphics.... omg...... OMG..... So glad I got a PS4 :D

[hakeem0996]

SUCKS to be an early adopter .Good thing i decided to seat this one out this year .I'll get my Xbox with Titanfall and my PS4 with Uncharted 4

[SaturdayNightBeaver]

To me more like Sony sold you a "half" finished product. Guess why Japan have to wait 3 or 4 months later for console? They would't tolerate that BS.

[darthv72]

seems the PSN was slow this morning (6am pacific time). I was trying to dl a couple of things on my PS3 from the store.

DoA Ultimate was sitting at 0% on my PS3 for half an hour and that is only 4gb in size (the F2P version). Sin Mora was in the pending mode.

I decided to just set it and forget it as i had to get to work.

[timl241]

You all laughed at "the power of the cloud." The reason it was talked about so much was because of the 300,000 servers the Xbox One is going to have. This won't be an issue at launch for Microsoft. Maybe Sony would've benefitted from having the power of the cloud ;)

But, Sony does no wrong. I get that servers are packed but come on. You're telling me they didn't see this coming? They knew, and they probably knew servers would be down. Just another Sony game console that has connectivity problems.

It looks like paying for Xbox live all these years is going to pay off, because with 300,000 servers I can't see this problem for the Xbox. Maybe next gen Sony, maybe.

Go on, disagree with me. I could be wrong. If I am, oh well. But I doubt I am.

[MazzingerZ]

Hope they learned from this and PAL launch goes smoother...

[ThanatosDMC]

Lucky bastards... I need one too.

[AndrewLB]

Much like the government health care roll-out of Obamacare... Don't you think Sony should have anticipated this? It's not difficult to load-test a web server to make sure it could handle the traffic.

[majiebeast]

Its like a mmo launch servers are getting hammered like crazy.

[MRMagoo123]

yeh, agree 100%, its like launch day of a new wow xpac lol its takes for ever to get connected and when you finally do its laaaaaaaaaaaaaaaaag city for a couple of days till it dies down lol

[MizTv]

It worked for me the second try

[GribbleGrunger]

Yeah, there are literally thousands of people trying to log in and download ALL the free stuff. I would wait until tomorrow when things settle down a little.

[spatt]

incorrect, hundreds of thousands..lol

[PSnation4]

its going to get worst tomorrow @_@.. gonna wait till 4am est to log in lol

[GribbleGrunger]

In the mean time, enjoy watching all these channels:

http://www.twitch.tv/direct...

[Abriael]

It happens with every single MMO launch. Nothing to worry about. No network can hold hundreds of thousands of people trying to log in again and again exactly at the same time.

[GarrusVakarian]

You are stating facts, but will probably be labelled as a damage controller. Sad.

[Abriael]

@Lukas_Japonicus: it's ok. I get called damage controller and fanboy in turn for Sony, Microsoft Nintendo and even PC gaming, so I guess I'm just balanced :D

[Omegasyde]

This won't happen to Xbox One launch because of the "power of the cloud"

(Someone had to troll.)

[timl241]

@omega

This probably won't happen at launch for MS because of the 300,000 servers. Seems like Sony could've added a few more thousand

[Jaqen_Hghar]

same with a man but he did play Shadowfall's first chapter before needing to eat and fall asleep now.

[BoriboyShoGUN]

I'm in boys skipped the main screen and signed in through the menu!!!

[RyuCloudStrife]

I got in 10 minutes ago...

[princejb134]

Thank god is not only happening to me
I was panicking thinking my system was defective

[llMurcielagoll]

Yup I wouldn't worry about that, so far I have never seen a perfect launch when it comes to connecting online.

This is nothing compared to the early access PS4 faults we saw in the news. At least your PS4 is working and not bricked and that is a bright side lol.

Depending on how good Sony with resolving overflowing server traffic it could take from a couple of days to a couple of weeks.

Be patient.

[Crazay]

Can't say I'm at all surprised by this. Hopefully it's worked out by the time I get home tonight

[AbortMission]

Really? I honestly have had no probs whatsoever in getting into the PS Store or an MP match in KZ:SF

[qu1ckset]

when using wifi mine kept failing but when i did a wired connection it worked for me, good luck guys!

[yellowgerbil]

I got it working at about 4.30 in the morning, after a short nap. It was just too many people at once so if you wait till a time where 1mil people aren't trying in tandem you get on fine.

[Digital-Devil]

Weren't there a few articles floating aroung n4g about this very same issue? If I recall, it was suggested to download the patch before the ps4 release to avoid this very problem.

[yellowgerbil]

this wasn't about the update. It was about signing into your account (ps3 or from online) onto the ps4.
I am pretty sure it isn't an issue anymore as it was just too many at once trying to log on (I got in fine around 4.30am)

[avengers1978]

Mine has been working great. Played KZSF last night till about 3 am.
Got up downloaded Blacklight and resogun. Hope everyone else is having as much fun as I am. PS4 is pretty great IMO

[GraveLord]

https://support.us.playstat...

PSN is experiencing high traffic right now.

[Pogmathoin]

I keep timing out.... Feels like GTA5 today....

[WhiteDynamite]

Apparently, during the Sim City debacle, the good folks at Sony were too busy still high-fiving one another from the reveal instead of paying attention.

Some "launch".

Oh well, at the least the news about Uncharted was cool.

[animegamingnerd]

Am i the only one who isn't shocked by this?

[GarrusVakarian]

Neither am i......millions of gamers trying to connect at the exact same time.....like trying to direct the river Nile to flow through a garden hose.

[andibandit]

I think millions is perhaps exaggerating a bit

[Majin-vegeta]

Nope it was expected.

[Langkasuka]

Sony was expecting it too, so they've released some web sites to download the patch via USB.
I hope our EU friends is taking notes on this for their PS4 launch... :)

[MRMagoo123]

no us folk getting the console at a later date we are smart enough to know this already lol.

[animegamingnerd]

That is pretty smart they probably saw what happened with the Wii U day 1 update a year ago and decided to come up with an alternative

[0ut1awed]

^^
They've done the same with the PS3 all these years with every update. You even had to put it in a small folder called "PS3" and all that jazz.

Still it's defiantly a nice option to have.

[beebap]

Had already thought of this so yea we downloading it before launch.

[violents]

to be sony did announce before the launch that they were going to spend the first two to three months getting all the and a online services running. so everyone was warned that certain features may not be available at launch.

everyone just needs to calm down and be patient.

[ElementX]

I downloaded the patch onto a USB so I'd avoid this problem

[brbobcat]

Patch only took me like 5 min. to download. It's the connection to PSN that's not working

[ElementX]

It doesn't matter how long it takes to DL if you can't even connect to the network

[moparful99]

@element I couldnt log into PSN for 2 hours but still was able to download the patch.. Download and install took 3 1/2 minutes.. I could definitely get used to these new download speeds on PSN.

[Fiestabrian]

Patch took me a minutes a 1 am pacific time

[tethered]

I downloaded it to my computer and saved it to a USB but decided to download it on the PS4 when I got it. It took less time for the download to the PS4 than it did the computer.

[STEWIE_PLAY_PS4]

Remember GTAV online same problem!.

[jairusmonillas]

Network overload.

Happens everytime.

They should really put some log in queue.

[GrandpaSnake]

same here, went to the pisser, when i came back it was on psn but it took like 15 minutes.

[wsoutlaw87]

You should see a doctor about that. Pissing for 15 minutes cant be good.

[lsujester]

I was going to say congrats on the cast iron bladder.

[SheenuTheLegend]

lol

[pacostacos]

servers are getting hammered, will be worse tomorrow. I'm expecting the same for the xbox next week. to be expected ... no biggie

[Funantic1]

I doubt the MS servers will be this bad just because they have so many servers and the network infrastructure. It could be sluggish but not this bad.

[SpinalRemains138]

Absolutely.

Say what ya want about the Bone, but all those servers do add stability during a flood of traffic.

[M-M]

I actually don't expect them to have any problems, there won't be many people with Xbox Ones at launch.

[Fiestabrian]

My local eb games sold out both console preorders yet the ps4 was leading 2.16 ratio wise over the X one

[MidnytRain]

How is it no biggie when a bunch of people can't play online?

[Jac5al]

To be expected. I wouldn't be surprised if live had issues day one either.

[cyhm3112]

live won't had issues, xbox one won't sell even close to the number as ps4 does.

[xActionBasturdx]

I got something different...mine says:

"An error has occurred(E-80E80034)"

Happens when i try and sign in to my profile

[MassOnesumis]

According the PlayStation Knowledge Center PSN is down.

Source: https://support.us.playstat...

[BabyTownFrolics]

That link does not say its down, also when I start playing killzone the fans kick in like my launch 360

http://community.us.playsta...

http://community.us.playsta...

I just want to log in

What's with the disagree head over to the playstation forums, folks are talking about the console being loud

Also folks there are saying phone support is telling them 3am, which would be midnight on the west coast.

Has anyone been able to sign in?

[ziggurcat]

I call BS on that... There's been zero reports of that from anyone who's gad their PS4 for days now.

Edit: two people doesn't constitute a problem. Trolls are probably making **** up.

[BabyTownFrolics]

http://youtu.be/Ys_v40CkplI

I made a video

Not saying its a widespread issue but it louder than I expected

I was able to sign in !

[Eonjay]

I clicked and it says its up.

[Droidbro]

Move along folks. Nothing to see here.

[bobbyblitzed]

The psn isn't active for the ps4 until 12:01 pst.

[Lionalliance]

eh, give a day and everything will be dandy.

[tethered]

How long did it take for it to install?

[Double_O_Revan]

I just wanna log into my gametag so I can at least have any single player progress tied to it. I can't log in at all.

I expected multiplayer to be crushed, but not simply logging in.

[DEEBO]

I am a sony fanboy but when they said greatness awaits i didn't think they were talking about the psn lol
was that joke to soon?

[miDnIghtEr20C_SfF]

Here we go!

[KwietStorm_BLM]

I'm just pissed that we still have to sync trophies.

[ElementX]

Synching trophies is so last gen... If the 360 didn't have to sync, why did PS3 have to? Does it have to do with some patent?

[KwietStorm_BLM]

I'm sure PS3 had to because of the RAM situation. PS3 is dumb as rocks when it comes to multitasking, but I thought it would be a no brainer on PS4, especially with all the other things it can do at once.

[Harkins1721]

Gamefaqs poster said the lady he talked to said it wouldnt be up until 12:01PST

[WhatchaTalkinBout]

working now

[jahfen83]

Keep trying. I did and I'm in.

[MasterCornholio]

Over 9000 log ins!!!!!!

Wow the servers must be extremely overloaded now.

Nexus 7 2013

[dlocsta]

If 9000 log ins is a problem for PS Network servers then there is no way you can tell me it holds a candle to Xbox Live. There are more people than that playing Halo at any given time. I hope things work out for the PS4. Don't have one, not buying one, but also don't want the people buyiing one to have problems either.

[IRON883]

Almost there signed in and did the settings

[KERV0RKIAN]

Same here cAnt log into my psn account but playing battlefield4 looks great!

[chito1016d]

I'm still waiting patiently for my ps4 inside this warm best buy watching a movie so hopefully psn is up and running in an hr.

[SEAN1617]

I AM ON PSN GOT THE ERROR TWICE BUT NO ISSUE ALSO KILLZONE IS FANTASTIC! THE REVIEWS ARE BS!!!!

[Dan_scruggs]

I just hope this situation is treated with the same care and understanding as the launches of Diablo 3 and Sim City. But seeing as everyone has been drinking the PS4 cool aid it probably wont be.

[kratoz1209]

Man.. you guys are all so lucky, have to wait till the 29th
oh well i am gunna play some more Tales of xillia :D

[Omegasyde]

Let North America be the beta testers :)

That way, Sony learns from their mistakes and hopefully corrects them in 2 weeks

[KwietStorm_BLM]

Gee thanks.

[TheRacingX]

Been at it for almost 2hrs and nothing, decided to try to go in through the PS Store, I got in, it asked a few profile questions, now I'm back to please wait....sucks, not everyone who ordered a PS4 picked it up at midnight and we dont even have the west coast involved yet, sorry but they really need to sort this crap out....PS3 logs on fine, so it has to be related to PS4 servers only

[Hello_World]

It says please wait...

[Omegasyde]

Could be worse...like shopping for obamacare via the internet.

[BoriboyShoGUN]

I'm in gents downloading like a mad man

[Bowzabub]

Updated the firmware right through the hardware in about 15 secs. Was fast as hell, now the problem is please wait... on the privacy settings part of the sign- in. Can't say I'm surprised. I'm not mad, just anxious. Nevermind. I'm on PS4 browser now. :)

[MikeGdaGod]

i'm downloaded the patch with no problem...but i can't sign into PSN...keeps saying under maintenance :-(

[hoju69]

Just wait for all the people who preordered online to get their's during the day tomorrow.

[MikeGdaGod]

*double post*

[Droidbro]

I like how everyone is okay with this since its "expected". Why is everyone setting such a low bar? You can't compare this to GTA or anyother big game. You're talking a few hundred thousand compared to a million+ on the bigger games. It doesn't even look likes it's that big of a deal. Stop defending incompetance.

[Bowzabub]

Well, i posted originally on my ipad and edited with PS4 browser.

[Guelly0209]

Well mines worked perfect, I signed in to everything and download 2k14

[fhizikz]

Got in!

[SmilingAdvocate]

So the good news though is that all your PS4 consoles are working OK? I was concerned about those hdmi reports, but if its only a small percentage then that's good news!

[NikonSteve]

Signed in......then froze. Too many people on! RAGHAA!!!

[Blac585]

mine is not working

[Clarence]

So many people trying to get on. That's a good thing I suppose. Just have to be patient.

[HardcoreDaBoss]

sounds like weak servers to me. wii u didnt have these problems at launch and they had a good number of people signing online. And M$ will most likely not see these problems because they invested a lot of money in the servers they have and new ones. And they have dedicated servers for games.

[MCTJim]

and people didnt expect this? Its a massive piggy pile on trying to update and get online....by this evening it should be much better. People should enjoy the single player for now.

[Darkfist]

im sure the xboxone wont have this problem since only 500 are going to log in at the same time.

[True_Samurai]

With 3000 x1s sold in my city idk how that is true :p

[bomboclaat_gamer]

Getting my ps4 tomorrow. I hope it won't be so bad. Stop being a troll. You're a grown man

[Pogue1906]

Look, you have your PS, just play the games. no need to troll us xboners anymore. I'm happy to see that the problems don't seem to be wide spread. Hell, i was getting scared for you guys. I have a few buddies getting PS's today. I'll play theirs until my xbox comes later this week. Congrats to all.

[UnHoly_One]

I can't believe anyone is surprised by this.

After all, we are talking about the same online infrastructure that was brought down to its knees by the release of a DEMO of the Last of Us.

[Lykon]

these troll articles are getting boring ... keep em coming xbots ... your kinect box 180 is going to get slaughtered when it's released

[ShwankyShpanky]

Just going on record: picked up my PS4 at last night's midnight launch (12am PST). Got it home tried to update to FW 1.5 via USB (saw reports of people getting problems during downloads, so I skipped internet connection setup and went straight to update via USB). 1st attempt at FW update, looked like it took, but on reboot, screen was blank and got pulsing blue light (uh oh!). Rebooted machine and it automatically went back to safe mode. Went to update again, installed 1.5 "again," PS4 rebooted and loaded to UI no problem. Got signed into PSN (PS3 trophies appeared without any "sync" operation), got on PS Store, started downloads of Resogun, Contrast, Warframe, and Blacklight Retribution. Went to bed. Can't wait to get home from work.

[MadMax]

Really, who cares about the store when youre playing games like Killzone and NBA2K with insane graphics! Im very impressed after playing a couple hours last night! I am mostly blown away at all the lighting playing Killzone.

Well worth the 4 hours spent in line at midnight! I got an extra one from amazon sealed with 2 games if anyone wants to start the bid? Haha!

[fhizikz]

my ps4 is broken :( i didnt expect this from a sony machine honestly hopes my X1 is better...im so pissed. looking at killzone :.(

[Mister_G]

Of course PSN is struggling, everyone with a PS4 is trying to broadcast. Give it time :)

[mrpsychoticstalker]

Lmfao! It was expected to happen. Everyone trying to use the network. Here's where 300.000 servers come in handy

[Psychotica]

I had no problems at all, I was worried though because my local GameStop said they had some customers with defective units. I guess it's just those from a certain factory though.

[Hayabusa 117]

Surprise suprise. Just realised, thank God I'm in the UK, hopefully any initial problems will be sorted by the time the PS4 comes out over here.

[Visiblemarc]

Had connection probs this morning for the first few hours, passed quickly. Works great now.

[OhhWerd]

hahahaha

[pinocchio2600]

(Let North America be the beta testers.) Dont talk to big brother like that. Because when all you guys need help there you go crying to big bro to get you out of a jam.

[Deltaguy]

I haven't got any errors at all

[solidt12]

I havent had a single issue playing any game single player or multi.

[MetalJedi]

I'm good and this machine is a beast.

[chasegarcia]

I am having issues....you cannot do anything without logging in.

[Smoey]

This is why you pick up at 00:00 then speed home!

[iKenny]

Can't log on. Damn- can I at least play Killzone campaign?

[gnothe1]

I cant do anything but look at my system....come on sony...I hope I don't have the same problem next friday

[AutoCad]

PS4 AWAIT CONNECTION!

[Sadist3]

Typical sony. I can't play Battlefield 4 cause I get sign in...no Hulu, no Netflix, my PS4 is as good as a paperweight right now

[likeaboss302]

Same here! Did they hire the same team that created healthcare.gov?

[SuicideKing]

LoL

[ZombieStalker]

They should have delayed online downloads for several days to allow the influx of initial consoles to be able to register and get onto PSN.

You have people trying to get their systems setup and online and then you have the group that was successful with registering and now they are downloading games (which takes up PSN server resources).

I am sure Sony has everyone possible working to resolve this issue. To be honest, I was expecting this issue.

[JudahWarrior]

i'm having this same issue man it sux I can't get online either :(

[Jsoc]

It took me about 1hr straight of trying to log on ... But after that I've been playing since 2am this morning and my PS4 still running nice and cool.... I hope Everybody in Playstation nation enjoy there PS4'S, and I wish everyone getting a Xbox one next week the same... Enjoy now back to gaming

[LeCreuset]

More than likely this was a fluke, but in the off chance it wasn't, I'll share how I got on.

I was having the same problems connecting to SEN. I already had the update via USB, but I didn't want to start up Killzone before linking my PSN ID, in case any trophies I earned beforehand didn't carry over. Eventually, I said screw it and popped in Killzone. Started messing around at the menu screen and tried to log into the network from in game. Worked on the first try.

[WeedyOne]

I had the exact same experience ! Looks like that might be a work around to let people log in.

[Dubaman]

So, can people tell me again how the 30 minute day one update for the WiiU was an embarrassment? Im not trolling, im being genuine. The internet, N4G especially, exploded with fanboy hate and some pretty simple minded people spewing pure, unadulterated hatred for something as trivial as a half hour download. Some of the same people were then proclaiming the PS4 as God and wouldn't have any of those 'issues'. Now its all "to be expected", "too many people are logging on, give it a day". A DAY?! Here's you're new console, play it tomorrow.
As i said im not trolling but you're more than welcome to say i am. I just want to know why its sh*tty from one console and "to be expected" from another? Whats going to happen, on N4G in particular once more, if the XBOX has a pebble-dashed launch too? Condemn everyone that uses one to death or is it "to be expected"?

[chito1016d]

My ps4 is working perfect now. Battlefield is amazing. Got to get used to the dualshock though.

[zpoc]

i just had to try a few times and i got in - took about 5 minutes total. once i connected, it did take a long time to actually log in, sat on the 'please wait' message for another 5 or 10 min.

[TidePride]

All is fine here now as of 6:45 central time,been working for about 2 hours now.
Although it was a pain in the butt before.

Glad they got it fixed !!

[Shellcase]

Should got a Xbox One lol

[SuicideKing]

Psn is up now, at least for some it seems.

[shuuwai]

WOW server Que, 2525 ET 30 minutes and counting.

PS4 verison, "connecting"

[GoodnessGreatness]

It works now!

[Silly Mammo]

Couldn't get on earlier in the evening tried again 10:30 pm EST and no problems. Played AC4 and downloaded all the PSN+ content. Everything seems to be working now.