Xbox Live Down, Service Alert Issued

An Xbox Live service alert has been issued to customers meaning that several online features are currently unavailable, but not all.

[OneAboveAll]

All works fine for me on this end.

[SideShort]

LOL same here. I like how you got 3 disagrees ahah. "It is all good here, folks!"

The internet - NO.

This world, or the internet, truly is way more negative than we'd like to believe.

[Wintersun616]

Or maybe, just maybe someone actually had problems?

[Gazondaily]

^^ Wouldn't they say so?

I'vr been playing for the past hour. Everything seems fine for me.

[Hicken]

Do you respond to every comment you disagree with?

Bubbles are limited. Agree/disagree is not. Unless you limit the number of times you disagree so that you can respond to those that you disagree with, you're gonna do the former far more than the latter.

In my case, the maximum number of times I could disagree is once. Your maximum number of disagrees would be five. I know I sure as hell don't follow that.

Do you?

[pixelsword]

This tends to happen around Xmas time, so it's not expected, but it's not a total "down", so they improved the situation a lot since the last time it happened.

[nukeitall]

@pixelsword:

I didn't experience any errors, but I think it is nice MS is immediately on any service outages, communicates with the customer about the status and generally fixes the problem within hours.

My internet service provider, doesn't provide any status, it is just out. In fact, so is most of my other service providers.

I know Sony PSN provides almost no communication, but how is Nintendo Network? Anyone know?

[M_Prime]

funny thing should come up, yesterday my ISP had a mass internet outage and the only reason i knew is because i called in and luckily didn't have to wait because they had a per-recorded message letting everyone know.

however i ordered UFC last night and my buddy had internet so i watched it there (weirdly it was the same ISP i have but a few km away from me) and i noticed the quality for the first half of the fights was crap even though the connection bar said it was streaming in HD. though the last 2 fights were full HD and they were awesome. Though pre-lims were in full HD, which boggles my mind

[bozebo]

It's a distributed system. Problems won't be universal. If one account server goes down, a lot of people won't be able to use the service but many others will (that would be simplifying things, but I am making an assumption as to how they networked their servers so it's easy to explain)

Saying things like "all fine here", has literally no value whatsoever.

[IAMERROR]

I was just on it playing murder miners then browsing the market place lol I'm sure this didn't affect many people since my friends and I were all online.

[BanBrother]

I live in Australia, and there was a brief period (maybe 5-10 minutes) where I could not access my US account, well, at least not all of the features.

I take it that was part of this glitch.

[miDnIghtEr20C_SfF]

What's up with all these alternative sites put up by Darkride66? LMAO,.. dude is on an SDF mission!

XBOX Live is fine. This happens from time to time.

[ALLWRONG]

Wasn't even down, there were marketplace issues for about 5 minutes, 11 hours ago.

[Anon1974]

Huh. That runs contrary to what Microsoft themselves said. According to Microsoft's own site users were experiencing issues with:
"Signing in to Xbox LIVE
Accessing LIVE websites
Accessing saved games and data in cloud storage"
And according to other reports this also affected "HBO Go, Hulu Plus, and Netflix."

That's not marketplace issues fixed in five minutes. Are you accusing Microsoft of lying? Even today, Microsoft is saying they still don't have full XBL functionality, and they posted a service update saying they're working on the problem just minutes ago. Rather then denying there's a problem and trying to stifle news, wouldn't it be more helpful to assist gamers experiencing issues in finding out what's going on?

http://support.xbox.com/en-...

"Xbox LIVE experienced a service issue today affecting users of our Cloud Saved Games feature. Our engineering teams are working aggressively to resolve the issue in order to restore storage access back to full performance. We will continue to report updates on the Dash. We take an issue like this very seriously and are taking extra steps as we resolve it to help protect the integrity of our members’ game save data. We apologize for the inconvenience."

Hopefully full functionality of XBL will be restored soon so gamers affected can get back to enjoying some gaming this weekend.

[Lvl_up_gamer]

XBL still the best online multiplayer experience.

Until any console can equal XBL or offer something better at a cheaper price, then I will stick with XBL.

I didn't experience this "issue".

[calis]

I get free games for my paid-for service.
You get the play part of a game you already paid for.

Yeah I know which I prefer.

[MaxXAttaxX]

Uhh... who the hell asked?
But thanks for the rather defensive and unnecessary comment anyway :P

[NeverEnding1989]

So two N4G members state that the marketplace was having issues for 5 minutes. For 5 minutes these two were unable to purchase content. That's the extent of Xbox Live being "down".

Next.

[MasterCornholio]

Xboxlive is an online service made by human beings so its susceptible to having issues. Seriously just because people pay for having online multiplayer doesn't mean that they are going to have a flawless experience. I mean just look at all those MMOs that people payed monthly subscriptions to play and the issues that they had with them.

What i cant stand is when people claim that XBOXlive is flawless when it isnt. The service has its issues like any other regardless of what people pay for it.

@Lvl_up_gamer

Wow looks like something got his feelings hurt when he realized that XBOXlive isn't a perfect service regardless of the subscription fee.

P.S

What happened to PSN was a lot worse but if it happens to Xboxlive it will be even more terrible for all the gold members. Which is why all this bashing on the PSN outage should stop because in the future if the same happens to Xboxlive there will be a huge conflict in N4G and many other forums.

Seriously you dont want PS fans to say

" You get what you payed for with hackers invading your XBOXlive account"

"So much for Microsofts superior online service it got hacked just like PSN. Now whats the point for paying for multiplayer if it doesnt offer any additional security?"

Its bound to happen sooner or later so might as well accept that while the PSN outage was bad it wasnt the end of PSN itself and the same could happen to Xboxlive.

[insomnium2]

Lvl_up_gamer, the answer to the question noone asked. LOL could you even sound more butthurt?

The best thing about articles like this is that it always brings out the usual suspects defending MS to the death.

Live down? Whatever I don't care really since I don't use it. Hopefully people get to play soon.

[nukeitall]

I think it is funny the usual suspects on both side. People overly attacking XBL (to make PSN look better) and so on. No service is perfect, paid or free.

However, let's face it problems people have with XBL is dependent on region and often times only affect a minority.

It isn't a universal outage, and depending on the country you accessing it from you may or may not see a difference in the status on MS own XBL status page.

Give it a rest, read a different story or go play some games.

[MikeMyers]

"Live down? Whatever I don't care really since I don't use it."

Then why come into an article about Live? Or is this the old tit-for-tat mentality that is still going on since 2005?

This is one of the fears while we move to an online world. There is going to come a time where we can't access things and that is why many still prefer physical mediums. I hold Xbox Live to a higher standard since it is a paid service. That is why Microsoft seems to get things up and running as soon as possible. Ever since a few years ago around this time of the year they had major issues. Since then it has ran without any major hiccups.

[ALLWRONG]

This is all yesterdays news. There is only one reason why you're here. Live has problems after Christmas because of flood of people gaming online. It's not like it was hacked and down for a whole month or anything.

[ChR0n1k]

I have been gaming constantly on my vacation over the last few days and no issues in Canada for me.. if it was down impressive recovery time MS. If not what the heck internets..

[M-M]

Works for me. By the way I don't have an Xbox 360.

[ItsTrue]

?

[jocomat9]

same bro

[Tainted Gene]

you funny, lol

[Starbucks_Fan]

I was playing Halo 4 for hours last night and never had issues.

[AngelicIceDiamond]

Its running as smooth as always for me.

[JasonKCK]

Using IE Xbox right now

[Vegetom]

Still problems in the Netherlands, with both Xbox Live and Hotmail.

[SlyFoxC]

im on my laptop

[OniXRuleZ]

Work's fine!

[Commandar_Shepard]

It's running fine. People just want to start a panic.

[GraveLord]

Uhhhhh Ohhhh!

[DiRtY]

Everything runs fine.
The only issue are the saves in the cloud.

you can use all the apps, play all the games and use the marketplace without any problem.

[Vegetom]

It seems like the internet service provider UPS is actually the cause of the problems. Check this forum: http://touch.boards.ie/thre...

Dutch UPC Twitter-account confirms this: https://twitter.com/UPC

In the Netherlands UPC is a pretty big internet provider.

[thecowsaysmoo]

And this is why the wii and wii u online service is the best. Xbox live and psn goes down too many times.

[chuckyj1]

yea, with WiiU you just have to worry about your system getting bricked and the fact your username is tagged to your system forever.

You can't even sign in on one of your friends consoles...And if your console gets bricked/breaks your username dies with it...

Yeah that sounds like a great service to me.

[FunAndGun]

What happens to all the content you purchase under that username?

Can you re-download it on a new WiiU?

[chuckyj1]

All they are saying is if you cannot access everything don't worry, because there may be a reason you can't.

If your not having any issues then don't worry.

This stops floods of unnecessary questions flooding xbox support.

[NoTheMama]

ah well, shit happens. Im picking up a new 360 next week so hopefully these issues are solved by then.
Sounds like some of you people should take this opportunity to get some fresh air though!

[Sci0n]

I'm a gaming fanboy just call it like I see it. You have to pay a gold sub just to access your Netflix and hulu sub you already are paying for separately and race to defend a company that is ripping you off lol. I have wii u PC PS3 and 360 and it is hilarious to see how the 360 fans act when something with there paid service doesn't go right. They have the sweep it under the rug everything is fine mentality and can't wait to buy another gold sub card lol.

[gcolley]

go away.

[Delicious Malicious]

Scion I was Kinect Chatting with your mom an hour ago and everything was working just fine. It did freeze for a second when she was taking off her panties though.

[NastyLeftHook0]

if xbox live is down i hope they fix it asap. im pretty sure everything will be fine in no time.

[kingPoS]

Did 20mil people try to download the same 5 five games at the same time? I'd rather that be the cause of the outage instead of what happened in April 11' (wouldn't wish that on anyone)

[IaussieGamer]

Its down here in brissy Australia. Cant even log into home on the PC.

[the worst]

its been down for years now

[CapsLocke]

Make "DOWN" with larger font, to make it more dramatic.

[FlyGuyHung]

Fine here in Canada... Deal of The Day is Fighting Games including the Mortal Kombat Trilogy and Virtua Fighter 5 amount others.

[iTs_RichieF]

I'm Irish and all of my Irish friends are having problems after the update, takes 5 mins to log on to Xbox live then freezes up when loading games, and keeps changing NAT type to moderate and when playing Call of Duty online multiplayer it suddenly disconnects from XBL. Poosticks!

[Delicious Malicious]

I was Just playing Mortal Kombat with a friend in Vietnam... The Sony fanboys are out in full troll force today.

[wishingW3L]

because all the websites reporting this are Sony fans, right? Talking about fanboy logic....

[Delicious Malicious]

When I see People commenting that they haven't had any problems yet have twenty disagree's. Thats shows me that sony fans are just trolling for the opportunity to naysay XBL's superiority to PSN.

[ZombieStalker]

This is an issue with cloud based services. The only items impacted by this issue are retrievals of games saved in the cloud. Local game saves and online gaming are NOT impacted.

Xbox live IS NOT down. Correct the article title!!!

Per XBox live support: "Accessing saved games and data in cloud storage"

[Delicious Malicious]

Exactly I was on until two this morning and again at nine. No problems at all on this side.

[tigertron]

I'm having problems connecting now.

[Dazel]

Fine here in the UK :D